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- Tasks: Support mental health initiatives for children and young people through effective administration.
- Company: Join a dedicated team making a real difference in mental health support.
- Benefits: Competitive hourly rate, hybrid working, and a supportive work environment.
- Why this job: Be part of a team that positively impacts young people's wellbeing every day.
- Qualifications: Experience in admin, strong Excel skills, and a passion for mental health.
- Other info: Diverse and inclusive workplace with opportunities for personal growth.
Administrator – Mental Health Support Team (MHST)
Also known as: MHST Administrator, Wellbeing Administrator, Programme Support Officer, Clinical / Service Administrator
Location: Ealing | Temporary | Hourly rate: £14.28p/h – £15.93p/h | Hours: 9am to 5pm | Hybrid: 2/3days office based
Are you an experienced administrator from a healthcare or education setting with strong organisational skills and a passion for supporting children and young people\’s mental health?
Looking for a proactive, confident individual with excellent Excel skills and ideally experience using Iaptus to join a supportive Mental Health Support Team.
What You\’ll Do
- Manage inboxes, referrals, and team diaries
- Prepare meeting papers, minutes, and trackers
- Maintain accurate data using Iaptus, Excel, and SharePoint
- Produce routine reports and assist with audits
- Handle calls and emails with professionalism and empathy – including with parents and external partners
- Provide general admin support across the team
Experience required
Essential
- Admin experience in a healthcare or education environment
- Strong Excel skills for tracking and reporting
- Experience using Iaptus or similar patient systems
- Confident with SharePoint and Microsoft Office
- Excellent communication skills – able to liaise with professionals and parents sensitively
- Highly organised with attention to detail
- Understanding of confidentiality and GDPR
Desirable
- Experience within MHST, CAMHS, or a mental health setting
- Reception/frontline experience
- Advanced MS Office skills
Join a friendly, dedicated team making a real difference to children and young people\’s wellbeing.
If this sounds like you, apply today – we\’d love to hear from you!
We practice a diverse and inclusive recruitment process that ensures equal opportunity for all we work with, irrespective of race, sexual orientation, mental or physical disability, age or gender. As an organisation, we encourage applications from all backgrounds and will ensure measures are met when required, to allow a fair process throughout.
PLEASE NOTE: We can only consider applications from candidates who have the right to work in the UK.
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Student & Mental Health Support Administrator employer: Huntress
Contact Detail:
Huntress Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Student & Mental Health Support Administrator
✨Tip Number 1
Network like a pro! Reach out to your connections in the healthcare or education sectors. Let them know you're on the lookout for opportunities, and who knows? They might just have the inside scoop on a role that’s perfect for you.
✨Tip Number 2
Prepare for those interviews! Research common questions for admin roles in mental health support. Practise your answers, focusing on your organisational skills and experience with tools like Iaptus and Excel. Confidence is key!
✨Tip Number 3
Show off your skills! If you get the chance, bring along examples of your work, like reports or trackers you've created. This will demonstrate your attention to detail and proficiency with data management tools.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we love hearing from passionate candidates like you who want to make a difference in young people's lives.
We think you need these skills to ace Student & Mental Health Support Administrator
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your admin experience in healthcare or education. We want to see how your skills match the role, so don’t be shy about showcasing your organisational prowess and any relevant software experience!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to express your passion for supporting mental health in children and young people. Let us know why you’re the perfect fit for our team and how your values align with ours.
Show Off Your Excel Skills: Since strong Excel skills are essential for this role, make sure to mention any specific projects or tasks where you’ve used Excel effectively. We love seeing examples of how you’ve tracked data or created reports!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re proactive – a quality we really appreciate!
How to prepare for a job interview at Huntress
✨Know Your Stuff
Make sure you understand the role inside out. Familiarise yourself with the responsibilities listed in the job description, especially around managing inboxes and using Iaptus. This will help you answer questions confidently and show that you're genuinely interested.
✨Showcase Your Skills
Prepare to discuss your Excel skills and any experience you have with SharePoint. Bring examples of how you've used these tools in previous roles, particularly in a healthcare or education setting. This will demonstrate your capability and readiness for the job.
✨Practice Empathy
Since you'll be dealing with sensitive situations, think about how you would handle calls and emails with parents and external partners. Practising empathetic communication can set you apart, so consider role-playing scenarios with a friend to refine your approach.
✨Be Organised
As an administrator, being organised is key. Prepare a list of questions to ask during the interview about team dynamics and support structures. This shows that you’re proactive and ready to contribute to the team's success right from the start.
