At a Glance
- Tasks: Be the friendly face of our team, managing enquiries and supporting families.
- Company: Join a dedicated team in Children's Services at Dudley Council.
- Benefits: Competitive salary, supportive work environment, and opportunities for personal growth.
- Other info: Embrace diversity and inclusion in a welcoming workplace.
- Why this job: Make a real difference in the lives of children and young people.
- Qualifications: Strong communication skills and experience in a busy office setting.
The predicted salary is between 31500 - 38500 £ per year.
Location: Cable Plaza, Waterfront West, Brierley Hill, Dudley
Salary: £24,796 to £25,185 - subject to experience
Working Hours: 0.6 FTE (22.2 hours per week)
Job Type: Social Care - Children
Sector: Local Councils
Business Unit: Children's Services
Job Introduction:
We are looking for a friendly, organised and customer-focused Receptionist to join our Children and Young People Services team. Based at our Cable Plaza offices, you will be the first point of contact for visitors, families, professionals and partner agencies. You will provide a welcoming and professional reception service, manage enquiries, support visitors and undertake a range of administrative duties to help ensure the smooth running of the service.
The successful candidate will have:
- Excellent communication and customer service skills
- Experience of working in a busy office environment
- The ability to deal sensitively and professionally with a wide range of people
- A good working knowledge of Microsoft Office
- Strong organisational skills
This is an excellent opportunity to join a dedicated team supporting children, young people and families across Dudley.
Workplace Attendance: Working in the office 3+ days a week (pro-rata) or onsite full time.
Your personal data will be anonymised when you apply. To ensure that you comply with our anonymisation process, please ensure you have removed your name and date of birth from any attachments prior to uploading them to your application.
Business Support Assistant in Brierley Hill employer: Hurst Green
Hurst Green is an exceptional employer, dedicated to fostering a supportive and inclusive work environment for its employees. With a strong emphasis on professional development and flexible working arrangements, the company empowers its staff to make a meaningful impact in the lives of care-experienced young people in Brierley Hill. Join a passionate team that values relationship-building and offers opportunities for growth while making a positive difference in the community.
StudySmarter Expert Advice🤫
We think this is how you could land Business Support Assistant in Brierley Hill
✨Dive into Local Community Groups
Social work thrives on community connections, so get involved in local groups or forums specific to your interests. Whether it’s volunteering at local shelters or joining community action boards, these are great ways to boost your visibility and make direct contacts that could lead to opportunities like the one at Hurst Green.
✨Attend Social Work Events and Workshops
Keep an eye out for workshops, seminars, or conferences in social work. These events are fantastic for meeting professionals in the field, learning about emerging trends, and spotting job openings. Plus, you might just bump into someone from Hurst Green!
✨Showcase Your Passion and Expertise
Use platforms like Instagram or LinkedIn to share your journey and insights into the social work sector. Whether it’s writing about your experiences or sharing relevant articles, this helps to establish you as an engaged professional. Potential employers, like Hurst Green, will notice your enthusiasm!
✨Leverage Your Network
Don’t hesitate to reach out to professors, mentors, or even past colleagues who are in social work. They might have inside knowledge about openings at Hurst Green or be able to connect you with someone who’s hiring. Networking is key, especially in a full-time role where relationships matter.
We think you need these skills to ace Business Support Assistant in Brierley Hill
Some tips for your application 🫡
Show Your Passion for Social Work:In your cover letter, let us see your passion for social work shine through! Talk about the experiences that made you want to pursue this career—whether it’s volunteering, personal experiences, or academic projects. We want to know why this field matters to you.
Emphasise Relevant Qualifications:Make sure your CV highlights any relevant qualifications, like degrees in social work or certifications like a DBS check. If you've done any workshops or training, don’t forget to include those as well. We're keen to see your commitment to your professional development!
Detail Your Experience with Clients:Since this is a hands-on field, detailing any direct experience you have with clients is crucial. Whether it's internships, volunteer roles, or previous jobs, highlight those experiences in your CV to show us you've got the practical skills necessary for the job!
Tailor Your Application to Hurst Green:Before hitting send, make sure to tailor your application specifically to Hurst Green! Research our mission and values, and refer to them in your cover letter. This shows us that you understand our work and are genuinely interested in being a part of our team!
How to prepare for a job interview at Hurst Green
✨Understanding the Role of Empathy
In social work, understanding and demonstrating empathy is key. Be prepared to share personal experiences or scenarios where you effectively showed compassion and support. This helps show that you genuinely care about the well-being of others, which is crucial in social work.
✨Demonstrating Knowledge of Frameworks
Familiarise yourself with the frameworks and models used in social work, such as the Strengths-Based Approach or the Ecological Perspective. Be ready to discuss how these frameworks apply to your work, especially if you can tie them into real-world examples or case studies you've encountered.
✨Showcasing Your Multi-Disciplinary Skills
In a full-time social work role, you'll often collaborate with healthcare professionals, educators, and law enforcement. Be prepared to describe your teamwork experiences and how you've effectively communicated with other disciplines to achieve the best outcomes for clients.
✨Preparing for Scenario-Based Questions
Expect questions that put you in hypothetical social work situations, such as dealing with a crisis or managing a complex case. Think through your thought process for these scenarios beforehand, considering how you'd assess the situation and what steps you'd take, as this demonstrates your critical thinking and problem-solving abilities.
