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- Tasks: Manage scheduling and resource deployment for field operatives across the UK.
- Company: Join Huntress, a dynamic recruitment agency focused on diverse talent.
- Benefits: Competitive salary with potential for growth and a supportive team environment.
- Why this job: Perfect for problem solvers who thrive in fast-paced settings and want to make an impact.
- Qualifications: Logical thinkers with computer skills and customer service experience are encouraged to apply.
- Other info: Diverse and inclusive workplace; applications from all backgrounds welcome.
The predicted salary is between 29000 - 36000 £ per year.
Planner/Scheduler/Coordinator
£34,185 – £35,820 after 6 months
Huntress is currently looking to recruit a Planner/Scheduler/Coordinator to join our clients Planning Scheduling & Dispatch department in Cosham, Portsmouth.
You will be joining a great team working within a fast-paced office. This will represent a challenging role and fantastic opportunity for the right individual.
In this busy role, you will be deploying resources across the UK; a high level of computer literacy is vital.
Responsibilities include:
- Scheduling responsive and planned appointments for field-based operatives across the business – utilising multiple works management systems
- Liaising with, and directing, field-based operatives
- Understanding response times and SLAs
- Identifying and escalating early warnings for risk to response times
- Understanding the difference between planned and responsive works
We would be keen to hear from you if you have:
- Logical thinking with the ability to resolve problems quickly and effectively.
- Computer literate, with understanding of MS Office packages.
- Experience in customer service and working to targets is ideal – However, this is not a call centre based role.
- Data input skills
Huntress Search Ltd acts as a Recruitment Agency in relation to all Permanent roles and as a Recruitment Business in relation to all Temporary roles.
We practice a diverse and inclusive recruitment process that ensures equal opportunity for all we work with, irrespective of race, sexual orientation, mental or physical disability, age or gender. As an organisation, we encourage applications from all backgrounds and will ensure measures are met when required, to allow a fair process throughout.
PLEASE NOTE: We can only consider applications from candidates who have the right to work in the UK. #J-18808-Ljbffr
Planner/Scheduler/Coordinator employer: Huntress
Contact Detail:
Huntress Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Planner/Scheduler/Coordinator
✨Tip Number 1
Familiarise yourself with the specific scheduling and dispatch software commonly used in the industry. This will not only boost your confidence but also demonstrate your proactive approach to the role.
✨Tip Number 2
Brush up on your problem-solving skills by practising scenarios that involve resource allocation and time management. Being able to showcase your logical thinking during an interview can set you apart from other candidates.
✨Tip Number 3
Network with professionals already working in planning and scheduling roles. Engaging with them on platforms like LinkedIn can provide you with insights into the role and potentially lead to referrals.
✨Tip Number 4
Prepare to discuss your experience in customer service and how it relates to managing field-based operatives. Highlighting your ability to meet targets while ensuring customer satisfaction will resonate well with the hiring team.
We think you need these skills to ace Planner/Scheduler/Coordinator
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in planning, scheduling, and coordination. Emphasise your computer literacy and any experience with works management systems.
Craft a Strong Cover Letter: Write a cover letter that showcases your logical thinking and problem-solving skills. Mention specific examples of how you've successfully managed schedules or resources in the past.
Highlight Customer Service Experience: Even though this isn't a call centre role, customer service experience is valuable. Include any relevant roles where you worked to targets or liaised with clients effectively.
Proofread Your Application: Before submitting, carefully proofread your application for any errors. A well-presented application reflects your attention to detail, which is crucial for this role.
How to prepare for a job interview at Huntress
✨Show Your Problem-Solving Skills
Since the role requires logical thinking and quick problem resolution, prepare examples from your past experiences where you successfully tackled challenges. This will demonstrate your ability to think on your feet.
✨Familiarise Yourself with Scheduling Software
As you'll be using multiple works management systems, it’s beneficial to research and understand the common tools used in scheduling. Mentioning specific software during the interview can show your preparedness and eagerness to adapt.
✨Highlight Your Customer Service Experience
Even though this isn't a call centre role, customer service skills are still valuable. Be ready to discuss how you've effectively communicated with clients or colleagues in the past, especially under pressure.
✨Understand SLAs and Response Times
Make sure you have a clear understanding of what SLAs (Service Level Agreements) are and how they impact scheduling. Being able to discuss these concepts will show that you grasp the importance of timely responses in this role.
