Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Welcome patients, manage appointments, and support the clinical team in a busy medical centre.
- Company: Join Hurley Group, a supportive healthcare provider in London.
- Benefits: Competitive hourly wage, part-time hours, and a friendly work environment.
- Why this job: Make a difference in patients' lives while gaining valuable admin experience.
- Qualifications: GCSE or NVQ Level 2, with strong computer and customer service skills.
- Other info: We value diversity and offer support for applicants with disabilities.
A Receptionist/Admin role at Hurley Group for Allerton Road Medical Centre in London. Work pattern: 8 hours a day, 35 hours per week. Permanent, part-time contract.
Responsibilities:
- Open and close premises punctually.
- Check-in patients, direct them appropriately, and handle enquiries courteously and efficiently.
- Take accurate messages and pass them to relevant staff.
- Maintain and update the appointment book; operate the scheduled appointment system.
- Arrange repeat prescriptions, collect and store specimens, and prepare specimen reports.
- Deal with telephone queries and provide cover for reception and admin staff as required.
- Maintain office supplies, manage non-routine appointments, and handle mail distribution.
- Support clinical team by preparing referral letters, recording data, and liaising with external agencies.
- Contribute to audits, projects, and general administrative duties to support smooth practice running.
Qualifications & Experience:
- GCSE or NVQ Level 2 (or equivalent).
- Computer literate – MS Word, Excel, PowerPoint, Outlook.
- Excellent interpersonal skills, organisational ability, and customer-service orientation.
- Experience in reception/admin role, preferably in a healthcare setting.
- Capability to work independently and as part of a team; initiative and attention to detail.
- Basic budgeting/stock management awareness.
- Knowledge of health and safety, confidentiality, and safeguarding policies (basic understanding required).
Equality and Support:
Applications are welcomed from applicants with a disability. We can make reasonable adjustments and offer support and advice throughout the application process. Equality of opportunity is our policy.
Salary & Hours:
£14.17–£16.01 an hour (35 hrs per week). Permanent contract, part-time, 8-hour day.
Reference:
Reference number: A1199-25-0068.
Receptionist/Admin in City of London employer: Hurley Group
Contact Detail:
Hurley Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Receptionist/Admin in City of London
✨Tip Number 1
First things first, make sure you know the ins and outs of the role. Familiarise yourself with the responsibilities listed in the job description. This way, when you get that interview, you can show off how well you understand what they need!
✨Tip Number 2
Practice makes perfect! Get a friend to do a mock interview with you. Focus on common questions for reception/admin roles, like handling difficult customers or managing multiple tasks. The more you practice, the more confident you'll feel when it’s your turn.
✨Tip Number 3
Don’t forget to showcase your interpersonal skills! During interviews, share examples of how you've handled enquiries or worked as part of a team. This will help you stand out as someone who can fit right into their culture.
✨Tip Number 4
Finally, apply through our website! It’s super easy and ensures your application gets seen by the right people. Plus, we love seeing candidates who take that extra step to connect with us directly.
We think you need these skills to ace Receptionist/Admin in City of London
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your relevant experience, especially in reception or admin roles. We want to see how your skills match what we're looking for, so don’t be shy about showcasing your customer service chops!
Craft a Personal Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for our team at Hurley Group. Share specific examples of your past experiences that relate to the responsibilities listed in the job description.
Show Off Your Skills: We’re keen on seeing your computer skills in action! Mention your proficiency with MS Word, Excel, and Outlook, and if you have any experience with appointment systems, make sure to include that too. It’ll help us see you as a strong candidate.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it makes the whole process smoother for everyone involved.
How to prepare for a job interview at Hurley Group
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the responsibilities of the Receptionist/Admin role. Familiarise yourself with tasks like checking in patients, managing appointments, and handling enquiries. This will help you answer questions confidently and show that you're genuinely interested in the position.
✨Show Off Your Interpersonal Skills
Since this role requires excellent customer service, be prepared to demonstrate your interpersonal skills during the interview. Think of examples from your past experiences where you handled difficult situations or provided exceptional service. This will highlight your ability to connect with patients and colleagues alike.
✨Brush Up on Relevant Software
As a Receptionist/Admin, you'll need to be computer literate, especially with MS Word, Excel, and Outlook. Before the interview, ensure you're comfortable discussing how you've used these tools in previous roles. You might even want to mention any specific projects where you utilised these skills effectively.
✨Prepare Questions for Them
Interviews are a two-way street, so prepare thoughtful questions to ask about the team dynamics, office culture, and any ongoing projects. This shows that you're not just interested in the job but also in how you can contribute to the overall success of the practice.
