At a Glance
- Tasks: Assist customers with queries and provide support via phone, email, and live chat.
- Company: Leading company in the property sector with a vibrant team culture.
- Benefits: £14.00 per hour, holiday pay, hybrid work model, and valuable office experience.
- Other info: Interviews happening now – apply quickly to secure your spot!
- Why this job: Gain real-world experience and enhance your CV while working in a dynamic environment.
- Qualifications: Confident communication skills and a proactive attitude; customer service experience is a plus.
The predicted salary is between 28000 - 30000 £ per year.
Customer Sales & Support Advisor – Summer Temporary Role
Central London (Hybrid – 2 Days in Office, Finsbury Circus)
£14.00 per hour + Holiday Pay
Start Date Mid June – Mid/Late September | Monday–Friday, 9am–5.30 pm (Occasional weekend work may be required during peak periods; time off in lieu will be provided.)
Are you a student, customer and sales driven individual or recent graduate looking to gain valuable office experience this summer? Do you thrive in a fast-paced, customer-focused environment? We're working with a leading company in the property sector who are seeking enthusiastic individuals to join their vibrant team as Customer Sales & Support Advisors.
The Role
- Following in-office training at their Central London office, you'll work mostly from home with two days per week in the office. All equipment will be provided.
- Handling inbound and outbound customer queries via phone, email, and live chat
- Responding to booking enquiries and resolving issues efficiently
- Providing professional, friendly support to clients
- Drafting/reviewing simple agreements and processing customer applications
- Updating internal systems accurately and maintaining organised records
What We're Looking For
- Confident communication skills, both verbal and written
- A friendly, professional telephone manner
- Ability to multi-task and stay organised in a busy environment
- Competency with Microsoft Office and online platforms
- Previous customer service experience is a plus, but not essential
- A proactive and motivated attitude
Why Apply?
This is a fantastic opportunity to gain real-world experience, enhance your CV, and work with a dynamic, supportive team. Perfect for students or graduates looking to gain insight into the property sector or customer service roles.
Interviews are taking place immediately – don't miss out! Apply now to be considered.
Customer Sales & Support Advisor in London employer: Huntress
Join a leading company in the property sector as a Customer Sales & Support Advisor and experience a vibrant work culture that values teamwork and personal growth. With a hybrid working model based in Central London, you'll enjoy the flexibility of working from home while receiving comprehensive training and support from a dynamic team. This role offers not only competitive pay but also the chance to enhance your skills and build a strong foundation for your career in customer service.
StudySmarter Expert Advice🤫
We think this is how you could land Customer Sales & Support Advisor in London
✨Tip Number 1
Get your game face on! When you land that interview, show up with confidence and a smile. Remember, they want to see your personality just as much as your skills.
✨Tip Number 2
Do your homework! Research the company and the role so you can ask insightful questions. This shows you're genuinely interested and ready to jump in.
✨Tip Number 3
Practice makes perfect! Run through common interview questions with a friend or in front of the mirror. The more comfortable you are, the better you'll perform.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can set you apart from other candidates. It shows your enthusiasm and keeps you fresh in their minds.
We think you need these skills to ace Customer Sales & Support Advisor in London
Some tips for your application 🫡
Tailor Your CV:Make sure your CV reflects the skills and experiences that match the Customer Sales & Support Advisor role. Highlight any customer service experience or relevant coursework to show us you're a great fit!
Craft a Catchy Cover Letter:Your cover letter is your chance to shine! Use it to express your enthusiasm for the role and explain why you want to join our team. Keep it friendly and professional, just like the vibe we’re going for.
Show Off Your Communication Skills:Since this role involves a lot of customer interaction, make sure your written application showcases your communication skills. Be clear, concise, and friendly in your writing – we love a good chat!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the easiest way for us to see your application and get you into the interview process quickly. Don’t wait too long – we’re excited to meet you!
How to prepare for a job interview at Huntress
✨Know the Role Inside Out
Before your interview, make sure you understand the Customer Sales & Support Advisor role thoroughly. Familiarise yourself with the key responsibilities like handling customer queries and processing applications. This will help you answer questions confidently and show that you're genuinely interested in the position.
✨Show Off Your Communication Skills
Since this role requires strong verbal and written communication, practice articulating your thoughts clearly. You might want to prepare examples of how you've successfully handled customer interactions in the past, even if they're from a different context. This will demonstrate your ability to connect with clients effectively.
✨Demonstrate Your Organisational Skills
In a fast-paced environment, being organised is key. Think of times when you've managed multiple tasks or resolved issues efficiently. Share these experiences during your interview to highlight your ability to stay on top of things, especially when things get busy.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team dynamics, training processes, or what a typical day looks like. This shows your enthusiasm for the role and helps you gauge if the company culture aligns with your values.
