At a Glance
- Tasks: Coordinate patient appointments and manage calls in a busy healthcare environment.
- Company: Join the NHS and make a difference in people's lives.
- Benefits: Earn £12.71 per hour with immediate start and valuable experience.
- Other info: Opportunity for temporary role with potential extension and career growth.
- Why this job: Be part of a supportive team while helping patients navigate their healthcare journey.
- Qualifications: Experience in administration or customer service with strong communication skills.
The predicted salary is between 25000 - 25000 £ per year.
Are you an organised and customer-focused administrator looking for an opportunity within the NHS? Huntress is currently recruiting for an NHS Booking Coordinator to join a busy healthcare service in Lincoln on an immediate-start temporary contract. This is an excellent opportunity for someone with strong administration, scheduling, or customer service experience who thrives in a fast-paced environment and enjoys helping people.
Key Responsibilities:
- Coordinating and scheduling patient appointments and follow-up clinics
- Managing high volumes of inbound and outbound calls
- Updating patient records accurately using internal systems
- Liaising with clinical teams and other departments to ensure smooth patient pathways
- Handling patient queries professionally and sensitively
- Supporting waiting list management and appointment changes/cancellations
We're Looking For:
- Previous administration, customer service or coordination, or booking experience
- Strong communication and organisational skills
- Excellent attention to detail and ability to multitask
- Confident working in a busy, target-driven environment
- A professional and empathetic telephone manner
What's on Offer:
- Immediate start opportunity
- Valuable NHS experience
- Supportive team environment
Huntress Search Ltd acts as a Recruitment Agency in relation to all Permanent roles and as a Recruitment Business in relation to all Temporary roles. We practice a diverse and inclusive recruitment process that ensures equal opportunity for all we work with, irrespective of race, sexual orientation, mental or physical disability, age or gender. As an organisation, we encourage applications from all backgrounds and will ensure measures are met when required, to allow a fair process throughout.
PLEASE NOTE: We can only consider applications from candidates who have the right to work in the UK.
NHS Booking Coordinator in Lincoln employer: Huntress
Joining the NHS as a Booking Coordinator in Lincoln offers you the chance to be part of a dedicated team that prioritises patient care and support. With a focus on professional development, you'll gain invaluable experience in a fast-paced healthcare environment while enjoying a supportive work culture that values diversity and inclusivity. This role not only provides immediate employment but also opens doors for future opportunities within the NHS, making it an excellent choice for those seeking meaningful and rewarding work.
StudySmarter Expert Advice🤫
We think this is how you could land NHS Booking Coordinator in Lincoln
✨Tip Number 1
Get to know the NHS inside out! Research their values and mission. When you understand what they stand for, you can tailor your conversations to show how you fit right in.
✨Tip Number 2
Practice makes perfect! Before your interview, run through common questions with a friend or in front of the mirror. This will help you feel more confident and articulate when discussing your experience.
✨Tip Number 3
Don’t underestimate the power of networking! Reach out to current or former NHS employees on LinkedIn. They can provide insider tips and might even refer you for the role.
✨Tip Number 4
Apply through our website for a smoother process! It’s quick and easy, plus you’ll be one step closer to landing that NHS Booking Coordinator role. Let’s get you started!
We think you need these skills to ace NHS Booking Coordinator in Lincoln
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights your relevant experience in administration and customer service. We want to see how your skills match the NHS Booking Coordinator role, so don’t be shy about showcasing your strengths!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you’re passionate about working in the NHS and how your organisational skills can help improve patient pathways. Keep it friendly and professional!
Showcase Your Communication Skills:Since this role involves liaising with clinical teams and handling patient queries, make sure to highlight your strong communication abilities. We love candidates who can convey information clearly and empathetically!
Apply Through Our Website:We encourage you to apply directly through our website for the best chance of getting noticed. It’s quick and easy, and we can’t wait to see your application come through!
How to prepare for a job interview at Huntress
✨Know Your Role Inside Out
Before the interview, make sure you thoroughly understand the responsibilities of an NHS Booking Coordinator. Familiarise yourself with coordinating patient appointments, managing calls, and liaising with clinical teams. This will help you answer questions confidently and show that you're genuinely interested in the role.
✨Showcase Your Customer Service Skills
Since this role involves handling patient queries, be prepared to discuss your previous customer service experiences. Think of specific examples where you've demonstrated empathy and professionalism, especially in high-pressure situations. This will highlight your suitability for the fast-paced environment.
✨Demonstrate Your Organisational Skills
The ability to multitask and stay organised is crucial for this position. During the interview, share how you manage your time and prioritise tasks effectively. You could mention tools or methods you use to keep track of appointments and deadlines, which will show your proactive approach.
✨Prepare Questions for Them
Interviews are a two-way street, so prepare thoughtful questions to ask the interviewer. Inquire about the team dynamics, the challenges they face, or how success is measured in this role. This not only shows your interest but also helps you gauge if the job is the right fit for you.
