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For Companies At a Glance
- Tasks: Support retail teams with HR expertise, recruitment, and employee engagement.
- Company: Hush, a leading UK fashion brand with ambitious growth plans.
- Benefits: Generous holiday allowance, flexible working, and exclusive discounts.
- Why this job: Join a dynamic team and shape the future of retail at Hush.
- Qualifications: Proven HR experience in retail and strong communication skills.
- Other info: Exciting opportunities for professional development and a supportive workplace culture.
The predicted salary is between 36000 - 60000 £ per year.
Hush is an ambitious and distinctive fashion brand, with plans to double the business over the next few years. Founded 21 years ago, we are now established as one of the UK’s leading online fashion retailers. We employ around 140 employees across head office and retail, creating and selling a beautiful range of women’s clothing and accessories characterised by effortlessness, simplicity and a laidback sense of style. Despite the challenges to the retail industry, Hush has continued to grow, and our company culture still reflects our entrepreneurial roots and relaxed aesthetic. We love hard-working and talented people with a can-do attitude and a passion for what they do.
About the role
Are you a hands-on HR professional with a passion for retail and experience supporting growth and expansion? Hush is looking for a Senior HR Advisor to partner with our Retail teams and play a key role in our ambitious plans for retail expansion, including new store openings, ensuring our people are supported, engaged, and empowered to perform at their best.
What you’ll do
In this role, you’ll act as a trusted HR partner to managers and teams across our retail business. You’ll take ownership of employee relations, recruitment, training, payroll support, and key people processes, helping to shape the employee experience while supporting the business to achieve its growth ambitions.
- Employee Relations & Business Partnering: Coach and support managers on people matters and performance management. Act as first point of contact for retail staff on HR-related queries. Drive annual people processes including appraisals, salary reviews, and talent bonuses. Manage maternity/paternity processes and long-term sickness cases. Partner on engagement initiatives and organisational development projects.
- Recruitment & New Store Openings: Support retail hiring and coach managers on effective recruitment techniques. Play a key role in onboarding and staffing for new store openings. Represent Hush positively to prospective employees.
- Training & Development: Partner with Retail leadership to deliver training programs and induction sessions. Ensure remote teams are informed on product launches and key messages.
- Payroll & HR Administration: Ensure accurate and timely retail payroll. Support colleagues on HR processes and systems.
- Engagement & Events: Organise staff events, recognition initiatives, and support company-wide engagement.
What success looks like
- Managers feel confident and supported in managing their teams and employee relations.
- Retail teams are engaged, motivated, and high performing.
- Recruitment, onboarding, and training processes are efficient, consistent, and scalable.
- Payroll and people processes are accurate and delivered on time.
- New store openings are staffed effectively, and HR processes support smooth launches.
- Employee feedback reflects a positive and inclusive culture.
What you’ll bring
- Proven HR Advisor experience in a fast-paced, retail environment.
- Experience supporting new store openings and retail expansion.
- Strong knowledge of employee relations, recruitment, and HR policy.
- Experience coaching managers for low-risk, effective outcomes.
- Excellent communication, organisation, and time management.
- High level of discretion, integrity, and hands-on approach.
- IT proficient (Excel, PowerPoint, Outlook).
- Ideally CIPD qualified or working towards.
- Willingness to travel to retail locations regularly.
- Energetic, agile, empathetic, and proactive.
Why you’ll love it here 🎉 A supportive, dynamic, and creative workplace. 🚀 Growth opportunities as we expand and innovate. 🏖️ Generous holiday allowance with flexible hybrid working options. 📚 Continuous professional development to keep you ahead of the curve. 🎉 Social events that celebrate our collective achievements. 💪🏽 Early-finish Fridays and flexible hours for a better work-life balance. ✨ Exclusive company discounts and perks.
Why Hush
Hush is a people-focused business with ambitious plans to expand our retail footprint. This is an exciting opportunity to influence culture, engagement, and performance while supporting new store openings and shaping the employee experience at scale.
Our Commitment
At Hush, we embrace diversity as a strength that drives innovation and creativity. We are dedicated to building an inclusive workplace where individuality is celebrated, and everyone feels empowered to succeed. Our culture reflects our commitment to equal opportunities and respect for all.
No agencies please.
Senior HR Advisor - Retail in Clapham employer: Hush
Contact Detail:
Hush Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior HR Advisor - Retail in Clapham
✨Tip Number 1
Network like a pro! Reach out to your connections in the retail industry, especially those who work at Hush or similar companies. A friendly chat can lead to insider info about job openings and even referrals.
✨Tip Number 2
Prepare for interviews by researching Hush's culture and values. Show us how your experience aligns with our laidback yet ambitious vibe. Bring examples of how you've supported growth in previous roles!
✨Tip Number 3
Don’t just apply and wait! Follow up on your application through our website. A quick email expressing your enthusiasm can make you stand out from the crowd.
✨Tip Number 4
Be ready to showcase your hands-on HR skills during interviews. We want to see how you’ve tackled employee relations and recruitment challenges in fast-paced environments. Bring your A-game!
We think you need these skills to ace Senior HR Advisor - Retail in Clapham
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Senior HR Advisor role. Highlight your experience in retail and any specific achievements that align with Hush's growth ambitions. We want to see how you can contribute to our culture and goals!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Share your passion for retail and HR, and explain why you're excited about joining Hush. We love hearing personal stories that connect you to our brand and values.
Showcase Your People Skills: As an HR professional, your ability to connect with people is key. Use examples in your application that demonstrate your coaching and support skills. We want to know how you've made a positive impact in previous roles!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows your enthusiasm for being part of the Hush team!
How to prepare for a job interview at Hush
✨Know the Brand Inside Out
Before your interview, make sure you research Hush thoroughly. Understand their values, culture, and recent developments in the retail sector. This will not only help you answer questions more effectively but also show your genuine interest in the company.
✨Prepare for Scenario-Based Questions
Given the hands-on nature of the Senior HR Advisor role, be ready to discuss specific scenarios you've faced in previous positions. Think about challenges related to employee relations or recruitment and how you successfully navigated them. Use the STAR method (Situation, Task, Action, Result) to structure your responses.
✨Showcase Your Coaching Skills
As a key part of this role involves coaching managers, prepare examples that highlight your ability to guide and support others. Discuss how you've helped managers improve their performance management skills or resolve employee issues effectively.
✨Engage with Enthusiasm
During the interview, let your passion for retail and HR shine through. Be enthusiastic about the prospect of supporting new store openings and enhancing employee engagement. This positive energy can leave a lasting impression on your interviewers.
