At a Glance
- Tasks: Lead and inspire a high-performing sales team to achieve outstanding results.
- Company: Join a dynamic company committed to equality and diversity.
- Benefits: Competitive salary package with opportunities for growth and development.
- Other info: Exciting opportunity to lead change in a fast-paced environment.
- Why this job: Make a real impact by driving sales performance and enhancing customer experience.
- Qualifications: Proven sales management experience and exceptional leadership skills.
Job Description: Sales Manager
- Department: Sales
- Reports to: Sales & Experience Director
- Location type: Office Based, Ormskirk, Lancashire
- Overview
Our client is seeking an experienced, commercially astute and highly driven Sales Manager to lead our sales operation.
This role will suit an accomplished sales leader with a strong telephone sales background, exceptional coaching ability and proven experience of leading high-performing teams through periods of change and growth.
The Role
As Sales Manager, you will be responsible for delivering outstanding commercial performance while creating a culture of accountability, engagement and continuous improvement.
Working closely with the Sales & Experience Director and the wider senior leadership team, you will use data, insight and experience to drive conversion, maximise revenue and enhance customer experience.
- Key areas of responsibility
- Lead, inspire and develop a high-performing telephone sales team.
- Take ownership of all sales performance metrics, including conversion rates, productivity, revenue and customer satisfaction scores.
- Embed a culture of accountability, continuous improvement and exceptional customer service.
- Challenge existing processes, policies and behaviours where they hinder performance or customer experience.
- Improve individual and team performance through regular coaching, feedback and development.
- Analyse sales data and identify opportunities to improve individual and team performance.
- Drive change initiatives across the department, embedding new processes, technologies and ways of working.
- Work closely with marketing to improve lead quality, conversion and return on investment.
- Ensure all enquiries, quotations, call-backs and customer interactions are managed effectively.
- Produce accurate reporting and performance analysis for senior stakeholders.
- Champion company values and contribute positively to the wider business strategy.
- Who our client is looking for
As Sales Manager, you will be commercially focused, highly resilient and passionate about developing people and delivering exceptional results.
You will have the ability to influence others, challenge constructively and lead confidently through periods of change.
- In addition, our client is looking for the following experience and qualities:
- Significant experience within a sales management role, ideally within a contact centre or high-value sales environment
- A strong telephone sales background with a proven track record of delivering growth.
- Exceptional leadership, coaching and people development skills.
- Experience of leading organisational change and embedding new processes.
- Excellent analytical skills and the ability to translate data into meaningful actions.
- Experience of managing performance, improving productivity and increasing conversion rates.
- Strong commercial awareness and a detailed understanding of sales metrics and reporting.
- Experience of customer relationship management systems and telephony platforms.
- The ability to build credibility quickly and influence stakeholders at all levels.
- Outstanding communication, organisational and decision-making skills.
- Previous experience within the travel industry would be advantageous.
Success in this role will be measured by
- Achieving sales targets
- Sales conversion improvement
- Customer satisfaction and Net Promoter Score
- Employee engagement
- Sales productivity.
- Successful implementation of change initiatives
Hupsoo Ltd operates as an employment business and is an equal opportunities employer.
We are a member of the Recruitment and Employment Confederation (REC) and fully committed to the principles of equality, diversity, and inclusion in all areas of recruitment.
We adhere to the Equality Act 2010 and welcome applications from all suitably qualified individuals, regardless of age, disability, gender reassignment, marriage or civil partnership, pregnancy or maternity, race, religion or belief, sex, or sexual orientation.
All candidates are considered on the basis of their skills, experience, and suitability for the role
Sales Manager in Ormskirk employer: Hupsoo
Hupsoo Ltd is an excellent employer located in Wickford, Essex, offering a supportive work culture that values teamwork and attention to detail. With a commitment to employee growth through temp-to-perm opportunities and occasional overtime, we ensure our staff feel valued and empowered in their roles. Our adherence to equality, diversity, and inclusion principles makes us a welcoming workplace for all individuals seeking meaningful employment.
StudySmarter Expert Advice🤫
We think this is how you could land Sales Manager in Ormskirk
✨Leverage Your Network
In sales and business development, who you know can often be as important as what you know. Get involved with local networking events or industry meetups to connect with key players. Don't be shy—share your passion for the field and let folks know you're on the lookout for opportunities!
✨Show Your Skills Through Real-World Results
When targeting a full-time role like Sales Manager at Hupsoo, presenting tangible results from your previous sales experience can set you apart. Bring along case studies or examples of how you've closed deals or expanded accounts, and don't forget to showcase your problem-solving prowess. It’s all about quantifying your success!
✨Engage with Sales Communities
Dive deep into online sales communities, like Sales Hacker or LinkedIn groups dedicated to sales professionals. Engaging in discussions and sharing insights can boost your visibility and might just put you on the radar of hiring managers looking for fresh talent in business development.
✨Direct Applications Matter
While we all know the online application route, consider sending direct applications to companies you admire, including Hupsoo. Tailor your message to explain why you’re drawn to them and how you can contribute as a Sales Manager. Sometimes, a personal touch can grab attention faster than a generic application!
We think you need these skills to ace Sales Manager in Ormskirk
Some tips for your application 🫡
Show Off Those Sales Skills:In your CV and cover letter, highlight any previous sales or business development experience you have. Use numbers and examples to showcase your achievements – did you exceed sales targets or bring in new clients? Make those accomplishments shine!
Tailor Your Message for Hupsoo:When writing your cover letter, make sure to tailor your message specifically for Hupsoo. Show that you know the company’s mission and how your skills align with their goals in the sales landscape. This personalised touch will grab their attention!
Keep It Professional Yet Engaging:Sales is all about relationships, so while you want to maintain professionalism in your application, don’t be afraid to let your personality shine through. Engage the reader and demonstrate your enthusiastic approach to sales and business development!
Proof of Performance:Include any relevant certifications or training you’ve undertaken in sales or negotiation tactics. If you’ve attended workshops or courses, list these to showcase your commitment to professional development. This extra touch can set you apart from the competition!
How to prepare for a job interview at Hupsoo
✨Know Your Sales Methodologies
Brush up on popular sales methodologies like SPIN Selling or Challenger Sales. Being able to discuss these techniques and how you've applied them will show Hupsoo that you understand the role and can hit the ground running in the sales game.
✨Demonstrate Your Deal-Making Skills
Prepare to share stories from your past experiences where you closed deals, overcame objections, or started new client relationships. We want to show Hupsoo that you’re not just about numbers but also about building lasting connections in business development.
✨Prepare for Role-Play Scenarios
In a full-time sales interview, don’t be surprised if they throw in a role-play exercise to test your pitching skills. Practising how you would pitch a product or handle an objection will help us shine in this simulation—think of it like a dress rehearsal for your future sales calls!
✨Align Your Goals with the Company’s Vision
Take a moment to reflect on how your career ambitions align with Hupsoo’s objectives. When we articulate how our personal growth ties in with the company’s goals, it shows commitment and a genuine interest in contributing to their success.