At a Glance
- Tasks: Support banking clients with inbound and outbound calls, resolving queries and providing updates.
- Company: Join Huntswood, a partner of leading financial services brands.
- Benefits: Competitive day rate, remote work after training, and professional development opportunities.
- Other info: Enjoy a dynamic role with the potential for future career growth.
- Why this job: Gain valuable experience in a fast-paced banking environment while making a real impact.
- Qualifications: Customer service experience in banking or financial services is essential.
The predicted salary is between 31536 - 42048 £ per year.
Huntswood is partnering with a leading financial services organisation and is looking for confident, experienced customer service professionals to support its commercial banking clients making both inbound and outbound calls. In this role, you'll reach out to customers with updates to banking products and payment services, providing clear guidance, resolving queries, and delivering a professional, high-quality service on every call. You'll also take inbound calls helping to answer questions and resolve any queries they may have.
Location: You’ll start with 1-3 weeks of office-based training at the client’s newly refurbished Knutsford headquarters. After that, the role becomes primarily home based, with 1 day per month in the office. Please note, the site is car access only.
Contract Details:
- Start Date: 27th July 2026
- Day Rate: £152 via Husp Umbrella (we can support you with information on setting this up)
- Location: Knutsford
- Hours: 35 hours per week, Monday to Friday, shifts between 8am-7pm
- Contract Length: Until December 2026
What We’re Looking For:
- Customer service experience in banking or financial services is essential
- Commercial or business banking experience is advantageous
- Strong communication and problem-solving skills
- Ability to travel to the client site by car
- Comfortable working to targets and KPIs
- Strong attention to detail and confidence using multiple systems
Why Join Huntswood? As part of ResultsCX, Huntswood works with major financial services brands on customer and operations projects. This role offers the chance to:
- Gain experience with a leading commercial banking organisation
- Build on your skills in a professional, fast-paced environment
- Create future opportunities through a strong working partnership
- Join a business that values integrity, quality, and development
Interested? If you’re professional, motivated, and ready for your next challenge in banking customer service, we’d love to hear from you. Apply today.
Banking Customer Service Advisor in Knutsford employer: Huntswood
Huntswood is an exceptional employer that offers a dynamic work environment where customer service professionals can thrive. With a strong focus on employee development and integrity, you will have the opportunity to enhance your skills while working with leading financial services brands. The role provides flexibility with primarily home-based work after initial training at the newly refurbished Knutsford headquarters, ensuring a balanced work-life experience.
StudySmarter Expert Advice🤫
We think this is how you could land Banking Customer Service Advisor in Knutsford
✨Tap into Campus Networks
If you're still in uni, don’t forget to engage with your campus's career services and attend finance-related events. Banks often do presentations and recruitment drives on campus, so put yourself out there and make use of these opportunities to show off your passion for the field.
✨Get Certified
Consider pursuing relevant certifications like the CFA or ACCA while you’re job hunting. They not only beef up your CV but also connect you with professional bodies which can lead to networking opportunities and even job openings in banking and financial services.
✨Connect on Professional Platforms
Join finance-focused groups on platforms like LinkedIn and engage in discussions. This can really help you stand out from the crowd, allowing potential employers to see your knowledge and interest in industry trends. Plus, you might stumble upon job postings shared exclusively within the group.
✨Apply Directly and Be Proactive
Don’t shy away from reaching out directly to firms like Huntswood. Use their websites and apply through them, but also consider following up with a polite email to express your enthusiasm. Being proactive can make a huge difference in getting noticed in the competitive financial services sector.
We think you need these skills to ace Banking Customer Service Advisor in Knutsford
Some tips for your application 🫡
Show Off Your Numbers!:In the banking and financial services world, quantifiable achievements are key. Make sure your CV highlights your grades in relevant subjects, any financial certifications you hold, and specific projects where you've delivered measurable results. Employers love to see how your skills translate into real-world success.
Tailor Your Cover Letter to the Role:When applying for a full-time position, your cover letter should make a direct connection between your experience and the job description. Don't just state your enthusiasm for finance—dive into how your background in banking or financial analysis sets you apart. Let your passion shine through while being specific about what you can bring to Huntswood.
Include Relevant Financial Software Experience:If you've worked with financial modelling tools or software like Excel, SAP, or specific analytical tools during your studies or internships, bring that up! Highlighting your proficiency can really make your application pop and show you're ready to hit the ground running in a full-time role.
Research and Reflect:Before hitting that 'apply' button on Huntswood's website, do a little digging. Look up their recent projects, values, and culture. Reflecting their ethos in your application can make a huge difference and show you’re genuinely interested in being part of the team!
How to prepare for a job interview at Huntswood
✨Brush Up on Financial Analysis Skills
Make sure you're well-versed in financial concepts and analytical techniques relevant to banking and financial services. Get comfortable with tools like Excel for modelling or financial forecasting, as technical questions in this area are common during interviews with Huntswood.
✨Prepare for Case Studies
Expect to tackle case studies that demonstrate your problem-solving skills in real-world banking scenarios. Familiarise yourself with the types of problems you might face—think risk assessments or investment evaluations—and be ready to articulate your thought process clearly.
✨Show Your Passion for Finance
Since this is a full-time position, employers at Huntswood will be keen to see your genuine interest in finance. Be prepared to discuss recent industry trends or news articles that excite you, showcasing your enthusiasm and engagement with the field.
✨Network with Industry Professionals
Before your interview, reach out to current or former Huntswood employees on platforms like LinkedIn. They'll offer unique insights into the company's culture and the interview process, which can give us a delightful edge in showcasing a good fit for the team.
