At a Glance
- Tasks: Manage client accounts and build strong relationships in a fast-paced environment.
- Company: Established distribution business with a focus on customer service.
- Benefits: Competitive salary, full-time hours, and a supportive team culture.
- Other info: Diverse and inclusive workplace with opportunities for career growth.
- Why this job: Join a growing team and make a real impact on client satisfaction.
- Qualifications: Experience in account management or customer service and strong communication skills.
The predicted salary is between 27000 - 27000 £ per year.
Location: Medway area.
Salary: £27,000 per annum.
Hours: Full-time, Monday to Friday.
Contract: Permanent.
About the role
We are recruiting on behalf of a well-established business within the distribution sector who are looking for a proactive and customer‑focused Account Manager to join their growing team. This is an exciting opportunity for someone who enjoys building strong client relationships, managing accounts effectively, and delivering excellent customer service in a fast‑paced environment. The successful candidate will act as a key point of contact for clients and support the wider sales and operations teams.
Key Responsibilities
- Manage a portfolio of existing customer accounts and maintain strong working relationships.
- Respond to customer enquiries and provide ongoing support throughout the account lifecycle.
- Process orders, quotations, and account updates accurately using internal systems.
- Work closely with internal departments to ensure smooth service delivery.
- Identify opportunities to upsell and support business growth where appropriate.
- Maintain accurate customer records and account information.
- Provide administrative support to the wider team as required.
What we are looking for
- Previous experience within account management, customer service, sales support, or a similar role.
- Excellent communication and relationship‑building skills.
- Strong organisational skills with the ability to manage multiple tasks effectively.
- Confident using Microsoft Office and internal CRM systems.
- A proactive and professional approach with strong attention to detail.
- Ability to work well both independently and as part of a team.
Equal Employment Opportunity Statement
We practice a diverse and inclusive recruitment process that ensures equal opportunity for all we work with, irrespective of race, sexual orientation, mental or physical disability, age or gender. As an organisation, we encourage applications from all backgrounds and will ensure measures are met when required, to allow a fair process throughout.
PLEASE NOTE: We can only consider applications from candidates who have the right to work in the UK.
Account Manager in Rochester employer: Huntress
Join a well-established business in the Medway area as an Account Manager, where you will thrive in a supportive and dynamic work culture that values proactive customer engagement and strong team collaboration. With a commitment to employee growth, this company offers ongoing training and development opportunities, ensuring you can advance your career while enjoying a competitive salary and a diverse, inclusive environment. Experience the unique advantage of working in a fast-paced distribution sector that prioritises client relationships and exceptional service delivery.
StudySmarter Expert Advice🤫
We think this is how you could land Account Manager in Rochester
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry and let them know you're on the hunt for an Account Manager role. You never know who might have a lead or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and its clients. Show them you’re not just another candidate; you’re genuinely interested in their business and ready to build those strong client relationships they’re after.
✨Tip Number 3
Practice your pitch! Be ready to explain how your previous experience in account management or customer service makes you the perfect fit for the role. Keep it concise but impactful.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we love seeing candidates who take that extra step!
We think you need these skills to ace Account Manager in Rochester
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Account Manager role. Highlight your experience in account management and customer service, and don’t forget to showcase those excellent communication skills we’re looking for!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for our team. Mention specific experiences that demonstrate your proactive approach and ability to build strong client relationships.
Showcase Your Organisational Skills:In your application, give examples of how you’ve managed multiple tasks effectively in the past. We want to see that you can juggle responsibilities like a pro while maintaining attention to detail.
Apply Through Our Website:We encourage you to apply through our website for a smoother process. It’s the best way for us to receive your application and get you one step closer to joining our fantastic team!
How to prepare for a job interview at Huntress
✨Know Your Accounts
Before the interview, take some time to research the company’s existing client base and their services. Being able to discuss specific accounts or industries they work with will show your proactive approach and genuine interest in the role.
✨Showcase Your Communication Skills
As an Account Manager, communication is key. Prepare examples of how you've successfully built relationships with clients in the past. Use the STAR method (Situation, Task, Action, Result) to structure your responses and highlight your ability to manage client expectations.
✨Demonstrate Organisational Skills
The role requires managing multiple tasks effectively. Bring along a planner or digital tool you use to stay organised. Discuss how you prioritise tasks and manage your time, especially in a fast-paced environment.
✨Be Ready to Upsell
Think about times when you've identified opportunities to upsell or cross-sell in previous roles. Be prepared to share these experiences and how they contributed to business growth. This will demonstrate your understanding of the sales aspect of account management.
