Collections Advisor in Rochester

Collections Advisor in Rochester

Rochester Full-Time 29091 - 35555 £ / year (est.) Home office (partial)
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At a Glance

  • Tasks: Help customers manage accounts and find repayment solutions in a supportive team.
  • Company: Dynamic financial services team based in Medway, focused on people.
  • Benefits: £28,000 salary, hybrid working, full training, and clear career progression.
  • Other info: Diverse and inclusive recruitment process ensuring equal opportunity for all.
  • Why this job: Join a fast-paced environment where your ideas are valued and you can grow.
  • Qualifications: Recent graduates with strong communication skills and a problem-solving mindset.

The predicted salary is between 29091 - 35555 £ per year.

We're hiring for an exciting Collections Advisor role based in Medway, offering a £28,000 and the chance to join a dynamic, people-focused financial services team. This is a fantastic opportunity to grow your career in a supportive and fast-paced environment.

What You'll Be Doing:

  • Managing customer accounts and helping clients find solutions to repayment challenges
  • Handling communications via phone, email, and live chat
  • Working as part of a collaborative and high-performing collections team
  • Learning about compliance, industry regulations, and best practices in customer care
  • Using modern systems and tools to ensure efficient and effective service

What We're Looking For:

  • A recent graduate (finance, business, or related degrees considered)
  • Strong communication and interpersonal skills
  • A problem-solving mindset and willingness to learn
  • Resilience and the ability to manage challenging conversations professionally

Benefits:

  • Full training and clear career progression opportunities
  • Hybrid working options after initial training
  • Supportive, growth-oriented environment where your ideas are valued

We practice a diverse and inclusive recruitment process that ensures equal opportunity for all we work with, irrespective of race, sexual orientation, mental or physical disability, age or gender. As an organisation, we encourage applications from all backgrounds and will ensure measures are met when required, to allow a fair process throughout.

Collections Advisor in Rochester employer: Huntress

Join a prestigious luxury automotive brand in Chiswick, where we pride ourselves on delivering exceptional customer experiences. Our welcoming and professional work culture fosters growth and development, offering you the chance to shine in a high-end hospitality environment. With competitive pay and a commitment to inclusivity, we ensure that every team member feels valued and empowered to provide outstanding service.

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Contact Details:

Huntress Recruitment Team

We think you need these skills to ace Collections Advisor in Rochester

Customer Account Management
Communication Skills
Interpersonal Skills
Problem-Solving Mindset
Resilience
Compliance Knowledge
Industry Regulations Understanding