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- Tasks: Handle customer queries via phone and email while managing complaints and improving experiences.
- Company: Dynamic customer service firm in Peterborough with a focus on support.
- Benefits: Temporary contract with potential for permanent position and growth opportunities.
- Why this job: Join a fast-paced environment where you can make a real difference in customer satisfaction.
- Qualifications: Strong communication skills and a passion for helping people.
- Other info: Exciting role with the chance to develop your career in customer service.
The predicted salary is between 24000 - 36000 £ per year.
A customer service firm in Peterborough is looking for a Customer Service Advisor to handle customer queries via phone and email. You will manage complaints, update systems, and strive to improve customer experience.
Ideal candidates are passionate about helping people, possess strong communication skills, and can thrive in a fast-paced environment.
The position offers a temporary contract with potential permanent opportunities.
Temp-to-Perm Customer Service Advisor: Fast-Paced Support in Peterborough employer: Huntress
Contact Detail:
Huntress Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Temp-to-Perm Customer Service Advisor: Fast-Paced Support in Peterborough
✨Tip Number 1
Get to know the company! Research their values and customer service approach. This will help you tailor your responses during interviews and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your communication skills! Since this role is all about handling queries and complaints, try role-playing with a friend or family member. This will help you feel more confident when dealing with real customers.
✨Tip Number 3
Be ready to showcase your problem-solving skills! Think of examples from your past experiences where you turned a negative situation into a positive one. Employers love to see how you can improve customer experience.
✨Tip Number 4
Apply through our website! We make it super easy for you to find and apply for roles like this. Plus, it shows you're proactive and serious about landing that temp-to-perm position!
We think you need these skills to ace Temp-to-Perm Customer Service Advisor: Fast-Paced Support in Peterborough
Some tips for your application 🫡
Show Your Passion: When writing your application, let your enthusiasm for helping people shine through. We want to see that you genuinely care about improving customer experiences and are excited about the role!
Tailor Your Application: Make sure to customise your CV and cover letter to highlight your relevant skills and experiences. We love seeing how your background aligns with the fast-paced environment we thrive in at StudySmarter.
Be Clear and Concise: Keep your writing straightforward and to the point. We appreciate clarity, so avoid jargon and make sure your key points stand out. This will help us quickly see why you’d be a great fit!
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. We can’t wait to hear from you!
How to prepare for a job interview at Huntress
✨Know the Company
Before your interview, take some time to research the customer service firm. Understand their values, mission, and what sets them apart in the industry. This will not only help you answer questions more effectively but also show your genuine interest in the role.
✨Prepare for Common Questions
Think about the types of questions you might be asked, especially around handling complaints and improving customer experience. Prepare specific examples from your past experiences that demonstrate your problem-solving skills and ability to thrive in a fast-paced environment.
✨Show Your Passion for Helping People
Since the role is all about customer service, make sure to convey your passion for helping others during the interview. Share stories that highlight your commitment to providing excellent support and how you’ve gone above and beyond for customers in the past.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team dynamics, training opportunities, or how success is measured in the role. This shows that you’re not just interested in the job, but also in how you can grow within the company.
