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- Tasks: Lead the development and integration of booking systems, ensuring smooth operations and enhancements.
- Company: Join a dynamic team focused on innovative digital products in the travel industry.
- Benefits: Enjoy excellent growth opportunities and the chance to impact change quickly.
- Why this job: Be part of a collaborative culture that values genuine interactions and a can-do mindset.
- Qualifications: Experience with booking systems, especially Seaware, and strong communication skills are essential.
- Other info: Work closely with cross-functional teams and engage in strategic discussions.
The predicted salary is between 36000 - 60000 £ per year.
Overview:
We are seeking a Product Manager to lead the development and integration of our booking systems, powered by Seaware/Versonix. This role is a critical part of the Digital Products team, bridging business needs with development work while ensuring the smooth operation of the Seaware systems and future enhancements.
The Product Manager will be responsible for managing the flow of requests from internal stakeholders to our vendor, Seaware, and planning and delivering the integration work using internal resources. This position requires a strong technical understanding of booking/reservation systems ideally in the travel space, and prior experience with Seaware or similar platforms is highly desirable.
Key Responsibilities:
- Manage the process for handling operational tickets and requests, working with CSC support, users, and super users to ensure timely resolution of issues.
- Act as the system owner and primary point of contact for Seaware, overseeing vendor management and product performance.
- Collaborate with stakeholders across CSC, Commercial, Digital, IT, and other teams to ensure that the booking system aligns with overall business priorities.
- Monitor, measure and identify improvement opportunities to our web booking flow, in collaboration with our B2C web Product Manager.
- Close collaboration with Design, Development and Analytics colleagues to evaluate problems/request in a cross-functional manner.
- Provide regular feedback to the Digital & IT department and wider stakeholders to provide updates, engage in discussions and gather user feedback.
- Own and maintain up-to-date Confluence pages or centralized knowledge systems related to processes and documentation.
- Represent the Digital & IT teams in strategic discussions and decisions concerning the booking system.
Knowledge & Skills:
- Experience working in travel or related industries, with a focus on booking/reservation systems.
- Prior experience with Seaware or similar booking platforms is a significant advantage.
- Strong knowledge of agile methodology and experience working in agile environments.
- An understanding of software development, delivery processes, and tools.
Key Personal Attributes/Behavioural Competencies:
- Strong communication skills, with the ability to collaborate effectively with cross-functional teams and stakeholders.
- Excellent organizational and interpersonal skills, capable of managing multiple projects and shifting priorities.
- Strong leadership skills, with the ability to guide teams and manage complex, fast-paced projects.
- Problem-solving mindset, with the ability to navigate challenges and facilitate effective solutions.
You Will Get:
- The opportunity to work with a dynamic, highly skilled team.
- Exposure to global initiatives and strategic decisions.
- Excellent growth opportunities with the ability to impact change quickly.
Passionate Explorers – We are proud of our history and are driven to create more.
‘Can-Do’ Mindset – We jump-in and proactively contribute to the greater good.
Supportive and Collaborative Teams – We are curious and generous with our knowledge. We Trust.
Genuine Interactions – We want all people to be their true selves.
Humble Leadership – We have a short distance between leaders and teams.
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Product Manager, Booking Systems employer: Hurtigruten
Contact Detail:
Hurtigruten Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Product Manager, Booking Systems
✨Tip Number 1
Familiarize yourself with Seaware and similar booking systems. Understanding the technical aspects and functionalities of these platforms will give you a significant edge during discussions and interviews.
✨Tip Number 2
Highlight your experience in agile environments. Since this role requires strong knowledge of agile methodology, be prepared to discuss how you've successfully managed projects using these principles.
✨Tip Number 3
Prepare examples of how you've collaborated with cross-functional teams. This position emphasizes strong communication skills, so showcasing your ability to work effectively with various stakeholders will be crucial.
✨Tip Number 4
Demonstrate your problem-solving mindset by discussing past challenges you've navigated. Be ready to share specific instances where you facilitated effective solutions in complex project scenarios.
We think you need these skills to ace Product Manager, Booking Systems
Some tips for your application 🫡
Understand the Role: Make sure you fully understand the responsibilities and requirements of the Product Manager position. Highlight your experience with booking systems, especially Seaware or similar platforms, in your application.
Tailor Your CV: Customize your CV to reflect your relevant experience in the travel industry and your familiarity with agile methodologies. Emphasize your problem-solving skills and ability to manage multiple projects.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for the role and the company. Discuss how your background aligns with their needs and how you can contribute to the Digital Products team.
Showcase Collaboration Skills: In your application, provide examples of how you've successfully collaborated with cross-functional teams. Highlight your communication skills and any leadership experiences that demonstrate your ability to guide teams through complex projects.
How to prepare for a job interview at Hurtigruten
✨Understand the Booking Systems
Make sure you have a solid grasp of booking and reservation systems, especially Seaware or similar platforms. Be prepared to discuss your experience with these systems and how they relate to the role.
✨Showcase Your Agile Experience
Since the role requires knowledge of agile methodology, be ready to share examples of how you've successfully worked in agile environments. Highlight any specific projects where you applied agile principles.
✨Demonstrate Strong Communication Skills
This position involves collaboration with various teams. Prepare to discuss how you've effectively communicated and collaborated with cross-functional teams in the past, and provide examples of successful stakeholder engagement.
✨Prepare for Problem-Solving Scenarios
Expect to face questions that assess your problem-solving abilities. Think of challenges you've encountered in previous roles and how you navigated them, particularly in relation to booking systems or project management.
