Junior Freight Operations Clerk in Wickford

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Our client is currently recruiting for a Junior Freight Operations Clerk to join their team based in Wickford, supporting their growing team

Duties and Responsibilities

• Manage the export process from start to finish;
• Use the most appropriate method of communication when being the first point of contact for all customers;
• Develop and maintain effective working relationships with key customers to develop more business opportunities;
• Liaise with customers to obtain information to ensure correct measures are in place and all customer needs are met;
• Liaise with Customers, Customs and Operations' Departments ensuring all documents are received within the designated time frame;
• Obtain all necessary information to ensure correct measures are in place and customer needs are met;
• Liaise between Suppliers, Forwarders and agents to obtain up to date shipment information;
• Ensure customers are fully informed of the progress of their shipments;
• Provide transport companies with the relevant information to ensure customer delivery requirements are met;
• Ensure correct documentation is on file and act accordingly as set out in the instructions;
• Provide operational support and cover for the department as required, including during periods of annual leave, absence, or other business needs.
• Cover the import operations when required;
• Any other duties as required by management for the smooth and efficient operation of the department.

We are looking for someone with:

• Strong organisational skills and ability to prioritise multiple tasks.
• Proactive, dynamic, and willing to take responsibility.
• Excellent communication skills both written and verbal.

Beneficial but not essential skills:

• Experience with freight forwarder or company with international trade
• Understanding of international trade and customs processes. xgikmsk

Salary and other benefits:

• £26,000 - £28,000 per annum
• 20 days holiday for the first full calendar year, increasing to 23 and then 1 day per year of service with max 25 days. (Bank holidays in addition to these)
• Company pension scheme

The position is full t

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