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- Tasks: Support digital trading performance and enhance the ecommerce experience.
- Company: Hush, a leading UK online fashion retailer with a relaxed culture.
- Benefits: Hybrid working, generous holiday allowance, and exclusive discounts.
- Why this job: Join a dynamic team and shape the future of fashion retail.
- Qualifications: 3+ years in ecommerce, strong analytical skills, and a collaborative spirit.
- Other info: Opportunities for growth and continuous professional development.
The predicted salary is between 36000 - 60000 £ per year.
Overview
Hush is an ambitious and distinctive fashion brand, with plans to double the business over the next few years. Founded 21 years ago, we are now established as one of the UK’s leading online fashion retailers. We employ around 130 employees across head office and retail, creating and selling a beautiful range of women’s clothing and accessories characterised by effortlessness, simplicity and a laidback sense of style. Despite the challenges to the retail industry, Hush has continued to grow – and our company culture still reflects our entrepreneurial roots and relaxed aesthetic. We love hard-working and talented people with a can-do attitude and a passion for what they do.
About the role
You’ll support the Digital Trading Manager to drive site trading performance and deliver actionable insights that improve our ecommerce KPIs — from conversion rate to average order value. You’ll own critical areas like on-site search, product setup, promotions, and content planning, working cross-functionally with UX, Tech, Marketing, and Buying teams. This hands-on role requires strong attention to detail, analytical skills, and a collaborative spirit to ensure hush’s ecommerce experience is best-in-class.
What you’ll do
- Support weekly trade reporting and present key insights to the wider team
- Own the online content plan and help elevate the customer journey
- Manage product setup and promotional activity aligned with the trading calendar
- Optimise on-site search and run continuous A/B tests for site improvements
- Collaborate across teams to maintain seamless, optimised site experiences
- Run competitor analysis and identify opportunities to reduce returns
- Help manage the team’s workload to ensure timely delivery of projects
What you’ll bring
- 3+ years’ ecommerce experience with a strong understanding of online merchandising, trading, and site optimisation
- Experience with Salesforce Commerce Cloud, Centra, or similar CMS; Google Analytics; Fredhopper; Content Square; CRO tools (Optimizely preferred); and basic HTML knowledge
- Data-driven with excellent Excel and analytical skills
- Strong communicator with good presentation skills
- Proactive, self-motivated, detail-oriented team player
- Experience managing workload or direct reports is a bonus
Why you’ll love it here
- Hybrid working – 3 days in our London office, 2 days from home
- A supportive, dynamic, and creative workplace
- Growth opportunities as we expand and innovate
- Generous holiday allowance and flexibility to recharge
- Continuous professional development to keep you ahead of the curve
- Social events that celebrate our collective achievements
- Early-finish Fridays and flexible hours for better work-life balance
- Exclusive company discounts and perks
Our Commitment
At Hush, we embrace diversity as a strength that drives innovation and creativity. We are dedicated to building an inclusive workplace where individuality is celebrated, and everyone feels empowered to succeed. Our culture reflects our commitment to equal opportunities and respect for all.
If you’re ready to shape the future of a leading fashion brand and make your mark, apply now!
No agencies please.
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Digital Trading Coordinator employer: Hush
Contact Detail:
Hush Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Digital Trading Coordinator
✨Tip Number 1
Network like a pro! Reach out to people in the fashion and ecommerce industry, especially those who work at Hush or similar brands. A friendly chat can open doors and give you insider info that could help you stand out.
✨Tip Number 2
Prepare for your interview by diving deep into Hush’s brand values and recent campaigns. Show us you’re not just another candidate; demonstrate your passion for the brand and how you can contribute to its growth.
✨Tip Number 3
Don’t underestimate the power of follow-ups! After your interview, drop a quick thank-you email to express your appreciation and reiterate your enthusiasm for the role. It keeps you fresh in our minds!
✨Tip Number 4
Utilise our website to apply directly! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re proactive and genuinely interested in joining our team.
We think you need these skills to ace Digital Trading Coordinator
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experience that align with the Digital Trading Coordinator role. Highlight your ecommerce experience and any relevant tools you've used, like Google Analytics or Salesforce Commerce Cloud.
Craft a Compelling Cover Letter: Your cover letter is your chance to show us your personality! Share why you're passionate about ecommerce and how you can contribute to Hush's growth. Keep it concise but engaging!
Showcase Your Analytical Skills: Since this role involves a lot of data analysis, be sure to mention specific examples where you've used data to drive decisions or improve performance. We love numbers, so don’t shy away from sharing your successes!
Apply Through Our Website: We encourage you to apply directly through our website for the best chance of getting noticed. It’s super easy, and we can’t wait to see your application come through!
How to prepare for a job interview at Hush
✨Know Your Numbers
As a Digital Trading Coordinator, you'll need to be data-driven. Brush up on your eCommerce KPIs like conversion rates and average order values. Be ready to discuss how you've used data in past roles to drive performance and make decisions.
✨Showcase Your Collaboration Skills
This role involves working with various teams like UX, Tech, and Marketing. Prepare examples of how you've successfully collaborated across departments in previous jobs. Highlight your ability to communicate effectively and bring people together to achieve common goals.
✨Be Ready for A/B Testing Talk
Since optimising on-site search and running A/B tests are key parts of the job, come prepared with specific examples of tests you've conducted. Discuss what you learned from them and how they impacted site performance. This shows you're hands-on and results-oriented.
✨Understand Hush's Brand and Culture
Familiarise yourself with Hush's unique style and company culture. Reflect on how your personal values align with theirs, especially their commitment to diversity and creativity. This will help you demonstrate that you're not just a fit for the role, but also for the brand.
