At a Glance
- Tasks: Support families by processing Free School Meal applications and responding to enquiries.
- Company: Join Dudley Council's Children's Services team, dedicated to making a difference.
- Benefits: Flexible working hours, supportive team environment, and opportunities for personal growth.
- Other info: Work in a dynamic office setting with a focus on diversity and inclusion.
- Why this job: Make a positive impact on children's lives while developing your administrative skills.
- Qualifications: Strong organisational skills and a passion for customer service.
The predicted salary is between 24000 - 25989 £ per year.
We are seeking an enthusiastic and highly organised Business Support Officer to join our Free School Meals Team. This rewarding role is ideal for someone who enjoys providing excellent customer service, working with data and systems, and making a positive difference to children and families across the borough.
As part of a busy and supportive team, you will play a vital role in administering Free School Meal applications and ensuring that parents, carers and schools receive a professional and efficient service. You will be responsible for processing applications, maintaining accurate records, responding to enquiries and supporting the effective operation of the Free School Meals service.
In this varied role, you will:
- Act as a first point of contact for parents, carers and schools, responding to enquiries by telephone, email and through the MyDudley portal.
- Assess and process Free School Meal applications, ensuring eligibility criteria are met and records are accurately maintained.
- Update and manage information within the Synergy database.
- Issue correspondence to parents and carers regarding application outcomes and entitlement decisions.
- Liaise with schools to communicate eligibility decisions and resolve queries.
- Manage and monitor pending applications, carrying out additional checks and obtaining further information where necessary.
- Ensure all work is completed accurately, efficiently and in accordance with relevant legislation, policies and procedures.
Workplace Attendance: Working in the office 3+ days a week (pro-rata) or onsite full time.
All applicants must be able to provide documentation to prove their right to work in the UK. Please note: Dudley MBC does not currently offer sponsorship for candidates without the Right to Work in the UK.
Business Support Officer - Free School Meals in Brierley Hill employer: Hurst Green
Hurst Green is an exceptional employer, dedicated to fostering a supportive and inclusive work environment for its employees. With a strong emphasis on professional development and flexible working arrangements, the company empowers its staff to make a meaningful impact in the lives of care-experienced young people in Brierley Hill. Join a passionate team that values relationship-building and offers opportunities for growth while making a positive difference in the community.
StudySmarter Expert Advice🤫
We think this is how you could land Business Support Officer - Free School Meals in Brierley Hill
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We think you need these skills to ace Business Support Officer - Free School Meals in Brierley Hill
Some tips for your application 🫡
Showcase Your Public Service Passion:When applying for a part-time role in the government or public sector, it's vital to express your enthusiasm for public service. Share why you’re interested in contributing to Hurst Green and how your values align with their mission. We love to see candidates who really care about making a difference!
Highlight Relevant Experience:Make sure to detail any previous volunteer work, internships, or jobs that demonstrate your commitment to public service. This is important in the government sector! If you've been involved in community projects or have relevant academic courses, bring those into your CV to stand out.
Tailor Your CV for Public Sector Standards:In the public sector, it’s common to focus on your skills and experiences that align specifically with the role. Ensure your CV includes clear examples of how your background fits the responsibilities outlined in the job posting for Business Support Officer - Free School Meals at Hurst Green. Use bullet points for clarity—it's all about making it easy for the hiring team!
Keep It Professional, But Personal:While we want you to be personable, don’t shy away from a formal tone in your cover letter. Share your motivations and what you hope to learn in this part-time role at Hurst Green. It’s a balance of showing who you are while respecting the formal nature of the public sector!
How to prepare for a job interview at Hurst Green
✨Show Your Commitment to Public Service
Part-time roles in the government or public sector often attract candidates who are passionate about making a difference. Let's highlight your dedication to public service during the interview. Be prepared to discuss any volunteer work or projects that showcase your commitment to the community and alignment with the mission of Hurst Green.
✨Familiarity with Policy and Regulation
Understanding government policies and regulations is crucial in this field. Brush up on relevant laws or initiatives that impact the role you're applying for. We can also prep you for scenario-based questions where you might have to demonstrate how you'd navigate specific public issues relevant to Business Support Officer - Free School Meals.
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Whether it’s communication, research, or analytical skills, make sure to relate your experience to the competencies sought by Hurst Green. Discuss how your part-time availability complements your studies or other commitments, showing that you are ready to juggle responsibilities while bringing valuable skills to the table.
✨Prepare for Group Interviews
Public sector roles often involve teamwork, so you might find yourself in a group interview setting. We should practice how to effectively engage with others during the interview while also demonstrating your individual contributions. Show that you’re a team player, ready to collaborate for the greater good!
