Huntswood in Glasgow is seeking an Operations Manager to drive operational delivery across complex customer complaint and remediation activity within UK Financial Services. The role combines leadership of Team Leaders with strong focus on regulatory compliance and customer outcomes.
You will oversee KPIs, coaching, and change initiatives in a hybrid setup, collaborating with UK-based clients and internal stakeholders to ensure timely, compliant delivery.
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Senior Operations Manager – Financial Services (UK) in Glasgow employer: Huntswood
Huntswood is an exceptional employer that prioritises the growth and well-being of its employees, offering comprehensive training and a supportive work culture in the heart of Glasgow. With a focus on delivering luxury-standard customer experiences, team members enjoy a range of benefits including performance-based bonuses, health cash plans, and opportunities for career progression within a globally recognised organisation. Join us to be part of a dynamic team where your contributions are valued and rewarded, all while working in a vibrant city centre location.
