At a Glance
- Tasks: Lead the transition to a new mortgage origination platform and manage operational risks.
- Company: Join a well-established financial services provider undergoing a major tech transformation.
- Benefits: Competitive daily rate, hybrid work model, and autonomy in your role.
- Other info: Opportunity for career growth and to shape the future of mortgage processing.
- Why this job: Make a real impact by guiding teams through a complex technology change.
- Qualifications: Strong background in lending and experience with mortgage lifecycle management.
Contract Change & Readiness Manager (Mortgage Origination Platform)
Rate: £500 – £550 per day (Outside IR35). Hybrid: Some travel to south Cambridge will be required (approx one day every two weeks).
Hurren & Hope is partnering with a well-established financial services provider as they undertake a critical technology transformation. We are looking for an autonomous Change & Readiness Manager to spearhead the business transition as they introduce a brand-new mortgage origination platform.
To hit the ground running, you will need a strong background in lending and deep familiarity with the mortgage lifecycle—from broker engagement through to underwriting and processing. This isn’t a simple, overnight migration. You will be steering the business through a complex "dual-run" phase where the legacy and new systems operate side-by-side.
Your core objective is to ensure that operational risks are tightly managed, interim processes are bulletproof, and the internal teams feel confident, trained, and heavily supported right through to the successful retirement of the legacy system.
As an independent contractor, you will have the autonomy to determine the best approach and sequencing to achieve the following outcomes:
- Impact & Capacity: Map out exactly how the change impacts different business areas. You'll evaluate operational capacity, productivity hits, and backfill requirements across both the training and dual-running phases.
- Targeted Training: Build out tailored learning paths specifically for originators, underwriters, processors, and support teams. You will ensure the training lands effectively and aligns perfectly with go-live milestones.
- Dual-Run Mastery: Design the interim Standard Operating Procedures (SOPs). We need clear rules of engagement for system-of-record, reconciliations, exception handling, and the ultimate legacy exit criteria.
- Advocacy & Comms: Stand up a strong network of change champions. You will identify resistance early, intervene smartly, and keep communications clear, timely, and relevant to each stakeholder group.
- The Broker Experience: You will champion the external broker journey, coordinating UX validation and shaping a flawless rollout, onboarding, and communications strategy for the intermediary market.
- Hypercare & Handover: Produce the evidence-based assessments needed for go/no-go decisions, orchestrate the hypercare model post-launch, and cleanly transition all outstanding change activities into Business As Usual (BAU).
To explore this contract further, please submit your CV to the team at Hurren & Hope. Candidates able to display experience of projects highlighting specific track record in dual-run technology transitions and mortgage origination platforms will be favoured.
Change and Readiness Manager in Cambridge employer: Hurren and Hope
Hurren and Hope is an attractive employer due to its focus on professional development and supportive work culture. Employees are engaged in significant projects that allow them to grow their expertise in the financial services sector. The hybrid working model also provides flexibility, making it a desirable workplace.
StudySmarter Expert Advice🤫
We think this is how you could land Change and Readiness Manager in Cambridge
✨Join Financial Networking Events
Jump into local finance meetups and conferences — they’re a goldmine for temporary roles in banking and financial services. You can chat with industry professionals and even get leads on upcoming opportunities that might not be posted online yet.
✨Utilise Temp Agencies Specialised in Finance
Reach out to temp agencies that focus on the banking sector. They often have strong ties with various firms and can help you secure short-term gigs that can help beef up your CV and get your foot in the door at firms like Hurren and Hope.
✨Connect with Alumni from Your Uni
Don't underestimate the power of your university’s alumni network. Many former students are working in banking and can help you find temporary roles or even offer mentorship. Reach out directly or attend alumni events to broaden your circle.
✨Stay Active on Job Boards and Company Websites
Keep your eyes peeled on job boards specifically for finance roles. Companies like Hurren and Hope might post temporary positions directly on their sites, so make sure to apply there too. Set alerts to catch those roles the moment they go live!
We think you need these skills to ace Change and Readiness Manager in Cambridge
Some tips for your application 🫡
Show Off Your Academic Achievements:In banking and financial services, your academic record can really make you stand out. List relevant grades, certifications, or coursework on your CV, especially if you've taken finance-related modules. This is particularly important for a temporary role where qualifications can help you shine even brighter!
Highlight Relevant Experience:If you’ve done any internships, part-time roles, or even coursework that aligns with banking or finance, make sure you include those! Showcase specific tasks where you used quantitative skills or analytical thinking, as this is what the hiring managers at Hurren and Hope will be keen to see in your application.
Tailor Your Cover Letter Purposefully:When writing your cover letter, focus on why you’re interested in a temporary position at Hurren and Hope. Let them know how you can quickly adapt to the team's needs and how eager you are to learn the ropes of the banking sector during this short stint. Your motivation and enthusiasm could really set you apart!
Be Prepared with References:For temporary roles, references can play a crucial role in your application. Make sure you’ve got a couple of references lined up who can vouch for your skills and work ethic. This helps to give Hurren and Hope confidence in your short-term commitment to the role.
How to prepare for a job interview at Hurren and Hope
✨Brush Up on Financial Regulations
Since this is a role in banking and financial services, be ready to discuss key regulations like MiFID, Basel III, or GDPR. These are hot topics, and your awareness of how they impact daily operations can give you a significant edge during your interview with Hurren and Hope.
✨Showcase Your Analytical Skills
Prepare for interview questions that assess your analytical abilities. You might need to tackle hypothetical scenarios involving risk assessment or financial forecasting. Bringing examples of relevant projects or coursework can emphasise your practical understanding of these concepts.
✨Highlight Flexibility and Adaptability
For a temporary role, showing that you can quickly pick up new processes and tools is crucial. Be ready to discuss previous experiences where you had to adapt to changing requirements or tight deadlines, as this will reassure Hurren and Hope that you’re a reliable team player.
✨Demonstrate a Willingness to Learn
In a temporary position, leaning into your eagerness to learn can really set you apart. Be prepared to share how you’re staying updated on industry trends or any additional training you've pursued. Employers appreciate candidates who are proactive about their development—even for short-term roles.
