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For Companies At a Glance
- Tasks: Manage customer orders, handle enquiries, and coordinate with logistics teams.
- Company: Join a dynamic international FMCG business with a fast-paced culture.
- Benefits: Competitive pay, hybrid work model, and a supportive team environment.
- Other info: Diverse and inclusive workplace with opportunities for growth.
- Why this job: Make an impact in a vital role within a thriving industry.
- Qualifications: 3 years' experience in customer service and logistics, SAP proficiency required.
The predicted salary is between 35000 - 40000 £ per year.
An international FMCG business requires a Customer Service & Supply Specialist to join their small, fast-paced but detail-oriented logistics and customer service team on a temp basis.
Key Responsibilities
- Manage the full customer order cycle from order receipt to invoice
- Handle customer enquiries, returns, and credit note processes
- Manage high volume of e-mail orders daily and ensuring accuracy
- Using SAP daily to ensure all orders updates are in real-time
- Coordinate daily operations with warehouses, production plants, and logistics providers
- Monitor stock levels and manage purchase orders for finished goods
- Work closely with Commercial, Marketing, Finance, and Supply teams to ensure smooth operations
- Resolve supply chain and delivery issues with external partners and stakeholders
Skills & Experience
- Minimum 3 years' experience in customer service and logistics within FMCG
- Strong working experience using SAP is essential
- Must be available immediately
- Accurate data input
- Drinks industry experience preferred
- Advanced Excel and Microsoft Office skills
- Strong attention to detail - essential
- Organisation and problem-solving skills
- Ability to manage multiple priorities in a fast-paced environment
- Excellent communication and stakeholder management skills
If you are an immediately available Customer Service and Supply Specialist with experience using SAP please send your CV forward.
PLEASE NOTE: We can only consider applications from candidates who have the right to work in the UK.
Customer Service and Supply Specialist in West End employer: Huntress
Contact Detail:
Huntress Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Service and Supply Specialist in West End
✨Tip Number 1
Network like a pro! Reach out to your connections in the FMCG sector and let them know you're on the hunt for a Customer Service and Supply Specialist role. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for those interviews! Brush up on your SAP skills and be ready to discuss how you've managed customer orders and resolved supply chain issues in the past. We want to see you shine, so practice common interview questions related to logistics and customer service.
✨Tip Number 3
Show off your problem-solving skills! During interviews, share specific examples of how you've tackled challenges in fast-paced environments. Highlight your attention to detail and how it helped you manage multiple priorities effectively.
✨Tip Number 4
Don't forget to apply through our website! It's the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect directly with us. Let's get you that Customer Service and Supply Specialist role!
We think you need these skills to ace Customer Service and Supply Specialist in West End
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in customer service and logistics, especially within FMCG. We want to see how your skills align with the role, so don’t be shy about showcasing your SAP expertise!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for the Customer Service and Supply Specialist role. We love seeing enthusiasm and a bit of personality, so let us know what excites you about this opportunity.
Be Clear and Concise: When filling out your application, keep it straightforward. We appreciate clarity, so make sure your points are easy to read and get straight to the point. Highlight your key achievements and relevant experiences without fluff!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy – just a few clicks and you’re done!
How to prepare for a job interview at Huntress
✨Know Your Stuff
Make sure you brush up on your knowledge of customer service and logistics, especially within the FMCG sector. Familiarise yourself with common challenges in the industry and be ready to discuss how you've tackled similar issues in the past.
✨Get Comfortable with SAP
Since strong working experience using SAP is essential for this role, ensure you can confidently talk about your experience with it. Be prepared to give examples of how you've used SAP to manage orders or resolve issues in previous roles.
✨Show Off Your Communication Skills
This role requires excellent communication and stakeholder management skills. Think of specific instances where you've successfully communicated with different teams or resolved conflicts, and be ready to share those stories during the interview.
✨Demonstrate Your Problem-Solving Abilities
In a fast-paced environment, being able to manage multiple priorities is key. Prepare to discuss how you've handled tight deadlines or unexpected challenges in the past, showcasing your organisational skills and attention to detail.