At a Glance
- Tasks: Support the school's tech systems and ensure smooth operations for staff and pupils.
- Company: Join a vibrant school community dedicated to making a difference in education.
- Benefits: Enjoy competitive pay, pension scheme, training opportunities, and a supportive team.
- Other info: Be part of a growing school with excellent career development opportunities.
- Why this job: Make a real impact on students' lives while developing your tech skills.
- Qualifications: Practical ICT support experience and a passion for problem-solving.
The predicted salary is between 31500 - 38500 £ per year.
Pens Meadow School is delighted to offer an exciting opportunity for an enthusiastic and skilled ICT Technician to join our dedicated team. Following the opening of our new school building and the expansion of our provision to support an additional 30 pupils, this is an exciting time to become part of our growing school community. Pens Meadow School provides high-quality education for 155 pupils aged 4-19 years with complex learning needs, including autism and medical conditions. Our success is built on strong teamwork, innovation and a shared commitment to helping every pupil achieve their full potential.
As our Technician (ICT Support) Level 2, you will play a vital role in supporting the school's technology infrastructure, ensuring that our ICT systems remain secure, reliable and effective for both staff and pupils. Working under the guidance of senior staff, you will provide day-to-day technical support across the school, assist with the maintenance of ICT equipment and systems, and help ensure the smooth running of a busy and dynamic learning environment. This is an excellent opportunity for someone who enjoys problem solving, takes pride in delivering excellent customer service and wants to make a meaningful difference within an educational setting.
We are seeking someone who:
- Has practical ICT support experience and strong technical skills.
- Is reliable, proactive and takes pride in delivering high-quality work.
- Enjoys troubleshooting and finding effective solutions.
- Can work both independently and as part of a team.
- Demonstrates a flexible, positive and professional approach.
- Is committed to supporting the needs of pupils and staff in a busy school environment.
At Pens Meadow, you will become part of a supportive and welcoming team that is passionate about making a positive difference every day. We are committed to creating an environment where staff feel valued, supported and able to thrive. As a valued member of our team, you will benefit from:
- Membership of the Local Government Pension Scheme
- Access to a comprehensive Employee Assistance Programme
- Ongoing training and professional development opportunities
- Working in a modern, purpose-built school environment
- A supportive and collaborative staff team
- Free on-site parking
- Access to occupational health services
- Opportunities to contribute to whole-school improvement and development
- A rewarding role where you can make a genuine difference to the lives of children and young people every day
Pens Meadow School is a vibrant and caring community where every member of staff contributes to improving outcomes for pupils with complex learning needs. This is an exciting opportunity to join us as we continue to develop our provision and expand our facilities to meet the needs of more pupils and families. If you are motivated, enthusiastic and ready to be part of a school that puts children at the heart of everything it does, we would love to hear from you.
Pens Meadow School is committed to safeguarding and promoting the welfare of children and young people and expects all staff and volunteers to share this commitment. This post is subject to medical clearance and an enhanced DBS check under the Rehabilitation of Offenders Act 1974, satisfactory references, and pre-employment checks in line with safer recruitment practices. Online searches may also be undertaken as part of the shortlisting process. Pens Meadow School is proud to be an equal opportunities employer and welcomes applications from all suitably qualified candidates.
Contract: Permanent, 42 Weeks per Year (Term Time Only)
Hours: 37 hours per week
Closing Date: Sunday 6 September 2026
Interview Date: Wednesday 23 September 2026
Join Pens Meadow School and help us create the best possible learning environment for our pupils while developing your own career within a supportive and forward-thinking school community. We are committed to safeguarding and promoting the welfare of the children; therefore, the post is subject to medical clearance and an enhanced DBS check under the Rehabilitation of Offenders Act 1974. All applicants must be able to provide documentation to prove their right to work in the UK.
Technician (IT Support) Level 2 employer: Hurst Green
Dudley Council is an excellent employer, offering a supportive work culture that prioritises diversity and inclusion while empowering employees to make a meaningful impact in the community. With opportunities for professional growth and development within the Homelessness Prevention and Response Team, you will be part of a dedicated group committed to improving the lives of vulnerable adults in Dudley Town Centre. Join us to contribute to innovative prevention strategies and enjoy a fulfilling career in public service.
StudySmarter Expert Advice🤫
We think this is how you could land Technician (IT Support) Level 2
✨Join the IT Consultancy Buzz
Get involved in local or virtual IT consultancy meetups and forums. This is where we can rub shoulders with industry professionals, get insights into what Hurst Green values, and even spot unadvertised opportunities. Don't miss out on these chances to make a name for ourselves in the IT world!
✨Show Off Your Skills
Create a personal project or case study relevant to the challenges Hurst Green might face. Use platforms like GitHub or Medium to share your findings. This not only demonstrates our consulting skills but shows a proactive attitude, making us stand out from the crowd when applying for that full-time gig.
✨Leverage LinkedIn for Connections
Follow and engage with the relevant thought leaders and influencers in IT consultancy on LinkedIn. Share insightful content and join discussions to gain visibility. A well-placed comment or shared article could catch the attention of someone at Hurst Green!
✨Direct Apply to Hurst Green
Let's not forget to apply directly through the Hurst Green website! Tailor your application to showcase our understanding of their consulting style and how we can contribute to their projects. A personalised approach can make a huge difference in landing that full-time position!
We think you need these skills to ace Technician (IT Support) Level 2
Some tips for your application 🫡
Showcase Your Problem-Solving Skills:In IT consulting, it's all about problem-solving, so make sure your CV highlights your analytical skills and any relevant projects you've tackled. Mention specific technologies or methodologies you've used to resolve issues or improve processes; this shows you can think critically and deliver results, which is vital for us at Hurst Green.
Highlight Relevant Certifications:Certifications like ITIL, PMP, or even specific tech stack qualifications can really make you stand out. Make sure to include these in your CV, as they not only demonstrate your expertise but also your commitment to staying current in the field. We love seeing candidates who are proactive about their professional development!
Tailor Your Cover Letter:Your cover letter is your chance to connect personally with us at Hurst Green. Share stories about your experiences in IT consulting, and how they shaped your desire to join our team. Mention why you’re excited about this particular role, and how you see yourself contributing to our projects.
Keep It Clear and Concise:We're all busy, so make sure your application is easy to read. Use bullet points for key achievements, and don’t overload us with jargon. A clean, professional layout goes a long way. Remember, the clearer your application, the more likely we are to invite you in for an interview!
How to prepare for a job interview at Hurst Green
✨Brush Up on Your Technical Skills
For an IT consulting role, be ready to demonstrate your technical prowess. You might face questions on systems integration, cloud technologies, or even troubleshooting specific software. If you have experience with tools like AWS, Azure, or even specific programming languages, make sure you can talk about them fluently.
✨Showcase Your Problem-Solving Approach
IT consulting is all about solving problems for clients. Think about how you can illustrate your approach to a past challenge using the STAR method (Situation, Task, Action, Result). It's a great way to show how you tackle complex issues and come up with effective solutions.
✨Know the Business Impact of IT Solutions
When discussing your experiences, focus not just on the tech solutions you implemented, but also on their business impact. Employers want to see that you can connect IT with organisational goals. Prep examples that highlight how your tech contributions improved efficiency or reduced costs for past clients or projects.
✨Prepare for Behavioural Questions
Since IT consulting often involves teamwork and client interactions, expect behavioural questions that assess your interpersonal skills. Be prepared with examples that demonstrate your adaptability, communication skills, and how you handle client feedback. Before the interview, think of situations where you worked closely with clients to create effective IT strategies or changes.
