Huntress in London is seeking an experienced Complaints Officer to join a busy financial services team. This email-based role handles customer complaints within a regulated environment and requires meticulous, professional communication.
Work will include reviewing cases, investigating information, drafting clear responses, and ensuring regulatory timescales are met. Hybrid working with 3 days in the office and 2 days from home.
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Regulated Complaints Officer - Hybrid in London employer: Huntress
Join a prestigious luxury automotive brand in Chiswick, where we pride ourselves on delivering exceptional customer experiences. Our welcoming and professional work culture fosters growth and development, offering you the chance to shine in a high-end hospitality environment. With competitive pay and a commitment to inclusivity, we ensure that every team member feels valued and empowered to provide outstanding service.
