Key Account Manager

Key Account Manager

Full-Time 40000 - 50000 £ / year (est.) Home office (partial)
Hurtigruten

At a Glance

  • Tasks: Drive performance and build partnerships with UK & Emerging Markets travel trade partners.
  • Company: Join Hurtigruten, a globally respected brand in the travel industry.
  • Benefits: Enjoy flexible working, competitive benefits, and staff rates on our ships.
  • Other info: Dynamic environment with opportunities for professional and personal development.
  • Why this job: Make a real impact on revenue growth and partner performance.
  • Qualifications: Experience in account management or sales, with strong relationship-building skills.

The predicted salary is between 40000 - 50000 £ per year.

We’re looking for a commercially focused Key Account Manager to drive performance across a portfolio of UK & Emerging Markets travel trade partners. This role is about delivering results: building strong partnerships, identifying growth opportunities and turning plans into measurable commercial outcomes.

If you enjoy working in a fast-paced sales environment, developing relationships and being accountable for performance, this role offers clear ownership and the opportunity to make a real impact.

What You’ll Own

You will be responsible for the performance of your partner portfolio, delivering against revenue targets through structured account management, effective partner engagement and consistent execution of commercial activity.

What You’ll Do
  • Own and deliver revenue growth across a defined portfolio of UK trade partners, aligned to company OKRs.
  • Build and execute commercial account plans that drive sales, market share and long‑term partner value.
  • Develop strong, credible relationships with senior partner stakeholders to influence behaviour and performance.
  • Identify and activate high‑ROI opportunities across sales, marketing and distribution.
  • Design and deliver co‑op marketing initiatives with clear commercial outcomes and measurable returns.
  • Represent Hurtigruten confidently through agent training, presentations and industry events (including public speaking).
  • Act as a senior brand ambassador at UK and international trade events, awards and educational trips.
  • Use data and insight to track performance, spot trends early and turn insight into action.
  • Collaborate closely with internal and global teams to ensure partners are fully supported in market.
Why this role matters
  • Commercial impact: Your work directly contributes to revenue growth and partner performance across UK & Emerging Markets.
  • Exposure: You’ll work with a range of partners and internal stakeholders, gaining experience across different markets and channels.
  • Market visibility: You’ll play an active role in representing the brand within the travel trade.
What You Bring

We’re looking for someone who is commercially focused, organised and comfortable taking ownership of performance.

Experience & Background
  • Experience in account management, sales or a commercial role, with responsibility for delivering against targets.
  • Ability to build and develop partner relationships that drive measurable commercial outcomes.
  • Experience working with data and reporting to understand performance, identify trends and take action.
  • Confidence in translating commercial plans into activity that delivers results.
  • Understanding of trade or partner‑led sales models.
  • Educated to GCSE level or equivalent; degree‑level education or relevant commercial experience desirable.
How You Operate
  • Driven & committed: You take ownership of outcomes and follow through consistently.
  • Commercially creative: You challenge the status quo and find smarter ways to grow revenue.
  • Highly organised: You manage multiple markets and priorities without losing focus or momentum.
  • Credible & influential: You communicate clearly and build trust at all levels.
Core competencies
  • Driving results.
  • Influencing and stakeholder management.
  • Analytical problem‑solving.
  • Innovative thinking.
  • Continuous self‑development.
What we offer
  • A dynamic and inclusive work environment where your ideas are valued.
  • Opportunities for professional and personal development.
  • Staff rates on our ships for you and your family.
  • Hybrid or fully remote working, depending on where you are based — giving you flexibility while staying connected to the wider commercial team.
  • A competitive benefits package.
Why join Hurtigruten?

You’ll join a globally respected brand with a strong commercial ambition and a clear purpose. We offer real responsibility, trust and the opportunity to shape growth across key international markets with the backing of a collaborative, forward‑thinking commercial team.

Key Account Manager employer: Hurtigruten

Hurtigruten is an exceptional employer that fosters a dynamic and inclusive work environment, where your contributions are not only valued but also pivotal to our commercial success. As a Key Account Manager, you will enjoy the flexibility of hybrid or remote working while being part of a collaborative team that prioritises professional growth and offers competitive benefits, including staff rates on our ships for you and your family. Join us to make a meaningful impact in the travel trade sector and develop strong partnerships across UK and Emerging Markets.
Hurtigruten

Contact Detail:

Hurtigruten Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Key Account Manager

✨Tip Number 1

Network like a pro! Get out there and connect with industry professionals at events or online. Building relationships can open doors to opportunities that aren’t even advertised.

✨Tip Number 2

Show off your skills! Prepare a killer pitch about your experience and how you can drive results for the company. Practice makes perfect, so rehearse until you feel confident.

✨Tip Number 3

Research the company inside out. Understand their values, recent news, and market position. This knowledge will help you tailor your conversations and show you’re genuinely interested.

✨Tip Number 4

Don’t forget to follow up! After interviews or networking events, send a thank-you note or a quick message. It keeps you on their radar and shows your enthusiasm for the role.

We think you need these skills to ace Key Account Manager

Account Management
Sales Strategy
Commercial Acumen
Relationship Building
Data Analysis
Performance Tracking
Market Insight
Public Speaking
Stakeholder Management
Project Execution
Creative Problem-Solving
Organisational Skills
Influencing Skills
Adaptability

Some tips for your application 🫡

Tailor Your Application: Make sure to customise your CV and cover letter for the Key Account Manager role. Highlight your experience in account management and how it aligns with our goals at StudySmarter. We want to see how you can drive performance and build strong partnerships!

Showcase Your Achievements: Don’t just list your responsibilities; share specific examples of how you've delivered results in previous roles. Use numbers and data to back up your claims. We love seeing measurable outcomes that demonstrate your impact!

Be Authentic: Let your personality shine through in your application. We value authenticity and want to get a sense of who you are beyond your professional experience. Share your passion for the travel industry and how you can contribute to our team.

Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets the attention it deserves. Plus, you’ll find all the details about the role and our company culture there!

How to prepare for a job interview at Hurtigruten

✨Know Your Numbers

As a Key Account Manager, you'll need to demonstrate your understanding of revenue targets and performance metrics. Brush up on the key figures related to your previous roles and be ready to discuss how you achieved or exceeded those targets.

✨Build Relationships Before the Interview

Start networking with current or former employees of the company. This can give you insights into their culture and expectations, plus it shows your proactive approach to building partnerships, which is crucial for this role.

✨Prepare for Scenario Questions

Expect questions that ask how you would handle specific situations, like turning around a struggling account or identifying growth opportunities. Use the STAR method (Situation, Task, Action, Result) to structure your answers effectively.

✨Showcase Your Analytical Skills

Since the role involves using data to track performance and spot trends, be prepared to discuss how you've used data in past roles. Bring examples of how your analytical skills led to actionable insights and improved outcomes.

Land your dream job quicker with Premium

You’re marked as a top applicant with our partner companies
Individual CV and cover letter feedback including tailoring to specific job roles
Be among the first applications for new jobs with our AI application
1:1 support and career advice from our career coaches
Go Premium

Money-back if you don't land a job in 6-months

>