At a Glance
- Tasks: Be the friendly face of our team, welcoming visitors and handling enquiries.
- Company: Join a supportive team dedicated to Children and Young People Services.
- Benefits: Flexible hours, a positive work environment, and opportunities for personal growth.
- Other info: Part-time role with a focus on teamwork and community support.
- Why this job: Make a difference in the lives of children and families while developing your skills.
- Qualifications: Strong communication skills and proficiency in Microsoft Office are a must.
The predicted salary is between 20000 - 25000 £ per year.
Hurst Green in Dudley is seeking a friendly Receptionist to join the Children and Young People Services team.
The role is 0.6 FTE (22.2 hours per week) and office-based at Cable Plaza, Dudley, DY5 1LW.
You will be the first point of contact for visitors, families and professionals, delivering a welcoming reception, handling enquiries and supporting administrative duties to ensure the service runs smoothly.
Strong communication and Microsoft Office skills are essential.
#J-18808-Ljbffr
Receptionist - Children & Young People Services (0.6 FTE) employer: Hurst Green
Hurst Green is an exceptional employer, dedicated to fostering a supportive and inclusive work environment for its employees. With a strong emphasis on professional development and flexible working arrangements, the company empowers its staff to make a meaningful impact in the lives of care-experienced young people in Brierley Hill. Join a passionate team that values relationship-building and offers opportunities for growth while making a positive difference in the community.
StudySmarter Expert Advice🤫
We think this is how you could land Receptionist - Children & Young People Services (0.6 FTE)
✨Connect with the Community
Get involved in customer support communities online! Platforms like Reddit and specific Facebook groups can be goldmines for sharing opportunities and tips. You can find out about part-time roles that might not even be advertised yet — it's all about who you know!
✨Attend Local Job Fairs
Job fairs are perfect for snagging part-time gigs! Keep an eye out for local hiring events and career expos in your area. It’s a brilliant chance to meet representatives from companies like Hurst Green and show off your personality in person.
✨Boost Your Visibility
Showcase your skills in online customer support forums or by offering help on platforms like Zendesk Community. A strong online presence can catch the eyes of recruiters and hiring managers looking for genuinely passionate candidates.
✨Apply Directly Through Us!
Don’t forget, applying through our website is one of the best ways to catch our attention. Tailor your application for the part-time customer support role at Hurst Green and let us see your personality shine through!
We think you need these skills to ace Receptionist - Children & Young People Services (0.6 FTE)
Some tips for your application 🫡
Show Off Your Communication Skills:In customer support, communication is key! Make sure your CV and cover letter highlight your ability to clearly convey information and resolve issues. Use examples that illustrate how you've helped customers or colleagues in the past.
Demonstrate Your Problem-Solving Abilities:Employers want to see how you tackle challenges. Include specific instances where you resolved a tough issue for a customer or improved a process. Real life scenarios are a great way to showcase your critical thinking and adaptability.
Tailor Your Application to Part-Time Work:Since this is a part-time role, be upfront about your availability in your cover letter. Highlight how you can balance work with your other commitments. It shows you're organised and committed to making the role work for both you and Hurst Green.
Get Familiar with Our Brand:Before applying, take some time to learn about Hurst Green and our approach to customer support. Mention in your cover letter why you're excited about supporting our customers specifically. It’ll show your enthusiasm and that you've done your homework!
How to prepare for a job interview at Hurst Green
✨Show Off Your Communication Skills
In customer support, being able to communicate clearly and effectively is key. During the interview, make sure to demonstrate your listening skills and your ability to explain solutions simply. Use examples from past experiences where you resolved customer issues successfully.
✨Know the Tools of the Trade
Familiarise yourself with common customer support tools like ticketing systems (think Zendesk or Freshdesk) and chat software. If you’ve used any of these in previous roles or during your studies, be ready to chat about your experiences. Showing you can hit the ground running with these tools will impress Hurst Green.
✨Highlight Your Flexibility
Since this is a part-time role, emphasise your ability to adapt to different shifts and your willingness to handle varying customer volumes. Share any experiences where you thrived in a fast-paced environment or juggled multiple tasks, which can highlight your time management skills.
✨Prepare for Scenario-Based Questions
Interviewers often love scenario-based questions in customer support roles. Be ready to tackle common customer situations, like how you'd handle an unhappy customer. Practising responses to these scenarios will showcase your problem-solving ability and customer service mindset, which Hurst Green will surely appreciate.
