At a Glance
- Tasks: Support HR processes and enhance employee experiences in a dynamic team environment.
- Company: Join a forward-thinking organisation focused on operational excellence and employee satisfaction.
- Benefits: Gain valuable experience, competitive salary, and opportunities for professional growth.
- Other info: Collaborative culture with a focus on process improvement and innovation.
- Why this job: Be the first point of contact for employees and make a real difference in their HR journey.
- Qualifications: Bachelor's degree in HR or related field and at least 1 year of HR operations experience.
The predicted salary is between 30000 - 40000 £ per year.
The HR Admin and coordinator plays a vital role within the HR Shared Services team ensuring operational excellence and seamless employee experiences across key HR functions. In collaboration with the HRSS Manager and cross-functional teams, this role supports the efficient delivery of HR processes, systems, and services, with a focus on Talent Acquisition, Onboarding, and employee experience. This role requires exceptional organizational skills, attention to detail, and a customer-centric mindset to address employee inquiries and ensure service-level agreements (SLAs) are met consistently.
Position Details:
- Client Relationship Management
- Partner with HRSS leadership and Center of Excellence (COE) teams to deliver high-quality HR services that align with organizational goals.
- Serve as the first point of contact for employees, addressing inquiries related to HR processes and systems.
- Maintain consistent communication with stakeholders, providing updates on HRSS initiatives, escalations, and resolutions.
- HR Operations Support
- Assist in drafting, updating, and maintaining HR-related documentation, such as process guides, FAQs, and knowledge base articles.
- Support the Talent Acquisition team to schedule virtual and in-person interviews, initiate and monitor background checks, complete hire events, and conduct all required follow-up through the hiring process.
- Monitor and manage recruiter/employee requests through the HR platforms, ensuring timely resolution and adherence to SLAs.
- Perform data entry and maintain accuracy within HR systems (e.g., Workday, ServiceNow), ensuring compliance with internal and external requirements.
- Process Improvement
- Collaborate with HRSS leadership to help identify opportunities for process optimization and automation.
- Assist in testing and implementing new tools and processes to enhance the employee experience.
Qualifications (Knowledge, Skills, and Abilities):
- Bachelor's degree in Human Resources, Business Administration, or a related field.
- A minimum of 1 year of experience in HR operations, shared services, or a similar role.
- Proficiency in HR systems (e.g., Rooster, Workday, ServiceNow) and Microsoft Office Suite (Word, Excel, Outlook, PowerPoint).
- Experience supporting HR operations in a global or multi-regional environment.
- Familiarity with process improvement methodologies and tools a plus (e.g., Lean, Six Sigma).
- Strong organizational and time-management skills, with a proven ability to handle multiple priorities in a fast-paced environment.
- A collaborative mindset with a high degree of self-awareness and adaptability to navigate challenging situations.
- Resourceful in identifying and addressing potential issues before they escalate.
Skills: HR Administration, TA coordination, Workday
HR Admin in Belfast employer: Huron
As an HR Admin at our company, you will thrive in a dynamic and supportive work environment that prioritises employee experience and operational excellence. We offer comprehensive benefits, a culture of collaboration, and ample opportunities for professional growth, all while being part of a global team dedicated to enhancing HR processes. Join us in a role where your contributions directly impact the employee journey and organisational success.
