Digital Services Manager

Huntingdonshire District Council (HDC) is passionate about providing high-quality services to our communities, residents and businesses. This means we must employ and retain the most talented and dedicated people. Situated within the heart of the Cambridge-Peterborough Growth Area, Huntingdonshire is a beautiful district that boasts thriving market towns and many attractive villages, each with its own identity. We are an innovative and forward-thinking local authority whose residents are at the heart of our decision-making. At HDC we want to employ staff who embody our icare values (Inspiring, Collaborative, Accountable, Respectful, Enterprising), all of which support our ultimate purpose of putting our customers first.

We’re looking for an experienced, forward-thinking Digital Services Manager to lead how we design, deliver and improve digital services across the Council. This is a high-impact role at the centre of transformation—working with senior leaders to turn ambition into delivery. You’ll shape our digital direction, lead a talented team, and ensure our services are simple, accessible and built around customer need. And you’ll be joining us at a very exciting time as our LGR journey picks up pace, presenting an opportunity to shape digital services for a new Unitary Authority.

What you’ll do:

• Lead and deliver digital transformation programmes, collaborating with service managers on customer journey improvements.
• Use data and insights to drive continuous improvement of our digital products and services, including web and telephony, to ensure digital approaches deliver improved outcomes and service efficiencies.
• Shape strategic direction for digital activity in support of Corporate priorities and Local Government Reorganisation.

What you’ll bring:

• A track record of leading digital services transformation in a complex organisation.
• Strong leadership and the ability to inspire teams and influence at senior level.
• A practical, delivery-focused mindset with a strategic outlook.
• Confidence working across technology, services and customer experience.

An offer of employment is conditional upon having the right to work in the UK. HDC does not hold a Sponsorship Licence and is unable to provide a Certificate of Sponsorship (CoS) or take over sponsorship for any role.

To apply for this position, please complete the application form. The closing date is 9am 24 July 2026 and interviews will be held on 5 August 2026. However, this is a rolling campaign and we'll be reviewing applications on an ongoing basis and will close the advert early should we receive suitable applications, so please don't delay in applying!

For many of our roles, our hybrid work model enables employees to work remotely while allowing for in-office collaboration opportunities across the district, with an expectation of being in the office at least two days a week. However, please note that some positions may require a more consistent presence in the office due to the nature of the work.

Working for the council: As an employer who values diversity of thought, we seek to employ candidates from a range of backgrounds in order to make our organisation more innovative. We are seeking candidates who are looking for their next career opportunity and are supportive employers, enabling our staff to work in an environment that produces high standards of work in an employee-led environment. Equality, diversity and inclusion are at the heart of our recruitment and along with our values we are committed to creating an inclusive working environment, where diversity is valued and there is equality of opportunity. We therefore welcome applications from all sections of the community and we offer a range of benefits, including flexitime, to encourage a work-life balance.