Order Processor

Order Processor

£28,000 - £31,000

Central Bracknell with parking

Hybrid Working (3 days office/ 2 from home)

37.5 hour working week

We are looking for an experienced Order Processor to join a busy team in central Bracknell. You will be responsible for processing customer orders, keeping information up to date and working with customers, colleagues and external suppliers to make sure orders are delivered correctly and on time.

This is a varied role that would suit someone who is organised, accurate and enjoys working in a fast-paced environment. You will need to be confident dealing with queries, managing changing priorities and seeing things through to resolution.

The role is based in central Bracknell, with three days in the office and two days working from home once trained. Parking is available, and the client offers an excellent enhanced benefits package, which we can share at registration stage.

Key Responsibilities

• Processing customer orders accurately, checking product details, quantities, pricing and delivery requirements




• Updating orders when quantities, prices or delivery dates change




• Keeping customers and colleagues informed about outstanding orders and delivery dates




• Working with internal teams and external warehouse partners to make sure orders are picked, packed and delivered on time




• Checking stock availability and making sure orders are processed in line with requirements




• Dealing with order queries and delivery issues, investigating discrepancies and following them through to resolution




• Keeping order records, reports and paperwork accurate and up to date




• Working closely with colleagues across sales, operations, finance and stock management




• Providing cover for colleagues when needed and helping to keep things running smoothly




• Looking for ways to improve processes and make day-to-day tasks more efficient

Skills & Experience

• Previous order processing or order entry experience is essential




• Strong attention to detail, particularly when checking order information and pricing




• Good communication skills and confidence dealing with customers and colleagues




• Good working knowledge of Microsoft Excel and Outlook




• Well organised, reliable and able to manage a busy workload




• A practical, proactive approach to resolving problems




• A team player who is happy to use their initiative and get involved where needed




• Experience using order management systems or working with stock and deliveries would be beneficial




• Additional language skills would also be an advantage but are not essential

This is a great opportunity for someone with order processing experience who enjoys a busy role with plenty of variety, within a team where accuracy, communication and getting the job done are important.

We practice a diverse and inclusive recruitment process that ensures equal opportunity for all we work with, irrespective of race, sexual orientation, mental or physical disability, age or gender.

As an organisation, we encourage applications from all backgrounds and will ensure measures are met when required, to allow a fair process throughout.

PLEASE NOTE: We can only consider applications from candidates who have the right to work in the UK.

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