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- Tasks: Deliver outstanding customer service in a dynamic financial services environment.
- Company: Join Huntswood, a company focused on making a positive difference.
- Benefits: Competitive day rate, hybrid working model, and professional growth opportunities.
- Other info: Initial training in Cheshire followed by flexible working arrangements.
- Why this job: Use your language skills to make a real impact on customer experiences.
- Qualifications: Fluent in English plus French, German, or Italian with strong communication skills.
The predicted salary is between 39600 - 39600 £ per year.
Fluent in English plus French, German, or Italian? Ready to put your customer service expertise to work in a regulated, high-impact environment? We're looking for Client Support Specialists to support customers delivering clear, confident, and compliant solutions. If you're available from June 2026 and want to be part of a growing team - apply now and get started.
What You’ll Be Doing:
- As a Client Support Specialist you'll be on the frontline of delivering outstanding service for a leading financial services organisation.
- You'll support customers across phone, email, and live chat, confidently managing complex enquiries and providing clear, empathetic, and compliant solutions.
- Using your French, German, or Italian language skills, you'll help customers navigate products, services, and processes, ensuring every interaction positively shapes their experience with the bank.
- Initially you'll be based on-site at a major client location in Cheshire. Following initial training (4 weeks full-time in the office), you'll move to a hybrid working model.
Day Rate: £198 a day (This is only available to individuals working via Husp Umbrella company, we can assist you with this)
Location: Cheshire (Training full time in office then moving to hybrid/Working from home schedule)
Hours: Monday to Friday, shifts between 9am to 5:30pm
Contract: Initial 6 month contract
What We’re Looking For:
- Fluent in English & French or German or Italian (C2 Level)
- Strong communication skills across phone, email, and live chat, with the ability to tailor tone and approach to different customers
- Proven ability to translate complex processes or regulatory information into clear, understandable explanations for customers
- A customer-focused mindset with the ability to manage challenging or sensitive conversations professionally
About Huntswood:
Huntswood, a ResultsCX Company, is an organisation born of the desire to make a positive difference and key to that are people in the organisation. Huntswood offers the chance to build your experience in a professional, fast-paced environment working with major organisations, along with long-term opportunities to collaborate on future projects that will help you grow your skills and develop your career. So, if you want to join this growing team of excellent associates and make a positive difference apply now!
'It's not just about what we do, but the way we do it. And it's our values that make us special.'
To help you stay safe in your job search Huntswood will only ask for contact details via email when first contacting you and not any other personal details.
Client Support Specialist - French, German, Italian in Chester employer: Huntswood
Contact Detail:
Huntswood Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Client Support Specialist - French, German, Italian in Chester
✨Tip Number 1
Get to know the company! Research Huntswood and understand their values and mission. This will help you tailor your conversations and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your language skills! Since you'll be using French, German, or Italian, brush up on your customer service vocabulary in those languages. This will give you the confidence to handle enquiries smoothly during interviews.
✨Tip Number 3
Prepare for role-play scenarios! Think about how you'd handle complex customer queries and practice your responses. This will help you demonstrate your problem-solving skills and customer-focused mindset during the interview.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're proactive and ready to take the first step towards joining a fantastic team.
We think you need these skills to ace Client Support Specialist - French, German, Italian in Chester
Some tips for your application 🫡
Show Off Your Language Skills: Make sure to highlight your fluency in English and either French, German, or Italian. We want to see how you can use these skills to connect with customers and provide top-notch support.
Tailor Your Tone: When writing your application, think about how you would communicate with different customers. Use a friendly yet professional tone that reflects your ability to adapt to various situations, just like you would in the role.
Keep It Clear and Concise: We love clarity! Make sure your application is easy to read and straight to the point. Avoid jargon and focus on how your experience aligns with the job description, especially your customer service expertise.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity. We can’t wait to hear from you!
How to prepare for a job interview at Huntswood
✨Brush Up on Your Language Skills
Since the role requires fluency in English and either French, German, or Italian, make sure you’re comfortable switching between languages. Practise common customer service phrases and responses in your chosen language to ensure you can communicate clearly and confidently during the interview.
✨Know the Company Inside Out
Research Huntswood and its values thoroughly. Understand their mission and how they aim to make a positive difference. This will not only help you answer questions more effectively but also show your genuine interest in being part of their team.
✨Prepare for Scenario-Based Questions
Expect to be asked about how you would handle specific customer situations. Think of examples from your past experience where you managed complex enquiries or sensitive conversations. Use the STAR method (Situation, Task, Action, Result) to structure your answers.
✨Showcase Your Customer-Focused Mindset
During the interview, highlight your ability to empathise with customers and provide compliant solutions. Share stories that demonstrate your commitment to outstanding service and how you’ve positively shaped customer experiences in previous roles.