At a Glance
- Tasks: Manage Local Authority tenancies and deliver a community-focused service.
- Company: Hurst Green, dedicated to enhancing community living in Dudley.
- Benefits: Full-time role with a 37-hour work week and fixed-term until January 2027.
- Other info: Opportunity for evening work and collaboration with diverse teams.
- Why this job: Make a real difference in your community while developing your housing expertise.
- Qualifications: Extensive operational housing experience and strong customer service skills.
The predicted salary is between 30000 - 40000 € per year.
Hurst Green is hiring a full-time Community Housing Officer in Dudley. This role involves managing Local Authority tenancies, delivering a community-focused service, and working closely with other teams.
Candidates should have extensive operational housing experience and a proven record in customer service. The role requires some evening work and time spent within the geographical patch. This is a fixed-term role until January 2027 with a 37-hour work week.
Frontline Community Housing Officer - Estates & Tenancies employer: Hurst Green
Hurst Green is an excellent employer, offering a supportive work culture that prioritises community engagement and employee development. With a focus on delivering impactful housing services in Dudley, employees benefit from a collaborative environment, opportunities for professional growth, and the chance to make a meaningful difference in the lives of local residents. The fixed-term nature of this role until January 2027 provides stability while allowing for flexible working hours, including some evening shifts, to accommodate the needs of the community.
StudySmarter Expert Advice🤫
We think this is how you could land Frontline Community Housing Officer - Estates & Tenancies
✨Tip Number 1
Network like a pro! Reach out to people in the housing sector, especially those who work at Hurst Green or similar organisations. A friendly chat can open doors and give you insider info that could help you stand out.
✨Tip Number 2
Prepare for the interview by researching common questions for Community Housing Officers. Think about your past experiences and how they relate to managing tenancies and delivering community-focused services. We want you to shine!
✨Tip Number 3
Show off your customer service skills! Be ready to share specific examples of how you've handled challenging situations in the past. This role is all about connecting with the community, so let your personality shine through.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to engage directly with us.
We think you need these skills to ace Frontline Community Housing Officer - Estates & Tenancies
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights your operational housing experience and customer service skills. We want to see how your background aligns with the Community Housing Officer role, so don’t be shy about showcasing relevant achievements!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you’re passionate about community-focused services and how you can contribute to our team at Hurst Green. Keep it engaging and personal – we love a bit of personality!
Showcase Your Teamwork Skills:Since this role involves working closely with other teams, make sure to highlight any experiences where you’ve collaborated effectively. We’re all about teamwork here at StudySmarter, so let us know how you can fit into our community!
Apply Through Our Website:We encourage you to apply directly through our website for a smoother process. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates. Let’s get your journey started!
How to prepare for a job interview at Hurst Green
✨Know Your Stuff
Make sure you brush up on your knowledge of local authority tenancies and community housing. Familiarise yourself with Hurst Green's values and how they align with the role. This will show that you're genuinely interested and prepared.
✨Showcase Your Customer Service Skills
Since this role requires a strong customer service background, be ready to share specific examples of how you've successfully handled challenging situations in the past. Use the STAR method (Situation, Task, Action, Result) to structure your answers.
✨Be Ready for Teamwork Questions
Collaboration is key in this role, so expect questions about working with other teams. Think of instances where you've worked effectively with others to achieve a common goal, and be prepared to discuss your approach to teamwork.
✨Plan for Evening Work
Since the role involves some evening work, be honest about your availability. It’s a good idea to mention any previous experience you have with flexible working hours, as it shows you're adaptable and committed to the role.
