At a Glance
- Tasks: Support daily school administration and provide excellent customer service to the school community.
- Company: Join Hurstmere School, a vibrant educational environment focused on growth and development.
- Benefits: Competitive salary, health benefits, professional development, and discounted gym membership.
- Other info: Enjoy a dynamic work environment with opportunities for career advancement.
- Why this job: Make a real difference in education while developing your skills in a supportive team.
- Qualifications: Strong organisational skills and a passion for education are essential.
The predicted salary is between 30000 - 32833 £ per year.
Hurstmere School is seeking to appoint a highly effective Administrative Assistant to join the Administration Department, to start from 27th August 2026. We are seeking a professional, organised, and enthusiastic School Administrative Assistant to join our busy Admin team. The successful candidate will play a key role in supporting the day-to-day administration of the school, providing excellent customer service to pupils, parents, staff, and visitors. This is a varied and rewarding role that requires strong organisational skills, attention to detail, and the ability to work effectively in a fast-paced environment. The successful candidate will work to a high standard and will seek to ensure a positive educational environment through their work.
This is a Full time, Permanent role, Term Time Only plus 1 week, paid on the Bexley NJC PAY SCALE point 5.1 -5.4 (FTE £29,436.00 - £29,856.00 - actual salary calculated on a pro rata basis which equates to £25,318.78 - £25,680.03 per annum). The working pattern will consist of 36 hours per week, Monday - Thursday 8.30am-4.30pm, Friday 8.30am - 4pm with a 30 minute unpaid break each day.
What can we offer you? The successful candidate will be someone who has high expectations and is passionate about education. In return, we can promise an investment in you and your future, offering a competitive remuneration package, providing first class professional development and career opportunities. We value our staff and actively support their professional development and have redesigned our working week to place even greater emphasis on employee development. You will have access to ongoing professional development including accredited courses. If you are looking to extend your experience and would be interested in joining our team, we would be delighted to hear from you.
Benefits of Working with The Howard Academy Trust:
- Health Assured - Employee Assistance Programme
- Access to Benenden Healthcare
- Free Flu Jabs
- Free Health Checks
- Access EarlyPay
- Skills Network of 30 Free Level 2 8 - 12 week courses
- Discounted gym membership
- CPD afternoons
- Access to Mental Health First Aiders
- Free parking on all our sites
If you require any further information or you wish to organise a tour of the school, please contact the school office.
StudySmarter Expert Advice🤫
We think this is how you could land Administrative Assistant in London
✨Get to Know the Company Culture
Before jumping into applications, it’s super helpful to understand the vibe at Hurstmere School. Check out their social media, read reviews on sites like Glassdoor, and see how they engage with customers. It'll give you clues on their values and help tailor your conversation during interviews.
✨Join Customer Support Communities
Dive into online communities like those on Reddit or LinkedIn where customer support pros hang out. Participating in discussions or asking questions can make you more visible to potential recruiters and help you learn about job openings at companies like Hurstmere School before they even post them.
✨Attend Job Fairs or Networking Events
Look out for local job fairs or events specifically for customer support roles. This is your chance to meet hiring managers face-to-face, and you might even get the opportunity to interview on the spot!
✨Show Off Your Skills with Customer Interactions
In the customer support world, showcasing your communication skills is key. Consider creating a short video introducing yourself or even doing a mock call to showcase your abilities. It's a memorable way to stand out, especially if you can share this during your interview process!
We think you need these skills to ace Administrative Assistant in London
Some tips for your application 🫡
Show Off Your Communication Skills:In customer support, clear communication is key. Make sure your CV highlights any experience you've had in customer-facing roles and your ability to resolve issues. Don't shy away from including specific examples of how you've gone above and beyond to help customers – this really shows your potential in the role.
Tailor Your Cover Letter to Hurstmere School:Your cover letter is your chance to shine! Tell us why you want to work at Hurstmere School specifically. Mention any unique aspects of our company that resonate with you and how your skills can enhance our customer support. This personal touch will set your application apart from the rest!
Highlight Any Relevant Tools or Tech Skills:If you've used customer support software like Zendesk or Freshdesk or have experience with CRM systems, make sure to mention these in your application. Being familiar with industry-standard tools can be a big plus for us when we’re reviewing applications, as it shows you can hit the ground running!
Demonstrate Your Problem-Solving Skills:Customer support roles often require a knack for problem-solving. In your application, share examples of past experiences where you've tackled tough situations or resolved conflicts effectively. This will give us a good sense of how you handle challenges—an essential skill for success at Hurstmere School!
How to prepare for a job interview at Hurstmere School
✨Show Off Your People Skills
In customer support, it's all about communicating effectively. Prepare to share instances from your past experiences where you handled difficult customers or resolved conflicts. We want to hear how you empathised and found the best solutions, so think of specific examples to back up your stories!
✨Know the Tools of the Trade
Familiarise yourself with common customer support tools like Zendesk or Freshdesk, and make sure to review how you’ve used any similar systems in the past. During the interview, being able to discuss your hands-on experience with software or ticketing systems can really set you apart from the competition, so don’t skip this prep!
✨Show Genuine Enthusiasm
As this is a full-time role, employers want someone who isn’t just looking for any job, but wants to grow within customer support. Make sure to express your enthusiasm for helping customers and your desire to develop your skills. Show them why you're passionate about this field!
✨Practice Common Scenarios
Be prepared for role-playing scenarios where you might have to reassess a solution with a frustrated customer or explain a complex process in simple terms. Practising these common scenarios can help us feel more confident and demonstrate our practical skills effectively during the interview.
