At a Glance
- Tasks: Assist customers with queries and provide support via phone, email, and live chat.
- Company: Leading property sector company with a vibrant team culture.
- Benefits: Earn £14.00 per hour plus holiday pay, with flexible hybrid working.
- Other info: Diverse and inclusive workplace with opportunities for all backgrounds.
- Why this job: Gain valuable office experience while working in a fast-paced, customer-focused environment.
- Qualifications: Confident communication skills and a proactive attitude; customer service experience is a bonus.
The predicted salary is between 28000 - 30000 £ per year.
Customer Sales & Support Advisor - Summer Temporary Role
Central London (Hybrid - 2 Days in Office, Finsbury Circus)
£14.00 per hour + Holiday Pay
Start Date: Mid/Late June - Mid/Late September
Monday-Friday, 9am-6pm (Occasional weekend work may be required during peak periods; time off in lieu will be provided.)
Are you a student or recent graduate looking to gain valuable office experience this summer? Do you thrive in a fast-paced, customer-focused environment? We’re working with a leading company in the property sector who are seeking enthusiastic individuals to join their vibrant team as Customer Sales & Support Advisors.
The Role
- Following in‑office training at their Central London office, you’ll work mostly from home with two days per week in the office. All equipment will be provided.
- Handling inbound and outbound customer queries via phone, email, and live chat
- Responding to booking enquiries and resolving issues efficiently
- Providing professional, friendly support to clients
- Drafting/reviewing simple agreements and processing customer applications
- Updating internal systems accurately and maintaining organised records
What We’re Looking For
- Confident communication skills, both verbal and written
- A friendly, professional telephone manner
- Ability to multi‑task and stay organised in a busy environment
- Competency with Microsoft Office and online platforms
- Previous customer service experience is a plus, but not essential
- A proactive and motivated attitude
We practice a diverse and inclusive recruitment process that ensures equal opportunity for all we work with, irrespective of race, sexual orientation, mental or physical disability, age or gender. As an organisation, we encourage applications from all backgrounds and will ensure measures are met when required, to allow a fair process throughout.
PLEASE NOTE: We can only consider applications from candidates who have the right to work in the UK.
Summer Hybrid Customer Sales & Support Advisor - London employer: Huntress
Join a leading company in the property sector this summer as a Customer Sales & Support Advisor in vibrant Central London. With a hybrid working model, you'll enjoy the flexibility of working from home while gaining invaluable experience in a fast-paced, customer-focused environment. The company fosters a diverse and inclusive culture, offering opportunities for personal growth and development, making it an excellent choice for students and recent graduates seeking meaningful employment.
StudySmarter Expert Advice🤫
We think this is how you could land Summer Hybrid Customer Sales & Support Advisor - London
✨Tip Number 1
Get to know the company before your interview! Research their values, mission, and recent news. This will help you tailor your answers and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice makes perfect! Run through common interview questions with a friend or in front of the mirror. The more comfortable you are with your responses, the more confident you'll feel during the actual interview.
✨Tip Number 3
Dress the part! Even if it's a hybrid role, looking professional can make a great first impression. Choose an outfit that reflects the company's culture while still being comfortable for your interview.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way in showing your enthusiasm for the role. Plus, it keeps you on their radar as they make their decision.
We think you need these skills to ace Summer Hybrid Customer Sales & Support Advisor - London
Some tips for your application 🫡
Show Your Enthusiasm:Let your passion for customer service shine through in your application. We want to see that you're excited about the role and ready to tackle challenges head-on!
Tailor Your CV:Make sure your CV highlights relevant skills and experiences that match what we're looking for. Use keywords from the job description to show us you’re a great fit for the Customer Sales & Support Advisor role.
Craft a Friendly Cover Letter:Your cover letter is your chance to connect with us on a personal level. Keep it friendly and professional, and share why you’re interested in this summer role and how you can contribute to our team.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at Huntress
✨Know the Role Inside Out
Before your interview, make sure you understand the responsibilities of a Customer Sales & Support Advisor. Familiarise yourself with handling customer queries and the tools you'll be using. This will help you answer questions confidently and show that you're genuinely interested in the role.
✨Show Off Your Communication Skills
Since this role requires strong verbal and written communication, practice articulating your thoughts clearly. You might want to prepare examples of how you've successfully handled customer interactions in the past, even if they’re from part-time jobs or university projects.
✨Demonstrate Your Organisational Skills
In a fast-paced environment, being organised is key. Think of ways you've managed multiple tasks effectively before. During the interview, share specific examples that highlight your ability to stay on top of things, especially when under pressure.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! This shows your interest in the company and the role. You could ask about the team culture, training opportunities, or what a typical day looks like for a Customer Sales & Support Advisor. It’s a great way to engage and leave a positive impression.
