At a Glance
- Tasks: Manage and develop customer accounts while building strong relationships.
- Company: Established and growing business in Wetherby with an exciting product.
- Benefits: Competitive salary of £35,000 plus bonus, with a supportive team environment.
- Other info: Opportunity for career growth in a vibrant office-based setting.
- Why this job: Join a dynamic team and make a real impact on customer satisfaction and sales growth.
- Qualifications: Experience with CRM systems and strong communication skills required.
The predicted salary is between 35000 - 35000 £ per year.
About the Company
An established and growing business in Wetherby with an interesting product is seeking an Internal Account Manager. This is a great opportunity for an ambitious and experienced Account Manager to manage an exciting client base.
About the Role
We are seeking a motivated and customer-focused Internal Account Manager to join a growing team. This is a client-facing role responsible for managing and developing existing customer accounts, building long-term relationships, and identifying opportunities to grow revenue within the business. The successful candidate will act as a key point of contact for customers, ensuring excellent service delivery while supporting sales growth through product focuses, upselling, and cross-selling activities.
Responsibilities
- Build and maintain strong relationships with existing customers
- Manage customer accounts and identify upselling and cross-selling opportunities
- Respond promptly to customer enquiries and resolve issues professionally
- Prepare quotations, contracts, and sales reports
- Coordinate with external sales teams, customer service, and operations departments
- Monitor account performance and customer satisfaction levels
- Maintain accurate customer records using CRM
- Identify opportunities to increase account value and customer retention
- Support the wider sales team in achieving business targets
Qualifications
- Experience using CRM systems
Required Skills
- Excellent communication and relationship-building skills
- Strong sales and negotiation abilities
- Highly organised with the ability to multitask effectively
- Commercially aware with a proactive approach to problem-solving
- Strong attention to detail and administrative skills
- Ability to work independently and as part of a team
Pay range and compensation package
Salary: £35,000 + bonus
Location: Wetherby - office based
Account Manager in Leeds employer: Huntress
Join a dynamic and supportive team in Wetherby, where your role as an Internal Account Manager will not only allow you to manage exciting client accounts but also foster long-term relationships that drive business growth. With a focus on employee development, we offer a collaborative work culture, competitive salary, and performance bonuses, ensuring that your contributions are recognised and rewarded. Experience the unique advantage of working in a thriving business environment that values innovation and customer satisfaction.
StudySmarter Expert Advice🤫
We think this is how you could land Account Manager in Leeds
✨Tip Number 1
Network like a pro! Reach out to your connections on LinkedIn or even in person. Let them know you're on the lookout for an Account Manager role, and who knows? They might just have the perfect lead for you.
✨Tip Number 2
Prepare for those interviews! Research the company and its products thoroughly. Be ready to discuss how your experience aligns with their needs, especially in managing customer accounts and driving sales growth.
✨Tip Number 3
Showcase your CRM skills! If you've got experience with CRM systems, make sure to highlight that in conversations. It’s a key part of the role, and demonstrating your proficiency can set you apart from other candidates.
✨Tip Number 4
Don’t forget to apply through our website! We’ve got loads of opportunities waiting for you, and applying directly can give you a better chance of getting noticed by the hiring team.
We think you need these skills to ace Account Manager in Leeds
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Account Manager role. Highlight your experience in managing customer accounts and any relevant sales achievements. We want to see how you can bring value to our team!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to showcase your passion for customer relationships and your proactive approach to problem-solving. Let us know why you're the perfect fit for this role.
Showcase Your CRM Skills:Since experience with CRM systems is a must, be sure to mention any specific tools you've used and how they helped you manage accounts effectively. We love seeing candidates who are tech-savvy!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from our team!
How to prepare for a job interview at Huntress
✨Know Your Product Inside Out
Before the interview, make sure you understand the company's products and services thoroughly. This will help you demonstrate your knowledge and show how you can effectively upsell and cross-sell to clients.
✨Showcase Your Relationship-Building Skills
Prepare examples of how you've successfully built and maintained client relationships in the past. Be ready to discuss specific strategies you used to enhance customer satisfaction and retention.
✨Be Ready for Role-Play Scenarios
Expect to engage in role-play during the interview where you might have to handle a customer enquiry or resolve an issue. Practise your responses to common scenarios to showcase your problem-solving skills and customer focus.
✨Highlight Your CRM Experience
Since experience with CRM systems is a requirement, be prepared to discuss your familiarity with these tools. Share how you've used them to manage accounts and improve sales performance in previous roles.
