At a Glance
- Tasks: Handle inbound and outbound calls to assist customers in financial difficulty.
- Company: Join Huntswood, part of ResultsCX, a leader in customer experience management.
- Benefits: Enjoy flexible shifts, a supportive work environment, and opportunities for growth.
- Other info: Equal opportunity employer committed to diversity and inclusion.
- Why this job: Make a real impact by helping customers while developing valuable skills in finance.
- Qualifications: Collections experience is essential; strong communication and numeracy skills required.
The predicted salary is between 24000 - 36000 £ per year.
2 days ago Be among the first 25 applicants
Get AI-powered advice on this job and more exclusive features.
Huntswood Is Looking For Collections Agents, Ideally With Secured Collections Experience, To Join One Of Our Existing Clients For a Long-term Contract. You Will Be Supporting Our Client, Dealing With Outbound And Inbound Calls From Customers Who Are In Financial Difficulty And Coming Up With a Resolution That Works For The Customer And The Bank To Recoup Monies Owed.Shift Pattern
- Shifts are between 8am and 8pm on a rotational basis, requiring 1 in 3 Saturdays.
- Two \'late\' shifts per week - a noon to 8pm and 11am to 7pm
- Two \'day\' shifts per week starting at 8.30am / 9am or 9.30am / 10am
- If working a Saturday, the non-working day is Tuesday or Wednesday
- Collections experience is essential, ideally secured collections experience
- Exceptional attention to detail
- Ability to navigate through a number of in-house databases
- Good MS Office skills, particularly MS Word
- Strong numeracy and written communication skills
To help you stay safe in your job search Huntswood will onlyask for contact details via email when first contacting you and not any other personal details.
Huntswood, A Results-CX company is an equal opportunity and affirmative action employer and will consider all qualified applicants without regard to race, colour, religion, national origin, sex, sexual orientation, gender identity, age, disability, veteran status, or any other protected factors under federal, state, or local law.
\"It\'s not just about what we do, but the way we do it. And it\'s our values that make us special.\"
Seniority level
Seniority level
Entry level
Employment type
Employment type
Full-time
Job function
Job function
Accounting/Auditing and Finance
Referrals increase your chances of interviewing at Huntswood by 2x
Get notified about new Collections Representative jobs in Reading, England, United Kingdom.
Marlow, England, United Kingdom 5 days ago
Reading, England, United Kingdom 2 weeks ago
7.5 Tonne Collections and Delivery Driver
Reading, England, United Kingdom 3 weeks ago
Marlow, England, United Kingdom 4 days ago
Wallingford, England, United Kingdom 1 month ago
Ascot, England, United Kingdom 1 week ago
Grove, England, United Kingdom 3 days ago
Sunbury-On-Thames, England, United Kingdom 2 weeks ago
7.5 Tonne Collection and Delivery Driver
Hounslow, England, United Kingdom 1 week ago
Staines-Upon-Thames, England, United Kingdom 1 day ago
Buckinghamshire, England, United Kingdom 1 week ago
Basingstoke, England, United Kingdom 1 day ago
Amersham, England, United Kingdom 1 day ago
Ashford, England, United Kingdom 1 day ago
Aldershot, England, United Kingdom 1 week ago
Vehicle Collection & Delivery Trade Plate Driver
Staines-Upon-Thames, England, United Kingdom 2 weeks ago
Wokingham, England, United Kingdom 4 days ago
Woking, England, United Kingdom 1 day ago
Staines-Upon-Thames, England, United Kingdom 4 days ago
Commercial & Customer Service Representative - Globally Renowned Pharmaceutical Company
Reading, England, United Kingdom 1 month ago
Sunbury-On-Thames, England, United Kingdom 2 weeks ago
Reading, England, United Kingdom 3 weeks ago
Complaints Officer – FIXED TERM CONTRACT (Maternity cover, 12 months)
Reading, England, United Kingdom 2 weeks ago
Grove, England, United Kingdom 1 week ago
Iver, England, United Kingdom 2 weeks ago
Commercial Customer Service Representative
West Byfleet, England, United Kingdom 2 weeks ago
High Wycombe, England, United Kingdom 1 week ago
We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.
#J-18808-LjbffrCollections Agents in Reading employer: Huntswood
Huntswood, soon to be part of ResultsCX, is an exceptional employer that prioritises employee growth and a supportive work culture. With a focus on customer experience management in the banking and financial services sector, employees benefit from comprehensive training, flexible shift patterns, and a commitment to diversity and inclusion, making it a rewarding place to build a career in collections.
StudySmarter Expert Advice🤫
We think this is how you could land Collections Agents in Reading
✨Tap into Campus Networks
If you're still in uni, don’t forget to engage with your campus's career services and attend finance-related events. Banks often do presentations and recruitment drives on campus, so put yourself out there and make use of these opportunities to show off your passion for the field.
✨Get Certified
Consider pursuing relevant certifications like the CFA or ACCA while you’re job hunting. They not only beef up your CV but also connect you with professional bodies which can lead to networking opportunities and even job openings in banking and financial services.
✨Connect on Professional Platforms
Join finance-focused groups on platforms like LinkedIn and engage in discussions. This can really help you stand out from the crowd, allowing potential employers to see your knowledge and interest in industry trends. Plus, you might stumble upon job postings shared exclusively within the group.
✨Apply Directly and Be Proactive
Don’t shy away from reaching out directly to firms like Huntswood. Use their websites and apply through them, but also consider following up with a polite email to express your enthusiasm. Being proactive can make a huge difference in getting noticed in the competitive financial services sector.
We think you need these skills to ace Collections Agents in Reading
Some tips for your application 🫡
Show Off Your Numbers!:In the banking and financial services world, quantifiable achievements are key. Make sure your CV highlights your grades in relevant subjects, any financial certifications you hold, and specific projects where you've delivered measurable results. Employers love to see how your skills translate into real-world success.
Tailor Your Cover Letter to the Role:When applying for a full-time position, your cover letter should make a direct connection between your experience and the job description. Don't just state your enthusiasm for finance—dive into how your background in banking or financial analysis sets you apart. Let your passion shine through while being specific about what you can bring to Huntswood.
Include Relevant Financial Software Experience:If you've worked with financial modelling tools or software like Excel, SAP, or specific analytical tools during your studies or internships, bring that up! Highlighting your proficiency can really make your application pop and show you're ready to hit the ground running in a full-time role.
Research and Reflect:Before hitting that 'apply' button on Huntswood's website, do a little digging. Look up their recent projects, values, and culture. Reflecting their ethos in your application can make a huge difference and show you’re genuinely interested in being part of the team!
How to prepare for a job interview at Huntswood
✨Brush Up on Financial Analysis Skills
Make sure you're well-versed in financial concepts and analytical techniques relevant to banking and financial services. Get comfortable with tools like Excel for modelling or financial forecasting, as technical questions in this area are common during interviews with Huntswood.
✨Prepare for Case Studies
Expect to tackle case studies that demonstrate your problem-solving skills in real-world banking scenarios. Familiarise yourself with the types of problems you might face—think risk assessments or investment evaluations—and be ready to articulate your thought process clearly.
✨Show Your Passion for Finance
Since this is a full-time position, employers at Huntswood will be keen to see your genuine interest in finance. Be prepared to discuss recent industry trends or news articles that excite you, showcasing your enthusiasm and engagement with the field.
✨Network with Industry Professionals
Before your interview, reach out to current or former Huntswood employees on platforms like LinkedIn. They'll offer unique insights into the company's culture and the interview process, which can give us a delightful edge in showcasing a good fit for the team.
