At a Glance
- Tasks: Manage customer orders, handle enquiries, and coordinate logistics in a fast-paced environment.
- Company: Join an international FMCG business with a dynamic team culture.
- Benefits: Competitive pay, hybrid work model, and opportunities for skill development.
- Other info: Diverse and inclusive workplace with excellent career growth potential.
- Why this job: Be part of a crucial role that ensures smooth operations and customer satisfaction.
- Qualifications: 3 years in customer service/logistics, SAP experience, and strong communication skills.
The predicted salary is between 37396 - 37396 € per year.
An international FMCG business requires a Customer Service & Supply Specialist to join their small, fast-paced but detail-oriented logistics and customer service team on a temp basis.
Key Responsibilities
- Manage the full customer order cycle from order receipt to invoice
- Handle customer enquiries, returns, and credit note processes
- Manage high volume of e-mail orders daily and ensuring accuracy
- Using SAP daily to ensure all orders updates are in real-time
- Coordinate daily operations with warehouses, production plants, and logistics providers
- Monitor stock levels and manage purchase orders for finished goods
- Work closely with Commercial, Marketing, Finance, and Supply teams to ensure smooth operations
- Resolve supply chain and delivery issues with external partners and stakeholders
Skills & Experience
- Minimum 3 years' experience in customer service and logistics within FMCG
- Strong working experience using SAP is essential
- Must be available immediately
- Accurate data input
- Drinks industry experience preferred
- Advanced Excel and Microsoft Office skills
- Strong attention to detail - essential
- Organisation and problem-solving skills
- Ability to manage multiple priorities in a fast-paced environment
- Excellent communication and stakeholder management skills
If you are an immediately available Customer Service and Supply Specialist with experience using SAP please send your CV forward.
Customer Service and Supply Specialist in West End of London employer: Huntress
Join an international FMCG business that values its employees and fosters a dynamic work culture. With a hybrid working model, you will enjoy the flexibility of working from home while being part of a close-knit team in a vibrant location. The company prioritises employee growth through continuous training and development opportunities, making it an excellent employer for those seeking a rewarding career in customer service and logistics.
StudySmarter Expert Advice🤫
We think this is how you could land Customer Service and Supply Specialist in West End of London
✨Tip Number 1
Network like a pro! Reach out to your connections in the FMCG sector and let them know you're on the hunt for a Customer Service and Supply Specialist role. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for those interviews! Brush up on your SAP skills and be ready to discuss how you've managed customer orders and resolved supply chain issues in the past. We want you to shine when it comes to showcasing your experience!
✨Tip Number 3
Don’t forget to follow up! After an interview, shoot a quick thank-you email to express your appreciation for the opportunity. It shows your enthusiasm and keeps you fresh in their minds as they make their decision.
✨Tip Number 4
Apply through our website! We’ve got loads of opportunities waiting for you, and applying directly can sometimes give you an edge. Plus, it’s super easy to keep track of your applications that way!
We think you need these skills to ace Customer Service and Supply Specialist in West End of London
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights your experience in customer service and logistics, especially within the FMCG sector. We want to see how your skills align with the role, so don’t be shy about showcasing your SAP expertise!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for the Customer Service and Supply Specialist role. Share specific examples of how you've managed customer orders or resolved supply chain issues in the past.
Show Off Your Skills:Don’t forget to mention your advanced Excel and Microsoft Office skills. We love attention to detail, so if you have any achievements that demonstrate your organisational and problem-solving abilities, make sure to include them!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re proactive and keen to join our team!
How to prepare for a job interview at Huntress
✨Know Your Stuff
Make sure you brush up on your knowledge of customer service and logistics, especially within the FMCG sector. Familiarise yourself with common challenges in the industry and be ready to discuss how you've tackled similar issues in the past.
✨Show Off Your SAP Skills
Since strong working experience using SAP is essential for this role, be prepared to talk about your experience with it. Think of specific examples where you used SAP to manage orders or resolve issues, and be ready to demonstrate your proficiency.
✨Be Detail-Oriented
This role requires a strong attention to detail, so highlight your organisational skills during the interview. Share examples of how you've managed high volumes of data accurately and efficiently, especially in fast-paced environments.
✨Communicate Like a Pro
Excellent communication is key in this position. Practice articulating your thoughts clearly and confidently. Be ready to discuss how you've effectively managed stakeholder relationships and resolved conflicts in previous roles.
