At a Glance
- Tasks: Handle customer queries and provide friendly support via phone, email, and live chat.
- Company: Join a leading company in the property sector with a vibrant team.
- Benefits: Earn £14 per hour plus holiday pay, with hybrid working options.
- Other info: Interviews happening now – apply quickly to secure your spot!
- Why this job: Gain valuable office experience and enhance your CV this summer.
- Qualifications: Confident communication skills and a proactive attitude are key.
The predicted salary is between 14 - 14 £ per hour.
Central London (Hybrid – 2 Days in Office, Finsbury Circus)
£14 per hour + Holiday Pay
Start Date ASAP | Monday–Friday, 9am–5.30 pm
ASAP - Mid-End September (Occasional weekend work may be required during peak periods; time off in lieu will be provided.)
Are you a student, customer and sales driven individual or recent graduate looking to gain valuable office experience this summer? Do you thrive in a fast-paced, customer-focused environment? We’re working with a leading company in the property sector who are seeking enthusiastic individuals to join their vibrant team as Customer Sales & Support Advisors.
The Role
- Following in-office training at their Central London office, you’ll work mostly from home with two days per week in the office. All equipment will be provided.
- Handling inbound and outbound customer queries via phone, email, and live chat
- Responding to booking enquiries and resolving issues efficiently
- Providing professional, friendly support to clients
- Drafting/reviewing simple agreements and processing customer applications
- Updating internal systems accurately and maintaining organised records
What We’re Looking For
- Confident communication skills, both verbal and written
- A friendly, professional telephone manner
- Ability to multi-task and stay organised in a busy environment
- Competency with Microsoft Office and online platforms
- Previous customer service experience is a plus, but not essential
- A proactive and motivated attitude
Why Apply?
This is a fantastic opportunity to gain real-world experience, enhance your CV, and work with a dynamic, supportive team. Perfect for students or graduates looking to gain insight into the property sector or customer service roles.
Interviews are taking place immediately – don’t miss out! Apply now to be considered.
Customer Sales and Support Advisor in London employer: Huntress
Huntress is an excellent employer that values its employees by offering flexible working options and a competitive salary, making it an ideal place for HR professionals to thrive. With a strong focus on employee relations and compliance, the company fosters a supportive work culture that encourages professional growth and development. Located in Witham, employees benefit from free on-site parking and a collaborative environment that prioritises meaningful contributions to the organisation.
StudySmarter Expert Advice🤫
We think this is how you could land Customer Sales and Support Advisor in London
✨Get Social with Customer Support Communities
Join customer support groups on platforms like Facebook or Reddit. They often share job openings or temp opportunities. Engaging with these communities can help you learn more about the specific skills and experiences employers are looking for, plus you'll meet folks who might know about openings at companies like Huntress.
✨Leverage Seasonal Hiring Trends
Since customer support roles can spike during busy seasons (think holidays and sales periods), keep an eye out for timelines when companies ramp up hiring. Make sure to apply early and stay active; sending a quick follow-up a week after applying can show your enthusiasm for the role.
✨Flex Your Communication Skills
In customer support, communication is key! Prepare for hypothetical scenarios that test your problem-solving and customer interaction skills. Practising answers to common role-play questions can really help you shine in interviews—trust us, it makes a difference!
✨Make the Most of Job Boards
Use industry-specific job boards like Glassdoor or Indeed to find temporary roles. Don’t forget to set up alerts for customer support positions at companies like Huntress. The earlier you apply, the better your chances, so keep your finger on the pulse!
We think you need these skills to ace Customer Sales and Support Advisor in London
Some tips for your application 🫡
Highlight Your Communication Skills:In customer support, top-notch communication is key. Make sure your CV showcases any previous experience where you’ve had to clearly convey information or resolve issues. If you’ve handled customer queries via email or chat, mention it! Let’s see those strong verbal and written skills shine through.
Showcase Problem-Solving Experience:Employers love to see how you've handled tricky situations. Include examples in your application where you’ve tackled customer concerns or had to think on your feet. It's all about proving you can keep cool under pressure and find solutions—something super important in a temporary customer support role!
Tailor Your Approach for Temporary Roles:Since this is a temporary gig, make sure your cover letter emphasises your flexibility and eagerness to dive right in. Mention that you're ready to hit the ground running and are adaptable to new tools or systems—this shows that you understand the urgency often needed in temporary positions.
Proof of Customer Satisfaction:If you’ve got any quantifiable achievements from past customer support roles, like improved customer satisfaction scores or successful project completions, make sure to include them. Numbers speak volumes! This not only shows your capability but also gives us a reason to believe you'll bring that same success to Huntress.
How to prepare for a job interview at Huntress
✨Master the Customer Interaction Game
In customer support, we need to showcase our people skills. Prepare for role-playing scenarios where you'll demonstrate how to handle difficult customers or resolve complaints. Think about the types of issues common in Huntress's industry and how you can respond empathetically and effectively!
✨Know Your Products Inside Out
For a temporary role, it's crucial to familiarize yourself with the products or services Huntress offers. Brush up on key features, common issues, and FAQs. This knowledge will enable you to respond quickly and confidently to customer queries, showing you’re ready to jump in at a moment’s notice!
✨Flexibility is Key - Emphasise Your Adaptability!
Since this is a temporary role, we're looking to convey how quickly we can adapt to new systems or processes. Be ready to share examples of how you've quickly learned new tools or adjusted to changing environments in past roles. Show them you're the go-to person when the pressure's on!
✨Prepare for Quick Conversational Q&A
You might face a rapid-fire round of questions about customer service principles or how you'd handle specific situations. To ace this, think through different customer scenarios ahead of time, and practice your responses to ensure they're concise and impactful. The aim is to demonstrate your quick thinking and problem-solving skills!
