At a Glance
- Tasks: Assist customers with queries and provide support via phone, email, and live chat.
- Company: Leading property sector company with a vibrant team culture.
- Benefits: Earn £14.00 per hour plus holiday pay, with flexible hybrid working.
- Other info: Diverse and inclusive workplace with opportunities for all backgrounds.
- Why this job: Gain valuable office experience and enhance your CV this summer.
- Qualifications: Confident communication skills and a proactive attitude; customer service experience is a bonus.
The predicted salary is between 28000 - 30000 £ per year.
Customer Sales & Support Advisor - Summer Temporary Role
Central London (Hybrid - 2 Days in Office, Finsbury Circus)
£14.00 per hour + Holiday Pay
Start Date: Mid/Late June - Mid/Late September | Monday-Friday, 9am-6pm
Occasional weekend work may be required during peak periods; time off in lieu will be provided.
Are you a student or recent graduate looking to gain valuable office experience this summer? Do you thrive in a fast-paced, customer-focused environment? We're working with a leading company in the property sector who are seeking enthusiastic individuals to join their vibrant team as Customer Sales & Support Advisors.
The Role
Following in-office training at their Central London office, you'll work mostly from home with two days per week in the office. All equipment will be provided.
Responsibilities
- Handling inbound and outbound customer queries via phone, email, and live chat
- Responding to booking enquiries and resolving issues efficiently
- Providing professional, friendly support to clients
- Drafting/reviewing simple agreements and processing customer applications
- Updating internal systems accurately and maintaining organised records
What We're Looking For
- Confident communication skills, both verbal and written
- A friendly, professional telephone manner
- Ability to multi-task and stay organised in a busy environment
- Competency with Microsoft Office and online platforms
- Previous customer service experience is a plus, but not essential
- A proactive and motivated attitude
Why Apply?
This is a fantastic opportunity to gain real-world experience, enhance your CV, and work with a dynamic, supportive team. Perfect for students or graduates looking to gain insight into the property sector or customer service roles.
We practice a diverse and inclusive recruitment process that ensures equal opportunity for all we work with, irrespective of race, sexual orientation, mental or physical disability, age or gender. As an organisation, we encourage applications from all backgrounds and will ensure measures are met when required, to allow a fair process throughout.
PLEASE NOTE: We can only consider applications from candidates who have the right to work in the UK.
Student Summer Temporary Work in West Malling employer: Huntress
Join a leading company in the property sector this summer as a Customer Sales & Support Advisor, where you'll gain invaluable office experience in a vibrant and supportive environment. With a hybrid working model based in Central London, you will enjoy the flexibility of working from home while also benefiting from in-office training and collaboration with a dynamic team. This role not only enhances your CV but also offers opportunities for personal growth and development within a diverse and inclusive workplace.
StudySmarter Expert Advice🤫
We think this is how you could land Student Summer Temporary Work in West Malling
✨Tip Number 1
Get your networking game on! Reach out to friends, family, or even classmates who might have connections in the property sector. A friendly chat can lead to opportunities that aren’t even advertised yet.
✨Tip Number 2
Practice makes perfect! Before any interviews, do a mock session with a mate. Focus on those confident communication skills and get comfortable talking about your experiences and how they relate to customer service.
✨Tip Number 3
Show off your tech skills! Brush up on Microsoft Office and any online platforms you might use. Being tech-savvy is a big plus, especially when you're handling customer queries and updating records.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, we love seeing enthusiastic candidates who are eager to join our vibrant team!
We think you need these skills to ace Student Summer Temporary Work in West Malling
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter for this role. Highlight any relevant experience or skills that match what we're looking for, like customer service or communication skills. This shows us you're genuinely interested!
Show Your Personality:We love seeing a bit of your personality shine through in your application. Don’t be afraid to let us know why you’re excited about this opportunity and how you can contribute to our vibrant team. A friendly tone goes a long way!
Be Clear and Concise:When writing your application, keep it clear and to the point. We appreciate well-structured responses that are easy to read. Avoid jargon and make sure your enthusiasm comes across without overwhelming us with too much info.
Apply Through Our Website:To make sure your application gets to us directly, apply through our website. It’s the best way to ensure we see your application quickly and can get back to you as soon as possible. Plus, it’s super easy!
How to prepare for a job interview at Huntress
✨Know the Role Inside Out
Before your interview, make sure you understand the responsibilities of a Customer Sales & Support Advisor. Familiarise yourself with handling customer queries and the importance of maintaining organised records. This will help you answer questions confidently and show that you're genuinely interested in the role.
✨Practice Your Communication Skills
Since this role requires strong verbal and written communication, practice articulating your thoughts clearly. You could even role-play common customer scenarios with a friend. This will help you feel more comfortable during the interview and demonstrate your friendly, professional manner.
✨Show Off Your Organisational Skills
In a fast-paced environment, being organised is key. Think of examples from your past experiences where you successfully managed multiple tasks. Be ready to share these stories during the interview to highlight your ability to multi-task and stay on top of things.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team culture or what a typical day looks like for a Customer Sales & Support Advisor. This shows your enthusiasm for the role and helps you gauge if it’s the right fit for you.
