At a Glance
- Tasks: Coordinate patient appointments and manage calls in a busy healthcare environment.
- Company: Join the NHS and make a difference in people's lives.
- Benefits: Immediate start, valuable experience, and a supportive team.
- Other info: Diverse and inclusive workplace with potential for extension.
- Why this job: Help patients while gaining essential skills in a fast-paced setting.
- Qualifications: Experience in administration or customer service with strong communication skills.
The predicted salary is between 25000 - 27000 € per year.
Are you an organised and customer-focused administrator looking for an opportunity within the NHS? Huntress is currently recruiting for an NHS Booking Coordinator to join a busy healthcare service in Lincoln on an immediate‑start temporary contract. This is an excellent opportunity for someone with strong administration, scheduling, or customer service experience who thrives in a fast‑paced environment and enjoys helping people.
Key Responsibilities
- Coordinating and scheduling patient appointments and follow‑up clinics
- Managing high volumes of inbound and outbound calls
- Updating patient records accurately using internal systems
- Liaising with clinical teams and other departments to ensure smooth patient pathways
- Handling patient queries professionally and sensitively
- Supporting waiting list management and appointment changes/cancellations
We're Looking For
- Previous administration, customer service or coordination, or booking experience
- Strong communication and organisational skills
- Excellent attention to detail and ability to multitask
- Confident working in a busy, target‑driven environment
- A professional and empathetic telephone manner
What's on Offer
- Immediate start opportunity
- Valuable NHS experience
- Supportive team environment
We practice a diverse and inclusive recruitment process that ensures equal opportunity for all we work with, irrespective of race, sexual orientation, mental or physical disability, age or gender. As an organisation, we encourage applications from all backgrounds and will ensure measures are met when required, to allow a fair process throughout.
PLEASE NOTE: We can only consider applications from candidates who have the right to work in the UK.
NHS Booking Coordinator in Lincolnshire employer: Huntress
Joining the NHS as a Booking Coordinator at Pilgrim Hospital in Boston offers a unique opportunity to contribute to a vital healthcare service while enjoying a supportive and inclusive work environment. With immediate start options and valuable experience in the NHS, employees benefit from a culture that prioritises teamwork and professional growth, making it an excellent choice for those looking to make a meaningful impact in their community.
StudySmarter Expert Advice🤫
We think this is how you could land NHS Booking Coordinator in Lincolnshire
✨Tip Number 1
Network like a pro! Reach out to your connections in the healthcare sector or join relevant groups on social media. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for that interview! Research the NHS and understand their values. Be ready to discuss how your skills in administration and customer service can make a difference in a busy environment like Pilgrim Hospital.
✨Tip Number 3
Practice your phone manner! Since you'll be handling patient queries, it’s crucial to sound professional and empathetic. Try role-playing with a friend to get comfortable before the real deal.
✨Tip Number 4
Apply through our website! We’ve got loads of opportunities waiting for you, and applying directly can sometimes give you an edge. Plus, it’s super easy to keep track of your applications!
We think you need these skills to ace NHS Booking Coordinator in Lincolnshire
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights your relevant experience in administration and customer service. We want to see how your skills match the NHS Booking Coordinator role, so don’t be shy about showcasing your organisational prowess!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you’re passionate about working in the NHS and how your previous roles have prepared you for this fast-paced environment. Let us know what makes you the perfect fit!
Show Off Your Communication Skills:Since this role involves liaising with clinical teams and handling patient queries, make sure to demonstrate your strong communication skills in your application. We love candidates who can convey information clearly and empathetically!
Apply Through Our Website:We encourage you to apply directly through our website for a smoother process. It’s the best way for us to receive your application and get you one step closer to joining our supportive team at Pilgrim Hospital!
How to prepare for a job interview at Huntress
✨Know Your Role Inside Out
Before the interview, make sure you thoroughly understand the responsibilities of an NHS Booking Coordinator. Familiarise yourself with patient scheduling, handling queries, and liaising with clinical teams. This will help you answer questions confidently and show that you're genuinely interested in the role.
✨Showcase Your Customer Service Skills
Since this role requires a professional and empathetic telephone manner, prepare examples from your past experiences where you've successfully handled customer queries or complaints. Highlight how you maintained professionalism while ensuring customer satisfaction.
✨Demonstrate Your Organisational Skills
Be ready to discuss how you manage multiple tasks in a fast-paced environment. You could mention specific tools or methods you use to stay organised, such as prioritising tasks or using scheduling software. This will show that you can handle the demands of the role effectively.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team dynamics, the challenges they face, or how success is measured in the role. This not only shows your interest but also helps you gauge if the position is the right fit for you.
