At a Glance
- Tasks: Analyse customer orders and delivery schedules to ensure timely and accurate processing.
- Company: Join Husco, a fast-paced, entrepreneurial organisation focused on innovation.
- Benefits: Flexible work environment, professional development opportunities, and a commitment to customer satisfaction.
- Other info: Dynamic team atmosphere with opportunities for personal growth and leadership.
- Why this job: Make a real impact by advocating for customers and improving processes.
- Qualifications: Strong Excel skills, ERP experience, and excellent communication abilities required.
The predicted salary is between 40500 - 49500 £ per year.
Husco provides individuals the opportunity to pursue a career within a fast-paced, industry leading and entrepreneurial organization.
A Demand Planning Coordinator is responsible for analysis of customer orders and delivery schedules, identifying changes to schedules within frozen periods and understanding and analysis of the cost implication of demand changes.
The Demand Planning Coordinator is responsible for receiving customer orders, ensuring they are entered promptly, providing the customer with feedback on delivery and supply issues, and leading and coordinating the activity of the team.
A successful Demand Planning Coordinator has strong interpersonal and leadership skills, demonstrated communication and conflict resolution skills and a personal commitment to customer service and customer satisfaction.
- Husco is committed to building an environment for employees to be able:
- To have the flexibility of their own work and put a personal ‘stamp’ on their output
- Continuously expand and develop their professional skills and knowledge
- Create a product for our customers that serves a greater purpose to communities around the world
- PERFORMANCE OBJECTIVES
- Advocate for the Customer.
Responsible for interfacing with Production Management, Engineering and Purchasing to supply prompt and accurate information to the customers regarding their orders.
Expedite customer orders as needed to support supply requirements.
Coordinate activities and relay information between the customer, Husco factories, sales personnel, and others, to ensure customer satisfaction.
- Utilize Various Systems Effectively.
Utilizes the ERP and Microsoft Excel to review, analyse and report on customer orders and schedules.
Understand and highlight fluctuations in customers schedules, reporting on likely cost variances as a result of change in demand.
Generate reports and organize data using report writing applications and Excel.
Create spreadsheets and update as needed.
Pull customer schedules and work customer systems (i. e EDI) as from both internal and external systems.
- Quick Response to Customer Inquiries.
Responsible for communication of Customer Service related issues regarding lead times, product availability, pricing and the ordering process on customer inquiries.
Research unusual requests to determine alternate solutions to complex customer problems.
Provide details of options available to meet customer supply requirements.
- Timely and Accurate Order Entry.
Responsible for timely and accurate entry of discrete customer orders, as well as proper management and communication of issues regarding EDI/Supply Chain orders.
Work directly with the Sales team and customers to collate and review customer orders.
This process also includes prompt formal acknowledgement of delivery dates and pricing to the customer.
- Maintain Customer Forecast.
Enter customer forecast into the business system Master Production Scheduling module to reduce lead times to customers and provide critical information to the supply chain.
- Maintain Computer System.
Responsible for maintenance of customer order related records in the business system.
This includes pricing tables, part number cross references, and special instructions utilized in producing, shipping and billing an order correctly and on time.
- Improve Department Performance.
Recommend efficiency improvements to process and procedure to provide more timely and accurate support of customer.
Respond to customer calls requiring a thorough knowledge of products, lead times, availability and the ordering process.
Coordinate activities and relays information between the customer, factory, sales personnel, and others, to ensure customer satisfaction.
- Strong Team Player and Contributor.
Able to work well with colleagues and produce results within a fast-paced and high pressure atmosphere.
Combines strong attention to detail with an orientation towards results/execution.
Provides leadership support to the team, and co-ordinates day-to-day activity within the team.
ADDITIONAL DETAILS
- MINIMUM QUALIFICATIONS
- Ability to accurately collate, analyse and present data within Microsoft Excel and other reporting systems essential
- Focus on internal and external customer service essential
- Experience with ERP business systems required
- Must have strong interpersonal skills to effectively communicate with other functional areas as follows: Operations, Design Engineering, Purchasing and Inventory Control and Shipping/Receiving.
