At a Glance
- Tasks: Assist customers with queries and provide support via phone, email, and live chat.
- Company: Leading property sector company with a vibrant team culture.
- Benefits: £14.00 per hour, holiday pay, and flexible hybrid working.
- Other info: Immediate interviews available; perfect for students and recent graduates.
- Why this job: Gain valuable office experience and enhance your CV this summer.
- Qualifications: Confident communication skills and a proactive attitude; customer service experience is a plus.
The predicted salary is between 28000 - 29000 £ per year.
Central London (Hybrid - 2 Days in Office, Finsbury Circus) £14.00 per hour + Holiday Pay
Start Date Mid/Late June - Mid/Late September | Monday-Friday, 9am-6pm (Occasional weekend work may be required during peak periods; time off in lieu will be provided.)
Are you a student or recent graduate looking to gain valuable office experience this summer? Do you thrive in a fast-paced, customer-focused environment? We're working with a leading company in the property sector who are seeking enthusiastic individuals to join their vibrant team as Customer Sales & Support Advisors.
The Role
- Following in-office training at their Central London office, you'll work mostly from home with two days per week in the office. All equipment will be provided.
- Handling inbound and outbound customer queries via phone, email, and live chat
- Responding to booking enquiries and resolving issues efficiently
- Providing professional, friendly support to clients
- Drafting/reviewing simple agreements and processing customer applications
- Updating internal systems accurately and maintaining organised records
What We're Looking For
- Confident communication skills, both verbal and written
- A friendly, professional telephone manner
- Ability to multi-task and stay organised in a busy environment
- Competency with Microsoft Office and online platforms
- Previous customer service experience is a plus, but not essential
- A proactive and motivated attitude
Why Apply?
This is a fantastic opportunity to gain real-world experience, enhance your CV, and work with a dynamic, supportive team. Perfect for students or graduates looking to gain insight into the property sector or customer service roles. Interviews are taking place immediately - don't miss out! Apply now to be considered.
PLEASE NOTE: We can only consider applications from candidates who have the right to work in the UK.
Customer Sales & Support Advisor - Summer Temporary Role in Sevenoaks employer: Huntress
Join a leading company in the property sector this summer as a Customer Sales & Support Advisor in Central London, where you'll enjoy a vibrant work culture that values diversity and inclusivity. With a hybrid working model, you will benefit from flexible working arrangements, comprehensive training, and the opportunity to gain valuable experience while enhancing your CV. This role not only offers competitive pay but also fosters personal and professional growth within a supportive team environment, making it an excellent choice for students and recent graduates.
StudySmarter Expert Advice🤫
We think this is how you could land Customer Sales & Support Advisor - Summer Temporary Role in Sevenoaks
✨Tip Number 1
Get to know the company before your interview! Research their values, mission, and recent news. This will help you tailor your answers and show that you're genuinely interested in being a part of their team.
✨Tip Number 2
Practice makes perfect! Run through common interview questions with a friend or in front of the mirror. The more comfortable you are with your responses, the more confident you'll feel during the actual interview.
✨Tip Number 3
Dress the part! Even if it's a hybrid role, looking professional can make a great first impression. Choose an outfit that reflects the company's culture while still being comfortable for you.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way in showing your enthusiasm for the role. Plus, it keeps you on their radar as they make their decision.
We think you need these skills to ace Customer Sales & Support Advisor - Summer Temporary Role in Sevenoaks
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter for the Customer Sales & Support Advisor role. Highlight any relevant experience or skills that match what we're looking for, like your communication skills and customer service experience.
Show Your Enthusiasm:Let your passion shine through in your application! We want to see that you're excited about the opportunity to work with us and contribute to our vibrant team. A little personality goes a long way!
Be Clear and Concise:When writing your application, keep it straightforward and to the point. Use clear language and avoid jargon. We appreciate well-structured applications that are easy to read and understand.
Apply Through Our Website:Don't forget to submit your application through our website! This ensures that we receive all your details correctly and can process your application smoothly. Plus, it shows you're serious about joining our team!
How to prepare for a job interview at Huntress
✨Know the Role Inside Out
Before your interview, make sure you understand the Customer Sales & Support Advisor role thoroughly. Familiarise yourself with the key responsibilities like handling customer queries and updating internal systems. This will help you answer questions confidently and show that you're genuinely interested in the position.
✨Show Off Your Communication Skills
Since this role requires strong verbal and written communication, practice articulating your thoughts clearly. You might want to prepare examples of how you've effectively communicated in past experiences, whether in customer service or other roles. A friendly and professional tone will go a long way!
✨Demonstrate Your Organisational Skills
In a fast-paced environment, being organised is crucial. Think of times when you've successfully managed multiple tasks or resolved issues efficiently. Share these examples during your interview to highlight your ability to stay on top of things, especially when things get busy.
✨Be Ready for Scenario Questions
Expect scenario-based questions that assess how you'd handle specific customer situations. Prepare by thinking through common customer service challenges and how you would resolve them. This will showcase your problem-solving skills and proactive attitude, which are key for this role.
