At a Glance
- Tasks: Empower communities and enhance tenant engagement through innovative activities.
- Company: Join a supportive team dedicated to improving residents' experiences.
- Benefits: Competitive salary, flexible hours, and opportunities for professional growth.
- Other info: Work in a dynamic environment with a commitment to diversity and inclusion.
- Why this job: Make a real difference in people's lives and strengthen local communities.
- Qualifications: Experience with community groups and strong communication skills required.
Are you passionate about empowering communities and making a real difference to people’s lives? We’re looking for a Tenant Engagement Officer to join our team and help strengthen relationships between residents and housing services across the borough.
About the role
This is an exciting opportunity to play a key role in promoting tenant involvement and community engagement. You’ll work directly with residents, tenants’ groups, and partner organisations to ensure people have a strong voice in shaping housing services and their local communities.
Responsibilities
- Deliver innovative engagement activities across the borough
- Support and develop tenants’ and residents’ groups
- Build strong partnerships with council teams and external agencies
- Help residents influence decisions around housing services and investment
- Organise consultations, events, and training opportunities
- Promote inclusion, cohesion, and equal opportunities
You’ll also support governance and scrutiny arrangements and ensure residents can effectively challenge and improve services.
Qualifications
- Experience working with community, tenant, or participation groups
- Knowledge or experience within social housing
- Excellent communication and interpersonal skills
- Strong organisational and problem‑solving abilities
- The ability to work independently and as part of a team
- A commitment to equality, diversity, and inclusion
- A relevant qualification (or willingness to work towards one) in housing, community development, or customer service would be desirable.
Additional requirements
- Willingness to work evenings and weekends as required (TOIL provided)
- Full driving licence and access to a vehicle for business use
You’ll be part of a supportive, forward‑thinking team dedicated to improving residents’ experiences and strengthening communities. This role offers variety, responsibility, and the opportunity to make a meaningful impact every day.
Workplace Attendance: Working in the office 3+ days a week (pro‑rata)
So that we can demonstrate Dudley’s commitment to diversity and inclusion and to improve bias in the recruitment process that could create barriers for candidates.
Tenant Engagement Officer in Dudley employer: Hurst Green
Hurst Green is an exceptional employer, dedicated to fostering a supportive and inclusive work environment for its employees. With a strong emphasis on professional development and flexible working arrangements, the company empowers its staff to make a meaningful impact in the lives of care-experienced young people in Brierley Hill. Join a passionate team that values relationship-building and offers opportunities for growth while making a positive difference in the community.
StudySmarter Expert Advice🤫
We think this is how you could land Tenant Engagement Officer in Dudley
✨Get Involved Locally
Dive into local volunteer opportunities or social initiatives. This not only beefs up your CV but also connects you with like-minded folks in nonprofits. Plus, it shows your passion for social impact, which is key for getting noticed by Hurst Green.
✨Tap into Professional Networks
Join networks like the National Council for Voluntary Organisations (NCVO) or local charities to meet professionals in the sector. Attend events and workshops to build relationships and learn about potential openings at organisations like Hurst Green.
✨Showcase Your Commitment
When prepping for interviews, be ready to speak about your personal connection to social issues. Dive into specific examples of how you’ve contributed to community projects – this will resonate with the mission-driven vibe at Hurst Green.
✨Utilise Online Platforms
We’re all about making connections, so use platforms like Idealist and CharityJob to hunt for full-time roles. And of course, you should keep an eye on our website for exciting opportunities at Hurst Green. Apply directly through us to stand out!
We think you need these skills to ace Tenant Engagement Officer in Dudley
Some tips for your application 🫡
Show Your Passion for the Cause:In the nonprofit sector, it's super important to demonstrate genuine passion for the mission of Hurst Green. Use your cover letter to showcase any personal experiences or volunteer work that connects you to their social impact initiatives. This emotional connection can really help your application stand out.
Highlight Relevant Experience:When crafting your CV, be sure to include any relevant projects or roles that showcase your skills in social impact. Whether it's community organising, fundraising, or advocacy, highlight what you've done and the difference it's made. Don’t just list tasks; quantify your achievements and the outcomes of your efforts.
Tailor Your Documents to the Role:For a full-time role like Tenant Engagement Officer, ensure your CV and cover letter specifically address the responsibilities outlined in the job description. Use their language to describe your skills and experience, making it easy for the hiring team to see how you fit into their vision.
Emphasise Teamwork and Collaboration:Nonprofits thrive on teamwork, so make sure to emphasise your collaborative experiences. Whether you've worked in a team setting, partnered with community organisations, or facilitated group projects, highlight these experiences in your application. Show them you understand the importance of working alongside diverse individuals to achieve shared goals.
How to prepare for a job interview at Hurst Green
✨Show Your Passion for Social Change
When we’re prepping for interviews in the nonprofit space, it's vital to demonstrate our genuine passion for social impact. Be ready to discuss not just your skills and experiences but also why you care about the mission of Hurst Green. Sharing personal stories or insights can really make us stand out.
✨Highlight Project Experience
We should focus on specific projects we've worked on that align with the goals of social impact. Whether that’s a community initiative, volunteering, or a class project, having solid examples that showcase our role and the outcomes will resonate well with the interviewers.
✨Familiarity with Relevant Tools and Practices
Let’s brush up on tools and methodologies commonly used in the nonprofit sector, like project management software or outcome measurement frameworks. Being able to speak fluently about these will show that we’re not just passionate but also knowledgeable and ready to hit the ground running.
✨Prepare for Scenario-Based Questions
Expect scenario-based questions that evaluate our problem-solving skills in real-world social issues. Think about how we’d handle challenges in the nonprofit environment and prepare stories that demonstrate our critical thinking and adaptability. Role-playing with a friend could help us feel more confident!
