At a Glance
- Tasks: Manage customer relationships and drive sales through phone and digital channels.
- Company: Join a people-oriented, innovative team at Huntsman.
- Benefits: Competitive salary, supportive culture, and opportunities for growth.
- Other info: Multicultural team with a focus on safety and ethics.
- Why this job: Make an impact in a dynamic environment while building strong customer connections.
- Qualifications: Experience in sales or customer service; strong communication skills required.
The predicted salary is between 36000 - 60000 ÂŁ per year.
As an Office Sales Representative, you will act as a key commercial partner for a dedicated portfolio of customers managed primarily via phone and digital channels. You will build strong, trust‑based customer relationships while driving sales performance, coordinating commercial actions, and ensuring excellent service. This role combines customer management, commercial negotiation, technical coordination, and market insight. You will play a central role in executing the Sales Action Plan, supporting the growth of existing accounts, and identifying new opportunities within your market segment.
If you enjoy a mix of commercial ownership, cross‑functional collaboration, and direct customer engagement, this role offers the perfect blend.
Role Responsibilities:
- Manage a dedicated customer portfolio, build long‑term relationships, and act as the primary point of contact for commercial and service matters.
- Execute sales actions, follow up on pricing, contracts, forecasts and customer needs in line with Huntsman guidelines.
- Provide first‑line technical support and coordinate answers to customer inquiries together with the technical support team.
- Handle customer complaints, ensure proper documentation, and communicate trends to internal stakeholders.
- Prepare quotations, support forecasting, monitor sales performance and contribute to achieving annual sales targets.
- Collect and share market and competitor insights and identify opportunities for new applications or product improvements.
- Collaborate closely with internal teams (Marketing, R&T, Product Management, Supply Chain, Finance) to ensure smooth information flow and strong customer service.
- Ensure compliance with EHS requirements during all customer interactions and activities.
Experience and Competencies:
- Business or commercial qualification; an engineering degree in chemistry is a strong asset.
- Minimum 3 years of experience in a customer‑facing commercial role (sales, marketing or customer service).
- A self-driven, proactive communicator who confidently manages customer topics end-to-end and takes initiative without needing close supervision.
- Strong commercial acumen and negotiation skills.
- Excellent communication, relationship‑building, and stakeholder management ability.
- IT proficiency (MS Office, SAP, SAP C4C).
- Ability to operate effectively in a fast‑moving, dynamic market environment.
- Entrepreneurial mindset, strong organisation and prioritisation skills.
- Understanding of the commodity and specialty chemicals business environment is an advantage.
- Multilingual capabilities; fluent English is required, and additional languages are a clear plus.
What we are looking for:
- Self‑Driven Mindset: Operating proactively with autonomy—taking ownership, anticipating next steps, and moving actions forward without close supervision.
- Creating Value & Achieving Results: Delivering on commercial objectives and contributing to sustainable growth.
- Decision Making: Confidently managing customer situations and navigating commercial discussions.
- Relationship Building: Developing trust with customers across diverse market segments.
- Personal Conviction: Maintaining commercial focus and composure when facing pressure or shifting priorities.
- Innovative Thinking: Identifying opportunities through new products, market insights, and customer needs.
If you would like to join an innovative, collaborative and multicultural team, please apply now. Your application will be forwarded to a Talent Acquisition Partner, who will strive to get back to you as soon as they can. We understand that applying for a new job is a big decision and we will work hard to keep you updated and support you along the way.
At Huntsman, we pride ourselves on being a people-oriented organization. Our family-like atmosphere is cultivated by our diverse groups of team members around the world. We welcome the talent, experience and fresh ideas that employees at all stages of their careers, from interns to seasoned professionals, bring to Huntsman. In return, we offer you the opportunity to become an integral part of a dynamic, industry-leading company, where safety and ethics always come first.
Office Sales Representative employer: Huntsman
Contact Detail:
Huntsman Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Office Sales Representative
✨Tip Number 1
Get to know the company inside out! Research their products, values, and recent news. This will help you tailor your conversations and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your pitch! Be ready to explain how your experience aligns with the role of an Office Sales Representative. Highlight your customer management skills and any relevant sales achievements to make a strong impression.
✨Tip Number 3
Network like a pro! Connect with current employees on LinkedIn or attend industry events. Building relationships can give you insider info and might even lead to a referral, which is always a bonus!
✨Tip Number 4
Don’t forget to follow up! After interviews or networking chats, send a quick thank-you note. It shows your appreciation and keeps you fresh in their minds as they make decisions.
We think you need these skills to ace Office Sales Representative
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Office Sales Representative role. Highlight your customer-facing experience and any relevant sales achievements. We want to see how you can bring value to our team!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to showcase your personality and explain why you're the perfect fit for this role. Don’t forget to mention your proactive mindset and relationship-building skills.
Showcase Your Technical Skills: Since this role involves technical support, be sure to highlight your IT proficiency and any experience with tools like MS Office or SAP. We love candidates who can navigate the tech side of things effortlessly!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets into the right hands. Plus, it shows us you’re serious about joining our innovative team!
How to prepare for a job interview at Huntsman
✨Know Your Customer Portfolio
Before the interview, research the types of customers you might be managing. Understand their needs and how your role as an Office Sales Representative can add value. This will help you demonstrate your ability to build strong, trust-based relationships.
✨Showcase Your Commercial Acumen
Prepare examples from your past experiences where you've successfully negotiated deals or resolved customer complaints. Highlight your understanding of market trends and how they can impact sales performance, showing that you can think strategically.
✨Demonstrate Technical Knowledge
Brush up on the technical aspects related to the products you'll be selling, especially if you have a background in chemistry. Be ready to discuss how you can provide first-line technical support and coordinate with teams to address customer inquiries.
✨Exhibit Strong Communication Skills
Practice articulating your thoughts clearly and confidently. Since this role involves a lot of customer interaction, showcasing your ability to communicate effectively and build relationships will be key. Consider role-playing common scenarios you might encounter.