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- Tasks: Optimise Salesforce systems and enhance sales processes for a global EdTech business.
- Company: Join a high-performing global EdTech company in Brentford, West London.
- Benefits: Enjoy 22 days holiday, private medical insurance, and hybrid working options.
- Other info: Diverse and inclusive workplace with great career growth opportunities.
- Why this job: Make a real impact by driving process improvements and supporting sales performance.
- Qualifications: Strong Salesforce experience and excellent communication skills required.
The predicted salary is between 45000 - 50000 £ per year.
A high-performing global EdTech business is seeking a Sales Operations Manager to join their team in Brentford. This is a key role focused on optimising Salesforce systems, sales processes, and data integrity to support business performance and operational excellence. Working closely with cross-functional teams across Sales, Marketing, Finance, and Operations, you will drive process improvements, enhance CRM efficiency, and deliver scalable solutions that support the company's continued growth.
Key responsibilities:
- Act as the global owner for Salesforce/CRM issues, managing troubleshooting, escalations, and resolutions across all regions.
- Oversee Salesforce development requests, including managing and prioritising Jira tickets to ensure timely delivery of enhancements and fixes.
- Identify and implement process improvements to enhance sales efficiency, reporting, and data quality.
- Partner with teams across Sales, Marketing, Finance, and Operations to understand business needs and deliver effective system and process solutions.
- Work closely with stakeholders to improve reporting, data outputs, and operational processes.
- Collaborate with technical teams and business users to ensure the successful delivery of system enhancements and improvements.
- Support sales planning activities, including territories, commission structures, budgets, and performance targets.
- Provide analytical insights and operational support to help drive sales performance and decision-making.
- Contribute to ongoing performance management and continuous improvement initiatives across the sales function.
Experience required:
- Strong Salesforce experience (ideally) with a systems-focused mindset or would consider a similar CRM system.
- Experience using Jira or similar ticketing systems.
- Excellent stakeholder management and communication skills.
- Analytical, data-driven, and solutions-focused.
- Able to manage multiple priorities in a fast-paced environment.
- Proven ability to turn business requirements into technical or process improvements.
Benefits:
- 22 days holiday + 3 days at Christmas.
- Birthday day off.
- Holiday buy scheme.
- Private medical insurance.
- Pension scheme (8% employer contribution).
- Life & income protection.
- Hybrid working - 2 days in the office - working 9am - 5.30pm.
- Retail discounts and much more.
Please note: We can only consider applications from candidates who have the right to work in the UK.
Sales Operations Manager - Salesforce in London employer: Huntress
Contact Detail:
Huntress Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Operations Manager - Salesforce in London
✨Tip Number 1
Network like a pro! Reach out to current employees on LinkedIn or attend industry events. A friendly chat can give you insider info and maybe even a referral!
✨Tip Number 2
Prepare for the interview by knowing your stuff! Research the company, their values, and recent news. This shows you're genuinely interested and ready to contribute.
✨Tip Number 3
Practice makes perfect! Do mock interviews with friends or use online platforms. The more comfortable you are, the better you'll perform when it counts.
✨Tip Number 4
Don’t forget to follow up! A quick thank-you email after your interview can leave a lasting impression. It shows your enthusiasm and keeps you on their radar.
We think you need these skills to ace Sales Operations Manager - Salesforce in London
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Sales Operations Manager role. Highlight your Salesforce experience and any relevant skills that match the job description. We want to see how you can bring value to our team!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for this role. Share specific examples of how you've improved sales processes or managed CRM systems in the past. We love a good story!
Showcase Your Analytical Skills: Since this role is all about data and performance, make sure to showcase your analytical skills in your application. Mention any tools or methods you've used to drive sales performance and decision-making. We’re all about data-driven insights!
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It helps us keep track of your application and ensures you don’t miss out on any important updates. Plus, we love seeing applications come directly from our site!
How to prepare for a job interview at Huntress
✨Know Your Salesforce Inside Out
Make sure you brush up on your Salesforce knowledge before the interview. Understand its functionalities, common issues, and how it integrates with other systems. Being able to discuss specific examples of how you've optimised Salesforce in previous roles will show that you're the right fit for the job.
✨Showcase Your Analytical Skills
Prepare to discuss how you've used data to drive sales performance in the past. Bring examples of reports or analyses you've created that led to process improvements. This will demonstrate your analytical mindset and ability to turn data into actionable insights.
✨Highlight Your Stakeholder Management Experience
Think of instances where you've successfully collaborated with cross-functional teams. Be ready to share how you’ve managed stakeholder expectations and delivered effective solutions. This will illustrate your communication skills and ability to work well with others.
✨Be Ready for Problem-Solving Scenarios
Expect questions that assess your problem-solving abilities, especially related to Salesforce issues. Prepare a couple of scenarios where you identified a problem, implemented a solution, and measured the results. This will showcase your proactive approach and systems-focused mindset.