At a Glance
- Tasks: Assist customers with queries and provide friendly support via phone, email, and live chat.
- Company: Leading property sector company with a vibrant team culture.
- Benefits: Earn £14.00 per hour plus holiday pay, with flexible hybrid working.
- Other info: Diverse and inclusive workplace with opportunities for all backgrounds.
- Why this job: Gain valuable office experience while working in a fast-paced, customer-focused environment.
- Qualifications: Confident communication skills and a proactive attitude; customer service experience is a bonus.
The predicted salary is between 28000 - 30000 £ per year.
Central London (Hybrid - 2 Days in Office, Finsbury Circus)
£14.00 per hour + Holiday Pay
Start Date: Mid/Late June - Mid/Late September
Monday-Friday, 9am-6pm (Occasional weekend work may be required during peak periods; time off in lieu will be provided.)
Are you a student or recent graduate looking to gain valuable office experience this summer? Do you thrive in a fast-paced, customer-focused environment? We’re working with a leading company in the property sector who are seeking enthusiastic individuals to join their vibrant team as Customer Sales & Support Advisors.
The Role
- Following in‑office training at their Central London office, you’ll work mostly from home with two days per week in the office. All equipment will be provided.
- Handling inbound and outbound customer queries via phone, email, and live chat
- Responding to booking enquiries and resolving issues efficiently
- Providing professional, friendly support to clients
- Drafting/reviewing simple agreements and processing customer applications
- Updating internal systems accurately and maintaining organised records
What We’re Looking For
- Confident communication skills, both verbal and written
- A friendly, professional telephone manner
- Ability to multi‑task and stay organised in a busy environment
- Competency with Microsoft Office and online platforms
- Previous customer service experience is a plus, but not essential
- A proactive and motivated attitude
We practice a diverse and inclusive recruitment process that ensures equal opportunity for all we work with, irrespective of race, sexual orientation, mental or physical disability, age or gender. As an organisation, we encourage applications from all backgrounds and will ensure measures are met when required, to allow a fair process throughout.
PLEASE NOTE: We can only consider applications from candidates who have the right to work in the UK.
Customer Sales & Support Advisor - Summer Temporary Role in Swanley employer: Huntress
Join a leading company in the property sector this summer as a Customer Sales & Support Advisor in Central London, where you'll gain invaluable office experience in a dynamic and supportive environment. With a hybrid working model, competitive pay, and a commitment to diversity and inclusion, this role offers you the chance to develop your skills while contributing to a vibrant team. Enjoy the benefits of flexible working arrangements, comprehensive training, and opportunities for personal growth in a fast-paced, customer-focused setting.
StudySmarter Expert Advice🤫
We think this is how you could land Customer Sales & Support Advisor - Summer Temporary Role in Swanley
✨Tip Number 1
Get to know the company before your interview! Research their values, mission, and recent news. This will help you tailor your answers and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice makes perfect! Run through common interview questions with a friend or in front of the mirror. The more comfortable you are with your responses, the more confident you'll feel during the actual interview.
✨Tip Number 3
Dress the part! Even if it's a hybrid role, looking professional can make a great first impression. Choose an outfit that reflects the company's culture while still being comfortable for you.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way in showing your enthusiasm for the role. Plus, it keeps you on their radar as they make their decision.
We think you need these skills to ace Customer Sales & Support Advisor - Summer Temporary Role in Swanley
Some tips for your application 🫡
Tailor Your CV:Make sure your CV reflects the skills and experiences that match the Customer Sales & Support Advisor role. Highlight any customer service experience, even if it’s from part-time jobs or volunteering.
Craft a Catchy Cover Letter:Your cover letter is your chance to shine! Use it to show off your personality and explain why you’re excited about this summer role. Keep it friendly and professional, just like we are at StudySmarter.
Show Off Your Communication Skills:Since this role involves a lot of customer interaction, make sure your written application showcases your communication skills. Be clear, concise, and friendly in your writing – it’s all about making a great first impression!
Apply Through Our Website:We encourage you to apply directly through our website for a smoother process. It’s super easy, and you’ll be one step closer to joining our vibrant team this summer!
How to prepare for a job interview at Huntress
✨Know the Role Inside Out
Before your interview, make sure you understand the Customer Sales & Support Advisor role thoroughly. Familiarise yourself with the key responsibilities like handling customer queries and maintaining organised records. This will help you answer questions confidently and show that you're genuinely interested in the position.
✨Show Off Your Communication Skills
Since this role requires strong verbal and written communication, practice articulating your thoughts clearly. You might want to prepare examples of how you've successfully handled customer interactions in the past, even if they're from a different context. This will demonstrate your ability to engage with clients professionally.
✨Demonstrate Your Organisational Skills
In a fast-paced environment, being organised is key. Think of specific instances where you've managed multiple tasks effectively. During the interview, share these examples to highlight your ability to stay on top of things, especially when dealing with customer queries and processing applications.
✨Be Ready for Scenario Questions
Expect to face scenario-based questions that assess your problem-solving skills. Prepare by thinking about how you would handle common customer issues or booking enquiries. This will not only showcase your proactive attitude but also your ability to think on your feet, which is crucial for this role.
