At a Glance
- Tasks: Coordinate patient appointments and manage high volumes of calls in a busy healthcare setting.
- Company: Join the NHS and make a difference in people's lives.
- Benefits: Earn £12.71 per hour with immediate start and potential for extension.
- Other info: Supportive team environment with opportunities for personal growth.
- Why this job: Gain valuable experience in the NHS while helping patients navigate their healthcare journey.
- Qualifications: Experience in administration or customer service, with strong communication skills.
The predicted salary is between 25000 - 25000 £ per year.
Are you an organised and customer-focused administrator looking for an opportunity within the NHS? Huntress is currently recruiting for an NHS Booking Coordinator to join a busy healthcare service in Lincoln on an immediate-start temporary contract. This is an excellent opportunity for someone with strong administration, scheduling, or customer service experience who thrives in a fast-paced environment and enjoys helping people.
Key Responsibilities:
- Coordinating and scheduling patient appointments and follow-up clinics
- Managing high volumes of inbound and outbound calls
- Updating patient records accurately using internal systems
- Liaising with clinical teams and other departments to ensure smooth patient pathways
- Handling patient queries professionally and sensitively
- Supporting waiting list management and appointment changes/cancellations
We're Looking For:
- Previous administration, customer service or coordination, or booking experience
- Strong communication and organisational skills
- Excellent attention to detail and ability to multitask
- Confident working in a busy, target-driven environment
- A professional and empathetic telephone manner
What's on Offer:
- Immediate start opportunity
- Valuable NHS experience
- Supportive team environment
Huntress Search Ltd acts as a Recruitment Agency in relation to all Permanent roles and as a Recruitment Business in relation to all Temporary roles. We practice a diverse and inclusive recruitment process that ensures equal opportunity for all we work with, irrespective of race, sexual orientation, mental or physical disability, age or gender. As an organisation, we encourage applications from all backgrounds and will ensure measures are met when required, to allow a fair process throughout.
PLEASE NOTE: We can only consider applications from candidates who have the right to work in the UK.
Healthcare Appointment Specialist — Fast-Paced Booking in Lincoln employer: Huntress
Joining our team as a Healthcare Appointment Specialist in Lincoln offers you the chance to work within the NHS, where your contributions directly impact patient care. We pride ourselves on fostering a supportive and inclusive work culture, providing valuable experience in a fast-paced environment, and offering opportunities for professional growth. With immediate start options and a focus on teamwork, this role is perfect for those looking to make a meaningful difference while developing their skills.
StudySmarter Expert Advice🤫
We think this is how you could land Healthcare Appointment Specialist — Fast-Paced Booking in Lincoln
✨Tip Number 1
Get to know the company! Research the NHS and its values. When you understand what they stand for, you can tailor your conversations to show how you fit right in.
✨Tip Number 2
Practice makes perfect! Role-play common interview questions with a friend or in front of the mirror. This will help you feel more confident and articulate during the real deal.
✨Tip Number 3
Network like a pro! Connect with current or former NHS employees on LinkedIn. They can provide insider tips and might even refer you for the role, giving you a leg up!
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you email. It shows your enthusiasm and keeps you fresh in their minds as they make their decision.
We think you need these skills to ace Healthcare Appointment Specialist — Fast-Paced Booking in Lincoln
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights your relevant experience in administration and customer service. We want to see how your skills match the fast-paced environment of the NHS Booking Coordinator role.
Craft a Compelling Cover Letter:Use your cover letter to showcase your passion for helping people and your organisational skills. We love seeing candidates who can communicate their enthusiasm for the role and the NHS!
Showcase Your Communication Skills:Since this role involves handling patient queries, make sure to emphasise your strong communication abilities. We appreciate candidates who can convey professionalism and empathy in their written application.
Apply Through Our Website:Don’t forget to apply through our website for a smoother process! We’re excited to see your application and get you started on this fantastic opportunity.
How to prepare for a job interview at Huntress
✨Know Your Role Inside Out
Before the interview, make sure you thoroughly understand the responsibilities of a Healthcare Appointment Specialist. Familiarise yourself with the key tasks like coordinating patient appointments and managing calls. This will help you answer questions confidently and show that you're genuinely interested in the role.
✨Showcase Your Customer Service Skills
Since this role involves handling patient queries and liaising with clinical teams, be ready to share examples of your previous customer service experiences. Think of specific situations where you demonstrated empathy and professionalism, as these qualities are crucial in a healthcare setting.
✨Prepare for Fast-Paced Scenarios
Given the fast-paced nature of the job, it’s important to demonstrate your ability to multitask and stay organised. Prepare to discuss how you've successfully managed high volumes of work in the past, perhaps by using examples from previous roles where you thrived under pressure.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team dynamics, the tools they use for scheduling, or how they handle challenging patient interactions. This shows your enthusiasm for the role and helps you gauge if the environment is the right fit for you.
