At a Glance
- Tasks: Manage customer orders, handle enquiries, and coordinate logistics in a fast-paced environment.
- Company: Join an international FMCG business with a dynamic team culture.
- Benefits: Competitive pay, hybrid work model, and opportunity to develop your skills.
- Other info: Diverse and inclusive workplace with opportunities for growth.
- Why this job: Be part of a crucial supply chain team and make a real impact on operations.
- Qualifications: 3 years in customer service/logistics, SAP experience, and strong attention to detail.
The predicted salary is between 35000 - 40000 € per year.
An international FMCG business requires a Customer Service & Supply Specialist to join their small, fast-paced but detail-oriented logistics and customer service team on a temp basis.
Key Responsibilities
- Manage the full customer order cycle from order receipt to invoice
- Handle customer enquiries, returns, and credit note processes
- Manage high volume of e-mail orders daily and ensuring accuracy
- Use SAP daily to ensure all order updates are in real-time
- Coordinate daily operations with warehouses, production plants, and logistics providers
- Monitor stock levels and manage purchase orders for finished goods
- Work closely with Commercial, Marketing, Finance, and Supply teams to ensure smooth operations
- Resolve supply chain and delivery issues with external partners and stakeholders
Skills & Experience
- Minimum 3 years' experience in customer service and logistics within FMCG
- Strong working experience using SAP is essential
- Must be available immediately
- Accurate data input
- Drinks industry experience preferred
- Advanced Excel and Microsoft Office skills
- Strong attention to detail – essential
- Organisation and problem-solving skills
- Ability to manage multiple priorities in a fast-paced environment
- Excellent communication and stakeholder management skills
If you are an immediately available Customer Service and Supply Specialist with experience using SAP please send your CV forward.
We practice a diverse and inclusive recruitment process that ensures equal opportunity for all we work with, irrespective of race, sexual orientation, mental or physical disability, age or gender.
PLEASE NOTE: We can only consider applications from candidates who have the right to work in the UK.
Supply Chain Coordinator-FMCG employer: Huntress
Join an international FMCG business that values diversity and inclusivity, offering a dynamic work environment where you can thrive as a Supply Chain Coordinator. With a hybrid working model, competitive pay, and opportunities for professional growth, this role allows you to engage with various teams while managing the full customer order cycle in a fast-paced setting. Experience the benefits of working in a supportive team that prioritises accuracy and efficiency, all while being located in the vibrant area of Tottenham Court Road.
StudySmarter Expert Advice🤫
We think this is how you could land Supply Chain Coordinator-FMCG
✨Tip Number 1
Network like a pro! Reach out to your connections in the FMCG sector and let them know you're on the hunt for a Supply Chain Coordinator role. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by brushing up on your SAP skills and understanding the logistics processes. We recommend practising common interview questions related to customer service and supply chain management so you can showcase your expertise confidently.
✨Tip Number 3
Don’t forget to follow up after interviews! A quick thank-you email can go a long way in keeping you top of mind. Mention something specific from your conversation to show you were engaged and interested.
✨Tip Number 4
Apply through our website for the best chance at landing that role! We’re all about making the application process smooth and straightforward, so don’t miss out on the opportunity to join a fantastic team in the FMCG industry.
We think you need these skills to ace Supply Chain Coordinator-FMCG
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights your experience in customer service and logistics, especially within the FMCG sector. We want to see how your skills align with the role, so don’t be shy about showcasing your SAP expertise!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for our fast-paced team. Mention specific experiences that demonstrate your problem-solving skills and attention to detail.
Show Off Your Communication Skills:Since this role involves liaising with various teams and stakeholders, make sure your application reflects your excellent communication abilities. We love candidates who can convey their thoughts clearly and effectively!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at Huntress
✨Know Your SAP Inside Out
Since the role requires strong working experience with SAP, make sure you brush up on your skills. Familiarise yourself with common functions and processes that are relevant to order management and logistics. Being able to demonstrate your proficiency during the interview will definitely set you apart.
✨Showcase Your Customer Service Skills
Prepare examples from your past experiences where you've successfully handled customer enquiries or resolved issues. Highlight your ability to manage high volumes of orders and how you ensure accuracy in your work. This will show that you can thrive in a fast-paced environment.
✨Demonstrate Your Problem-Solving Abilities
Think of specific instances where you've encountered supply chain or delivery issues and how you resolved them. Be ready to discuss your thought process and the steps you took to overcome challenges. This will illustrate your organisational skills and ability to manage multiple priorities.
✨Communicate Effectively
Since the role involves working closely with various teams, practice articulating your thoughts clearly. Prepare to discuss how you’ve collaborated with different departments in the past. Good communication is key, so be sure to convey your ideas confidently and concisely.
