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For Companies At a Glance
- Tasks: Support clients and engineers, manage calls/emails, and log requests in our system.
- Company: Join a prestigious, fast-paced company operating nationally across various sectors.
- Benefits: Enjoy a competitive salary, performance bonuses, 25 days holiday, and training opportunities.
- Why this job: Gain valuable experience in a supportive environment with a focus on teamwork and development.
- Qualifications: Previous admin experience is helpful; strong communication and organisational skills are essential.
- Other info: Free CV consultation available for applicants.
The predicted salary is between 22400 - 39200 £ per year.
We are currently recruiting for a Service Administrator for a prestigious, fast-paced client based in Elland, HX5. This is a permanent role, and an excellent opportunity to gain permanent employment with a well established, growing company who operate nationally throughout the UK, supporting a wide range of clients within the retail, education, industrial and commercial sectors.
Duties will include, but are not limited to:
- Provide support to our clients, engineers, suppliers and sub-contractors
- Receive and respond to inbound calls/emails from clients, colleagues, engineers, suppliers and sub-contractors
- Liaise with customers providing timely updates of job statuses
- Log client requests and call outs on our CAFM system
- Update the system with appropriate information from clients, engineers, suppliers and subcontractors
- Plan and monitor engineers’ workloads around the UK
- Undertake general helpdesk admin duties
- Generate and issue purchase orders to suppliers and subcontractors
- Produce and issue client reports for key accounts
- Monitor and manage operational KPIs to achieve SLAs
Required Skills/Qualifications:
- Previous experience working in a service / administrative environment will be beneficial, ideally within a service industry
- An understanding of building maintenance services or similar environments will be beneficial, but not essential
- Excellent telephone manner and a keen eye for detail
- Strong literacy skills, with good spelling and grammar
- Team player
- Good knowledge of Microsoft Office packages (Outlook, Word, Excel)
- Good communication and organisational skills
- Ability to multi-task
Hours:
- Monday – Friday
- 40 hours per week
- 08.00 am to 17.00 pm
Salary & Benefits:
- Starting salary from £28,000 depending on experience.
- Performance based bonus scheme
- Additional hours available (overtime)
- 25 days holiday per year (pro rata), plus bank holidays
- Company pension, sick pay and life assurance
- Employee wellbeing scheme
- Life insurance
- Training & development opportunities
Click APPLY to submit your CV. Due to the high number of online applications, if you have not heard from us within 7 days, your application has unfortunately been unsuccessful on this occasion. Need help with your CV? We also offer a free consultation on CV advice and writing services. Contact us via our website or social media for more information.
Service Administrator employer: Huntsman Recruitment Ltd
Contact Detail:
Huntsman Recruitment Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Service Administrator
✨Tip Number 1
Familiarise yourself with the CAFM system mentioned in the job description. Understanding how to log client requests and manage workloads will give you a significant advantage during the interview process.
✨Tip Number 2
Brush up on your communication skills, especially over the phone. Since the role involves liaising with clients and engineers, practising clear and concise communication can help you stand out.
✨Tip Number 3
Research the company’s operations within the retail, education, industrial, and commercial sectors. Being knowledgeable about their client base will show your genuine interest and help you answer questions more effectively.
✨Tip Number 4
Prepare examples of how you've successfully managed multiple tasks in previous roles. The ability to multi-task is crucial for this position, so having specific instances ready will demonstrate your capability.
We think you need these skills to ace Service Administrator
Some tips for your application 🫡
Tailor Your CV: Make sure to customise your CV to highlight relevant experience in service or administrative roles. Emphasise any previous work in a fast-paced environment and showcase your organisational skills.
Highlight Communication Skills: Since the role requires excellent communication, ensure your application reflects strong literacy skills. Use clear and concise language, and check for spelling and grammar errors.
Showcase Technical Proficiency: Mention your familiarity with Microsoft Office packages, especially Outlook, Word, and Excel. If you have experience with CAFM systems or similar software, be sure to include that as well.
Express Enthusiasm for the Role: In your cover letter, convey your enthusiasm for the Service Administrator position. Discuss why you are interested in working for this particular company and how you can contribute to their success.
How to prepare for a job interview at Huntsman Recruitment Ltd
✨Showcase Your Communication Skills
As a Service Administrator, you'll be the first point of contact for clients and engineers. Make sure to demonstrate your excellent telephone manner and strong communication skills during the interview. Practice clear and concise responses to common questions.
✨Highlight Your Organisational Abilities
This role requires multitasking and managing various requests simultaneously. Be prepared to discuss examples from your past experience where you successfully organised tasks or managed workloads effectively. This will show that you can handle the demands of the position.
✨Familiarise Yourself with Relevant Software
Knowledge of Microsoft Office packages is essential for this role. Brush up on your skills in Outlook, Word, and Excel before the interview. You might even want to mention specific functions or features you are comfortable using that could benefit the company.
✨Prepare Questions About the Role
Demonstrating your interest in the position is crucial. Prepare thoughtful questions about the company's operations, team dynamics, or the specific responsibilities of the Service Administrator role. This shows that you are engaged and eager to learn more about how you can contribute.
