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- Tasks: Provide top-notch IT support and solve tech issues in the education sector.
- Company: Dynamic Managed Service Provider focused on the education sector.
- Benefits: Hybrid work model, competitive salary, and opportunities for professional growth.
- Why this job: Make a difference in schools while developing your IT skills in a supportive environment.
- Qualifications: At least two years in IT support with strong Windows and Microsoft 365 knowledge.
- Other info: Full UK driving license required for site visits; DBS checks for compliance.
The predicted salary is between 30000 - 42000 £ per year.
A Managed Service Provider in the UK is seeking a Support Consultant to provide technical support primarily in the education sector.
Responsibilities include:
- Diagnosing IT issues
- Managing incidents
- Ensuring optimal system performance
Candidates should have:
- At least two years in IT support
- Strong knowledge of Windows and Microsoft 365
- Excellent communication skills
This role requires a full UK driving license for site visits and involves work both in the office and on client sites, including DBS checks for compliance.
IT Support Consultant - Hybrid Onsite & Remote Helpdesk in Tonbridge employer: Hurst Technology Solutions
Contact Detail:
Hurst Technology Solutions Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land IT Support Consultant - Hybrid Onsite & Remote Helpdesk in Tonbridge
✨Tip Number 1
Network like a pro! Reach out to your connections in the education sector and let them know you're on the hunt for an IT Support Consultant role. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Brush up on your technical skills! Make sure you're well-versed in Windows and Microsoft 365, as these are crucial for the role. Consider doing some quick online courses or tutorials to refresh your knowledge before interviews.
✨Tip Number 3
Practice your communication skills! Since this role involves helping clients with IT issues, being able to explain complex concepts in simple terms is key. Try role-playing with a friend or family member to get comfortable with this.
✨Tip Number 4
Apply through our website! We make it super easy for you to submit your application and showcase your skills. Plus, it shows you're genuinely interested in joining our team. Don't miss out on the chance to land that dream job!
We think you need these skills to ace IT Support Consultant - Hybrid Onsite & Remote Helpdesk in Tonbridge
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in IT support, especially in the education sector. We want to see how your skills with Windows and Microsoft 365 can shine through!
Show Off Your Communication Skills: Since this role involves a lot of interaction, let us know about your excellent communication skills. Share examples of how you've effectively communicated technical issues to non-technical users.
Be Clear About Your Experience: We’re looking for candidates with at least two years in IT support. Make it easy for us to see your relevant experience by clearly outlining your previous roles and responsibilities.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. We can’t wait to hear from you!
How to prepare for a job interview at Hurst Technology Solutions
✨Know Your Tech Inside Out
Make sure you brush up on your knowledge of Windows and Microsoft 365. Be ready to discuss specific issues you've resolved in the past and how you approached them. This will show your technical prowess and problem-solving skills.
✨Showcase Your Communication Skills
Since this role involves a lot of interaction with clients, practice explaining complex IT concepts in simple terms. You might even want to role-play with a friend to get comfortable with this. Clear communication can set you apart from other candidates.
✨Prepare for Scenario-Based Questions
Expect questions that ask how you would handle specific IT incidents or client interactions. Think of examples from your previous experience where you successfully diagnosed and resolved issues, and be ready to walk through your thought process.
✨Understand the Education Sector
Familiarise yourself with common IT challenges faced in the education sector. Research recent trends or issues schools are dealing with, as this will demonstrate your interest and commitment to the role during the interview.