Customer Service Administrator 12 month FTC in Leeds

Customer Service Administrator 12 month FTC in Leeds

Leeds Temporary 28000 - 28000 £ / year (est.) Home office (partial)
Huntress

At a Glance

  • Tasks: Engage with customers, process sales orders, and provide top-notch service.
  • Company: A growing manufacturing company with a vibrant team culture.
  • Benefits: Competitive salary, flexible working hours, and potential for permanent role.
  • Other info: Exciting opportunity with a chance for career growth and development.
  • Why this job: Join a dynamic team and make a real difference in customer satisfaction.
  • Qualifications: Experience in customer service, attention to detail, and multitasking skills.

The predicted salary is between 28000 - 28000 £ per year.

Our client is a growing manufacturing company looking for a Customer Service / Sales Administrator to join their team based in Cross Green, LS9. This would be a 12 month FTC with a strong chance of a permanent role. This is an exciting opportunity for an experienced Customer Service or Sales Administration candidate who is confident, dynamic and enjoys a customer facing administration role.

Salary: £28,000 per annum.

Hours: Shifts will be on a rota basis of Monday to Friday 8am-4.30pm/8.30-5.00, with 1 day a week WFH.

Responsibilities:

  • Engaging with customers via inbound phone and email contact.
  • Sales Order processing.
  • Responding to sales and customer service enquiries.
  • Updating and maintaining data on a central database.
  • Liaising with overseas clients, ensuring their requests are well managed.
  • Providing great customer service daily.

Candidate Requirements:

  • Experience within a customer care/service team.
  • Great attention to detail.
  • Ability to multitask.
  • Team player.
  • Accurate data entry skills.

To apply, please email your CV to Rachel.Ashton@Huntress.co.uk.

Please note: We can only consider applications from candidates who have the right to work in the UK.

Customer Service Administrator 12 month FTC in Leeds employer: Huntress

Join a dynamic and growing manufacturing company in Cross Green, LS9, where your role as a Customer Service Administrator will be valued and impactful. With a supportive work culture that prioritises employee growth and offers flexible working arrangements, including one day a week from home, this position not only provides a competitive salary but also the potential for a permanent role after your 12-month contract. Embrace the opportunity to engage with customers and contribute to a team that thrives on collaboration and excellence in service.

Huntress

Contact Details:

Huntress Recruitment Team

StudySmarter Expert Advice🤫

We think this is how you could land Customer Service Administrator 12 month FTC in Leeds

Tip Number 1

Get to know the company! Research their values, products, and culture. This will help you tailor your approach during interviews and show that you're genuinely interested in being part of their team.

Tip Number 2

Practice your communication skills. Since this role involves engaging with customers, being able to articulate your thoughts clearly and confidently is key. Try mock interviews with friends or family to get comfortable.

Tip Number 3

Network like a pro! Connect with current employees on LinkedIn or attend industry events. Building relationships can give you insider info and might even lead to a referral, which can boost your chances.

Tip Number 4

Don’t forget to follow up! After an interview, send a thank-you email expressing your appreciation for the opportunity. It shows your enthusiasm and keeps you fresh in their minds as they make their decision.

We think you need these skills to ace Customer Service Administrator 12 month FTC in Leeds

Customer Service Skills
Sales Administration
Data Entry Skills
Attention to Detail
Multitasking
Communication Skills
Team Player

Some tips for your application 🫡

Tailor Your CV:Make sure your CV reflects the skills and experience mentioned in the job description. Highlight your customer service experience and any relevant sales administration roles to catch our eye!

Craft a Catchy Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for this role. Be confident, dynamic, and show us your passion for customer service.

Show Off Your Attention to Detail:Since accuracy is key in this role, make sure your application is free from typos and errors. Double-check everything before hitting send – we love a candidate who pays attention to the little things!

Apply Through Our Website:We encourage you to apply through our website for a smoother process. It helps us keep track of applications and ensures you don’t miss out on any important updates!

How to prepare for a job interview at Huntress

Know Your Customer Service Basics

Brush up on the fundamentals of customer service. Be ready to discuss your previous experiences and how you handled challenging situations. Think of specific examples that showcase your ability to engage with customers effectively.

Familiarise Yourself with the Company

Research the manufacturing company and understand their products and services. This will help you tailor your answers and show genuine interest in the role. Mentioning specific details about the company during the interview can really impress the interviewer.

Demonstrate Your Multitasking Skills

Since the role involves handling multiple tasks, prepare to discuss how you manage your time and prioritise tasks. You could share a story where you successfully juggled various responsibilities while maintaining high-quality customer service.

Ask Insightful Questions

Prepare a few thoughtful questions to ask at the end of the interview. This shows your enthusiasm for the role and helps you gauge if the company is the right fit for you. Consider asking about team dynamics or what success looks like in this position.