- Effective trouble shooting, problem solving and organizational skills.
Able to handle frequent interruptions, meet tight deadlines, and handle conflict in an effective manner.
- Ability to learn, understand and appraise critical business intelligence data essential
- Some technical product knowledge is a plus.
- Experience with Microsoft Office products including Excel, Word, Powerpoint, Outlook and Internet Explorer.
Accurate typing/computer data entry with above average attention to detail.
Demand Planning Coordinator in Runcorn employer: Husco
Husco is an exceptional employer that fosters a dynamic and entrepreneurial work environment, allowing employees to make a meaningful impact through their roles. As a Demand Planning Coordinator, you will benefit from flexible working arrangements, opportunities for professional development, and a strong commitment to customer satisfaction, all while contributing to products that serve communities globally. Join a collaborative team where your leadership skills and dedication to excellence will be valued and rewarded.
StudySmarter Expert Advice🤫
We think this is how you could land Demand Planning Coordinator in Runcorn
✨Join Supply Chain Meetups
Get yourself out there by attending supply chain meetups and industry events. It's a great way to meet fellow professionals, learn about trends, and maybe even hear about job openings before they’re posted online.
✨Show Off Your Skills on LinkedIn
Don’t just sit back and wait for opportunities! Post insights or articles on LinkedIn about supply chain challenges or solutions you’re passionate about. This not only showcases your expertise but can catch the eye of recruiters looking for someone like you.
✨Engage with Supply Chain Communities
Dive into online communities related to supply chain operations like forums or groups on Reddit and LinkedIn. Engaging in discussions can help you network, get advice, and you might even stumble upon some hidden job opportunities.
✨Apply through Our Website
When you spot a position at Husco, make sure to apply through our website directly. It's often the quickest way to get your application in front of the right people and show that you’re genuinely interested in the role of Demand Planning Coordinator.
We think you need these skills to ace Demand Planning Coordinator in Runcorn
Some tips for your application 🫡
Show Your Supply Chain Savvy:Make sure to highlight your relevant experience in supply chain operations. Whether it’s managing logistics or coordinating with suppliers, we want to see examples of how you've navigated the complexities of the supply chain. Concrete achievements, like reducing costs or improving delivery times, will definitely catch our eye!
Quantify Your Impact:When listing your previous roles on your CV, go for numbers! Mention percentages or actual figures where possible—like how much you've improved efficiency or reduced waste. It's all about showing us the tangible impact you've made in your past positions in supply chain operations.
Tailor Your Cover Letter:In your cover letter, don’t just regurgitate your CV. Instead, connect your experiences specifically to the role at Husco. Share why you're passionate about supply chain operations and how this full-time role aligns with your career goals—I mean, who wouldn’t want to hear that!
Research and Reflect:Before you apply, take some time to research Husco and its supply chain operations. Reflect on how your skills and experiences can fit into their operations. Being able to discuss their challenges and how you can contribute to solving them in your application will really make you stand out!
How to prepare for a job interview at Husco
✨Know Your Basics in Supply Chain Management
Make sure you've got a solid grasp of key supply chain concepts like demand forecasting, inventory management, and logistics. We could be quizzed on these during technical rounds, so brush up on any software tools commonly used in the industry like SAP or Oracle. This knowledge will help us show we can hit the ground running!
✨Show Off Your Analytical Skills
Prepare to discuss real-world scenarios where you've used data analysis to solve supply chain challenges. If you've got experience with tools like Excel or Tableau, get ready to talk about how you've used these to optimise processes or improve efficiencies. Employers love seeing that we can turn data into actionable insights!
✨Highlight Your Teamwork and Project Management Skills
In a full-time role, collaboration is key. Think of examples where you've worked on cross-functional teams or managed projects. Sharing how you navigated challenges while working with diverse groups will show that we can thrive in a dynamic environment like at Husco.
✨Research Specific Challenges Faced by Husco
Look into any unique supply chain challenges Husco might be facing, whether it's sustainability, supplier relationships, or global disruptions. Being prepared to discuss these topics shows that we're not only informed but also genuinely interested in how we can contribute to their success. That’s a big plus in any interview!
