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- Tasks: Join us as a Pension Administrator, resolving customer inquiries and processing fund transfers.
- Company: Huntswood is a leading provider in financial services, dedicated to quality and customer satisfaction.
- Benefits: Enjoy a hybrid work model with three days in the office and two days at home.
- Why this job: Gain valuable experience in pensions while working in a supportive and dynamic environment.
- Qualifications: Must have financial services experience; pension transfer knowledge is a plus.
- Other info: Initial training is fully on-site for three weeks, starting December 2nd, 2024.
The predicted salary is between 42000 - 63000 £ per year.
Huntswood is looking for experienced administrators with pension experience to join our client, working on a hybrid basis in their office in Crawley for an initial three-month contract. As a pension administrator you will provide a high-quality service to customers by resolving their enquiries in a timely manner. Your tasks will include processing requests to transfer pension funds to an alternative provider. Initial training will be 100% in the client’s office for a period of three weeks before reverting to a hybrid basis where be expected to working in the office three days a week, two days a week at home. Role overview: Starts: 2nd December 2024 Location: Crawley / Hybrid – 3 days per week in the office / 2 days per week home-based. Initial three-week training is fully on-site Rate: £210 per day – Umbrella only recruitment – This is only available to individuals working via an umbrella company, we can assist you with this Hours: 37.5 hours per week, Monday to Friday, rotating shifts 08:00 to 18:00 Duration: An initial three-month contract Skills required: Demonstrable financial services experience, in either administration or complaints Pensions transfer knowledge and system experience of Origo, Verint or Genesys would be advantageous Excellent c…
Financial Services Administrator employer: Huntswood
Contact Detail:
Huntswood Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Financial Services Administrator
✨Tip Number 1
Make sure to highlight your experience in financial services, especially any roles where you've dealt with pensions. This will show that you understand the specific requirements of the job and can hit the ground running.
✨Tip Number 2
Familiarize yourself with the systems mentioned in the job description, like Origo, Verint, or Genesys. If you have experience with these platforms, be ready to discuss how you've used them in previous roles.
✨Tip Number 3
Since the role involves a hybrid working model, be prepared to discuss your experience with remote work and how you manage your time effectively when working from home.
✨Tip Number 4
Research Huntswood and their client to understand their values and the type of service they provide. This knowledge will help you tailor your responses during the interview and demonstrate your genuine interest in the position.
We think you need these skills to ace Financial Services Administrator
Some tips for your application 🫡
Highlight Relevant Experience: Make sure to emphasize your experience in financial services and pension administration. Mention any specific roles or tasks that relate directly to the responsibilities outlined in the job description.
Showcase Your Skills: Detail your skills related to customer service and problem resolution, as these are crucial for the role. If you have experience with systems like Origo, Verint, or Genesys, be sure to include that information.
Tailor Your CV: Customize your CV to reflect the requirements of the Financial Services Administrator position. Use keywords from the job description to ensure your application stands out to recruiters.
Craft a Strong Cover Letter: Write a compelling cover letter that explains why you are a great fit for the role. Discuss your passion for providing high-quality service and your ability to handle pension fund transfers efficiently.
How to prepare for a job interview at Huntswood
✨Show Your Pension Knowledge
Make sure to brush up on your pension transfer knowledge before the interview. Be prepared to discuss specific processes and regulations, as well as any experience you have with systems like Origo, Verint, or Genesys.
✨Demonstrate Customer Service Skills
Since the role involves providing high-quality service to customers, think of examples from your past experiences where you successfully resolved customer inquiries or complaints. Highlight your ability to communicate effectively and empathetically.
✨Be Ready for Hybrid Work Questions
As this position is hybrid, be prepared to discuss how you manage your time and productivity when working from home versus in the office. Share strategies that help you stay organized and focused in both environments.
✨Understand the Company Culture
Research Huntswood and their client to understand their values and work culture. This will help you tailor your responses to align with what they are looking for in a candidate, showing that you are a good fit for their team.
