At a Glance
- Tasks: Manage customer orders, handle enquiries, and coordinate logistics in a fast-paced environment.
- Company: Join an international FMCG business with a dynamic team culture.
- Benefits: Competitive pay, hybrid work model, and opportunity to develop your skills.
- Other info: Diverse and inclusive workplace with excellent career growth opportunities.
- Why this job: Be part of a crucial supply chain team and make a real impact on operations.
- Qualifications: 3 years' experience in customer service and logistics, SAP proficiency required.
The predicted salary is between 35000 - 40000 € per year.
An international FMCG business requires a Customer Service & Supply Specialist to join their small, fast-paced but detail-oriented logistics and customer service team on a temp basis.
Key Responsibilities
- Manage the full customer order cycle from order receipt to invoice
- Handle customer enquiries, returns, and credit note processes
- Manage high volume of e-mail orders daily and ensure accuracy
- Using SAP daily to ensure all orders updates are in real-time
- Coordinate daily operations with warehouses, production plants, and logistics providers
- Monitor stock levels and manage purchase orders for finished goods
- Work closely with Commercial, Marketing, Finance, and Supply teams to ensure smooth operations
- Resolve supply chain and delivery issues with external partners and stakeholders
Skills & Experience
- Minimum 3 years' experience in customer service and logistics within FMCG
- Strong working experience using SAP is essential
- Must be available immediately
- Accurate data input
- Drinks industry experience preferred
- Advanced Excel and Microsoft Office skills
- Strong attention to detail - essential
- Organisation and problem-solving skills
- Ability to manage multiple priorities in a fast-paced environment
- Excellent communication and stakeholder management skills
If you are an immediately available Customer Service and Supply Specialist with experience using SAP please send your CV forward.
PLEASE NOTE: We can only consider applications from candidates who have the right to work in the UK.
Supply Chain Coordinator-FMCG in London employer: Huntress
Join an international FMCG business that values its employees and fosters a dynamic work culture. With a hybrid working model, you will enjoy the flexibility of working from home while being part of a close-knit team in a vibrant location. The company prioritises employee growth, offering opportunities for skill development and career advancement, making it an excellent choice for those seeking meaningful and rewarding employment.
StudySmarter Expert Advice🤫
We think this is how you could land Supply Chain Coordinator-FMCG in London
✨Tip Number 1
Network like a pro! Reach out to your connections in the FMCG sector and let them know you're on the hunt for a Supply Chain Coordinator role. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by brushing up on your SAP skills and understanding the logistics processes. Be ready to discuss how you've managed customer orders and resolved supply chain issues in the past. Show them you’re the perfect fit for their fast-paced environment!
✨Tip Number 3
Don’t just apply anywhere; focus on companies that align with your values and career goals. Use our website to find roles that excite you, and tailor your approach to each one. A targeted application is way more effective than a scattergun approach!
✨Tip Number 4
Follow up after interviews! A quick thank-you email can go a long way in making you memorable. Reiterate your enthusiasm for the role and mention something specific from the interview to show you were engaged and interested.
We think you need these skills to ace Supply Chain Coordinator-FMCG in London
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Supply Chain Coordinator role. Highlight your experience in customer service and logistics, especially within FMCG, and don’t forget to mention your SAP skills!
Showcase Your Skills:In your application, emphasise your attention to detail and problem-solving abilities. We want to see how you manage multiple priorities in a fast-paced environment, so give us some examples!
Be Clear and Concise:When writing your cover letter, keep it clear and to the point. We appreciate straightforward communication, so make sure you get across why you’re the perfect fit for this role without rambling on.
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, we love seeing applications come directly from our site!
How to prepare for a job interview at Huntress
✨Know Your SAP Inside Out
Since the role requires strong experience using SAP, make sure you brush up on your skills. Familiarise yourself with common functions and how to navigate the system efficiently. Being able to demonstrate your proficiency during the interview will show that you're ready to hit the ground running.
✨Showcase Your Customer Service Skills
Prepare examples from your past experiences where you've successfully managed customer enquiries or resolved issues. Highlight your ability to handle high volumes of orders and maintain accuracy, as this is crucial for the role. Use the STAR method (Situation, Task, Action, Result) to structure your responses.
✨Demonstrate Your Problem-Solving Abilities
Think of specific instances where you've faced supply chain or delivery challenges and how you overcame them. This will illustrate your organisational skills and ability to manage multiple priorities in a fast-paced environment, which is key for this position.
✨Communicate Effectively
Since you'll be working closely with various teams, practice articulating your thoughts clearly and concisely. Prepare to discuss how you would coordinate with different departments like Commercial, Marketing, and Finance. Good communication can set you apart from other candidates.
