At a Glance
- Tasks: Lead a small team to ensure smooth operations and compliance in the insurance sector.
- Company: Specialist B2B insurance intermediary with a close-knit team culture.
- Benefits: Competitive salary, hybrid working, pension scheme, and support for qualifications.
- Other info: Opportunity for career growth and to develop your leadership skills.
- Why this job: Shape the future of operations while making a real impact in the insurance industry.
- Qualifications: 3+ years in General and Life insurance with strong analytical skills.
The predicted salary is between 45000 - 50000 £ per year.
A specialist B2B insurance intermediary is looking for an Operations Team Leader to take ownership of day-to-day operations from their Birmingham office. This is a hands-on role combining people management, operational control, and regulatory compliance oversight — ideal for someone who enjoys building efficient processes within a small, close-knit team with genuine scope to shape how the office runs.
Reporting to: Head of Operations
What you'll be doing:
- Managing a small team, ensuring smooth day-to-day running of the office in line with business goals
- Overseeing premium collection and claims handling processes
- Maintaining accurate, up-to-date company records
- Acting as primary point of contact for audit requests from underwriters, auditors, and regulators
- Coaching and developing the team to perform at their best
- Owning the accuracy and timeliness of financial and bordereaux returns to underwriters
- Managing relationships with key suppliers and third-party providers
- Producing and presenting MI reporting to internal and external stakeholders
- Representing the business client-facing, with technical credibility across insurance product lines
What we're looking for:
- Minimum 3 years' experience in General and Life insurance
- Comfortable operating independently in a regulated environment
- Logical, analytical, data-driven decision-maker
- Working knowledge of FCA requirements, Fitness other regulatory qualifications an advantage
What's on offer:
- £45,000–£50,000
- Contributory, matched pension scheme
- Graduated holiday entitlement linked to service
- Hybrid working
- Support toward insurance qualifications
- Real scope to shape how the operation is run
Operations Team Leader – Insurance employer: Huntress
Huntress is an excellent employer that values its employees by offering flexible working options and a competitive salary, making it an ideal place for HR professionals to thrive. With a strong focus on employee relations and compliance, the company fosters a supportive work culture that encourages professional growth and development. Located in Witham, employees benefit from free on-site parking and a collaborative environment that prioritises meaningful contributions to the organisation.
StudySmarter Expert Advice🤫
We think this is how you could land Operations Team Leader – Insurance
✨Dive Into Industry Networking Events
Get your foot in the door by attending insurance industry events and conferences. Not only will you learn about the latest trends, but you'll also meet potential employers and industry peers. Check out local chapters of professional bodies like the Chartered Insurance Institute for valuable meetups.
✨Use LinkedIn to Your Advantage
Don’t underestimate the power of LinkedIn in the insurance world. Engage with industry content, join relevant groups, and connect with professionals at companies you admire (like Huntress). A thoughtful message explaining your interest can really make a difference!
✨Look Out for Graduate Schemes
Many firms in insurance have structured graduate programmes. Keep an eye on application windows and utilise your university's career services for insider tips. These schemes are designed to develop talent and often lead to permanent roles after your initial training.
✨Leverage Your Current Connections
Got friends or family in the industry? Now’s the time to reach out! Personal referrals can give you a head start, so let them know you're on the lookout for full-time opportunities at places like Huntress. Don’t shy away from asking for a coffee chat; you never know what doors it might open!
We think you need these skills to ace Operations Team Leader – Insurance
Some tips for your application 🫡
Highlight Your Analytical Skills:In insurance, we love a candidate who can crunch numbers and analyse data effectively. When crafting your CV, make sure to showcase any relevant coursework or experiences that highlight your analytical abilities, especially if you’ve tackled risk assessment or financial modelling.
Showcase Industry Knowledge:Don’t be shy about your knowledge of the insurance sector! We want to see that you've done your homework on current trends, regulations, and challenges in the industry. Mention any relevant projects or studies you’ve completed that demonstrate your understanding of the field in your cover letter.
Craft a Compelling Cover Letter:Your cover letter should tell us why you’re passionate about insurance. Share any personal experiences or what drew you into this profession. We’re looking for enthusiasm and a clear motivation for why you want to be part of our team at Huntress.
Tailor Your CV for the Role:Don't just send a generic CV! Focus on tailoring it specifically for the insurance role at Huntress. Highlight relevant skills such as risk management, customer service experience, or any certifications you've earned in the industry to make your application stand out.
How to prepare for a job interview at Huntress
✨Know Your Numbers: Insurance Fundamentals
Brush up on your understanding of key insurance concepts, like underwriting principles and risk assessment. Expect the interviewer at Huntress to throw some technical questions your way, so be ready to demonstrate your grasp of these essentials.
✨Showcase Your Analytical Side
In the insurance world, it's all about data. Prepare to discuss any analytical tools or methodologies you've used in past experiences. If you have a portfolio of projects where you've tackled complex data, bring that along to impress the team!
✨Prepare for Behavioural Questions
As a full-timer at Huntress, they'll want to know how you handle real-life scenarios, not just theory. Think about challenges you've faced in teamwork or customer service, and how those experiences can relate to a career in insurance.
✨Know the Company Culture Inside Out
Understanding Huntress's values and workplace culture is essential. Don’t just memorise their mission statement; think about how your personal values align with theirs. This will show your genuine interest in being part of their team long-term.
